Untapped New York
Untapped New York
5
City ToursCultural ToursHistorical & Heritage ToursWalking Tours
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Untapped New York is a unique walking tour company dedicated to finding and sharing New York City's secrets and hidden gems. We give you access to some of the city's most exciting and sometimes off-limits places!
New York City, New York

Awards
Travelers' Choice
2024

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Tours and Tickets by Untapped New York
Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles1,817 reviews
Excellent
1,621
Very good
136
Average
34
Poor
15
Terrible
12

slippman
New York City, NY19 contributions
5.0 of 5 bubbles
Aug 2020
This was my first time out on an organized tour since the pandemic started. It was a fantastic tour. First off, the group size allowed for adequate social distancing. The group was respectful and masks stayed on throughout. Beth gave us each a bluetooth ear piece that worked flawlessly and solved that age old issue of not being able to hear the guide, or needing to always be in a tight group to hear. I loved these ear pieces! As to the tour, I am well versed in Central Park, and the North End is my favorite part of the park. Beth's tour was fantastic in that she combines both the history and the flora and fauna of the park. I learned a lot about vegetation and birds as well as the history of this part of the park. Beth was skilled in using her iPad to show relevant historical photos that added to the imagining of what this piece of land looked like during different periods of history. Untapped has provided great virtual events during this odd Covid time, and it was so nice to have the opportunity to get out in person and experience history of this great city.
Written September 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much!!
Written September 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

txgem
New York City, NY3 contributions
5.0 of 5 bubbles
Mar 2020 • Couples
An up close and personal tour of one of NYC’s most exquisite buildings by the Woolworth Building Architect Cass Gilbert’s granddaughter. Her family history told with obvious love and pride about the Woolworth Building and Gilbert’s other works, most notably the U.S. Supreme Court Building in Washington D.C. was fascinating. Every inch of the Woolworth Buildings lobby is breathtaking from the Tiffany-designed elevator doors to the small but plentiful odd faces adorning the Gothic design. Not to be missed!!!!
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much!
Written August 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joanne C
Ontario64 contributions
5.0 of 5 bubbles
Aug 2022 • Couples
Hard hat tour @ Ellis Island, is pretty interesting. The hospital is very dilapidated, so there's not a whole lot to see, but there are interesting stories of how the immigrants were treated. I wish we would have planned for more time in the museum though. Your ticket to the island on the ferry includes an audio tour at the museum that could be a couple hours. There is a lot to see just in the museum, and I think we would have done better to arrive a lot earlier at Ellis island ( than the suggested 1 hour by the tour co.) and really enjoy the museum. It's a beautiful, clean, very well organized museum.
Written August 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Joanne, thanks for the valuable feedback. We suggest at least one hour before so that you can clear security to make it to the hospital tour. Of course we encourage you to stay as long you like after the tour to enjoy both sides of the Island. My apologies if this wasn't made clear in our language. Also the Hospital and the Registry Hall Museum are two separate institutions run by two separate non-profits. But we are very glad to hear you enjoyed all that Ellis has to offer on your trip. Be well!
Written September 1, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MorbeckRob
Morton, PA10 contributions
5.0 of 5 bubbles
Sep 2020
My Long Suffering Wife ® Sally and I booked our first live Untapped NY tour after months of enjoying virtual content via Zoom. The entire experience was fantastic!
Our tour guide Mandy Edgecombe brings a wealth of enthusiasm and knowledge to the table and we reveled in every second of her amazing insights. Trip Details and her presentation were extremely well organized and the added enhancements due to the Pandemic (remote listening devices, mask protocols) made the tour virtually carefree. This type of event attracts a nice group of folks as attendees and we feel like we made new friends. Outstanding!
Written September 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice! Thank you very much! Glad we were finally able to connect IRL and that you enjoyed Mandy's tour. See you soon on another tour!
Written September 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Evan B.
East Rockaway, NY3 contributions
3.0 of 5 bubbles
Nov 2020
My brother and I did the Greenwich Village Coffee Tour. Overall, we had a great afternoon, meeting great people, and our tour guide, John, was excellent. However, I was personally not impressed with the tasting options. The tastings included chocolate-covered coffee beans, a shot of espresso, and a cappuccino. I had been expecting to sample some different coffees, but none of the tastings were of just coffee. In addition, while the guide was excellent, the price was very expensive considering the samples that were provided. Lastly, I felt the tour was a little too late on a Sunday afternoon for coffee tastings.
Written November 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review! We aim to deliver the best possible experience for all our guests and I am sorry that wasn't the case on this tour. I will issue a full refund of your ticket. The last sample on this tour should have been a drip coffee at Porto Rico Import Co, I will personally follow up with our guide about this as it is normally always part of this tour. This experience is not meant to be a professional coffee tasting, and I will make sure this is more clear on our tour page in order to set the expectations for future guests. This is a tour about the history of coffee in Greenwich Village during which we sample coffee and coffee products at several historical and iconic locations. I am glad you thought our guide John excellent and that you overall had a great afternoon with us. Thank you again for sharing your feedback about this experience as it helps us improve the quality of our tours!
Written December 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wendy G
3 contributions
5.0 of 5 bubbles
Jul 2022
We went on the Guilded Age Mansions tour. Bob Gelber gave a great tour complete with the history of the interpersonal feuds of the time. He was informative, enthusiastic and professional -- he even continued educating us when the tour was interrupted by a sudden rain storm. Highly recommend.
Written July 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bob is great and we are glad you enjoyed your time with him on our Gilded Age Fifth Avenue Mansions tour. We hope to see you again on another tour. Take good care!
Written July 19, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

U7902EKlisak
New York City, NY21 contributions
4.0 of 5 bubbles
Feb 2020
Thanks to Untapped New York, I was able to see emphemera collected for the Brooklyn Academy of Music (aka BAM). The archivist, Louis, had a wealth of inofmration, not only in his head, but at his fingertips inside these archives. This was a slighly different archives from those of museums. Since BAM is a performance space, the items collected are things like posters rather than raditional artifacts or art.Thousands of items have been collected and many have been digitized. Therefore, if you can't make it to Brooklyn, you can see much online!
Written March 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Awesome! Glad you enjoyed your tour of BAM's archives! Be well.
Written March 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

gullibletraveler
Brooklyn, NY29 contributions
5.0 of 5 bubbles
Oct 2020
Nice walk through Bella Abzug Park and Hudson Yards, with a bit of historical background and architectural interest. Then, the highlight, a trip up to the viewing platform, Edge, which has dramatic views of the city and surroundings. The introductory tour was half an hour, but you can stay as long as you want on Edge.
Written October 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for coming! We hope to see you again soon on another tour
Written October 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stefanie S
New York, NY45 contributions
5.0 of 5 bubbles
Aug 2022
Richard, our guide, was articulate, enthusiastic and professional. Despite wiltingly hot temperatures, he kept things moving along in a timely way. He held our attention as he recounted interesting facts and anecdotes about the glorious "gilded mansions of Fifth Ave". I might even do this same tour again as there was so much to learn and appreciate.
Written August 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My thanks Stefanie! Even in the heat Richard keeps going strong. We would be happy to host you again on our Gilded Age Mansions of Fifth Ave tour. You're right there's so much to take in. Stay cool and take care!
Written August 11, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Herb-MI
Dearborn, MI7 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
I seldom write a review. Most experiences you walk away from are, “OK, I did that—either with a good feeling or in rare cases—why did I ever think that would be good? So, if I write something, it’s a sure bet it’s an extraordinary experience worth sharing or a warning to all to for God’s sake don’t every think of doing this!

Today’s tour of Grand Central Terminal with Richard is one of those special events that bears the highest possible accolades. A slight, unassuming man, sporting a stocking cap is a wealth of information presented in a coherent, informative, and interesting manner. I first went through Grand Central Terminal in the 1980’s when I stayed at the adjacent Grand Hyatt on a business trip. Since then, and in the last few years in particular, I’ve been through Grand Central countless times. Mostly to explore and photograph the Terminal, but also to catch the Long Island Railroad on the way to Kennedy Airport or to eat at the Oyster Bar.

I came away from today’s tour with the impression that I’ve never been to Grand Central Terminal before. From the relatively obscure tennis courts (former CBS News Studios) to the delightful hidden bar named “The Campbell” the entire tour from start to finish was spectacular. As a history buff to find out about the women who retiled the ceiling in 1943 writing messages about their sons or lovers to hearing about a Redstone rocket being in the main concourse in the 1960’s, the entire tour was something that should not be missed for anyone interested in GCT.

You get an earpiece to hear all of Richard’s commentary during the tour. He frequently asks for questions and no one ever stumped him with their question. Most of the tour is inside GCT, but the few ventures outside are well worth a bit of a chill if the weather is cool. We did our tour in mid-November, so it was not shorts and T-shirt weather. He shows photos on an iPad throughout the tour, but the best part is craning your neck to look at the ceiling in the main concourse as he explains what you are seeing or testing the “Whispering Corners” in the Terminal.

Definitely a 10 out of 10 and not to be missed.
Written November 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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