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Review Highlights
Didn’t deliver

Had to change pick-up time since we missed our connection and rescheduled via the App. That worked... read more

Reviewed July 5, 2018
via mobile

We booked and pre-paid for a "Premium Sedan" to take us from JFK to our Manhattan hotel. However... read more

Reviewed 1 week ago
Monaco-Ville, Monaco
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Traveler Overview
  • Excellent15%
  • Very good5%
  • Average3%
  • Poor7%
  • Terrible70%
Jul 5, 2018
“Didn’t deliver”
Jan 1, 2018
“Why book in advance ? Pointless ........BEWARE this company also trades as SUPERSHUTTLE”
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New York City, NY 11105
+1 800-410-4444
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Reviews (139)
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1 - 10 of 117 reviews
Reviewed 4 days ago

Five of us booked Execucar to pick us up at the airport and take us back in Las Vegas. I got a text from the driver as soon as we got off the plane. He helped us with our luggage and was polite and a...More

Thank Vicki H
Reviewed 1 week ago

We booked and pre-paid for a "Premium Sedan" to take us from JFK to our Manhattan hotel. However... without any warning some random driver with a dirty (all but "premium"!) Toyota SUV eventually showed up. Furthermor, we did not get any response to our complaints...More

Thank EtdP
Reviewed 1 week ago via mobile

Booked premium SUV with meet & greet no one at JFK to meet us after 5 phone calls and a very stressful hour in 90degree heat they told me “we don’t have anyone in area” ... sorry... you’re a booked service not hail a cab.....More

Thank Claire O
Reviewed 3 weeks ago

We had booked a transfer from Manhattan to Newark Airport with Exucar, in order to be sure to arrive in time for our transatlantic flight that evening. We had given up the exact address of the restaurant, where we wanted to be picked up. We...More

1  Thank Johanna H J
Reviewed 4 weeks ago via mobile

Twice we have attempted to use this service in NYC. The first time we waited for a car and were finally told by the company to get a taxi because they had no available drivers....and we had already paid. Tonight we tried again. Our driver...More

1  Thank Shotlady27
Reviewed August 9, 2018 via mobile

Made me wait 1.5 hours at the airport and lied to me saying that I didnt call, I called three times and they always said "in 5 will be there", avoid!

1  Thank Felipe G
Reviewed August 7, 2018

Three terrible experiences; 1)No greeter at the airport that we paid for 2.) 35 mins late for a pickup to concert, late for the concert, the driver didn't know where to go, and the driver ran the battery dead during the concert and didn't know...More

1  Thank lpeardon
Reviewed July 26, 2018

I scheduled an 8AM pick up from a local hotel in NYC for a flight out of EWR. The car was over 25 minutes late and when I called to find out what was going on, they transferred me to 4 different lines which resulted...More

1  Thank hreinke2018
Reviewed July 5, 2018 via mobile

Had to change pick-up time since we missed our connection and rescheduled via the App. That worked fine. The drive from JFK to Times Square went smooth. The low rating is due to not getting meet & greet as ordered. Had to call twice to...More

1  Thank Walk-a-bout0606
Reviewed June 21, 2018 via mobile

No show, no notification, no apology. Youde have a better chance of getting home if you jumped out of your plane before landing . Incompetent and rude! feel so stupid for getting tricked by these charlatans

2  Thank Jonathan H
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