PanIQ Escape Room NYC
PanIQ Escape Room NYC
4.7
12:00 PM - 10:00 PM
Monday
2:00 PM - 10:00 PM
Tuesday
12:00 PM - 10:00 PM
Wednesday
12:00 PM - 10:00 PM
Thursday
12:00 PM - 12:00 AM
Friday
12:00 PM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Sunday
10:00 AM - 10:00 PM
About
PanIQ Escape Room NYC – Midtown is New York City's largest escape the room center. Our mission-based play style, expertly crafted puzzles, and large rooms designed by actual film and TV set designers make PanIQ Escape Room NYC – Midtown the most exciting escape room game center in New York City. You will explore the workshop of Harry Houdini, imbibe a mysterious drink in a 1920's speakeasy, uncover the mysteries inside a super hero's lair, and maybe even save a pirate ship from a watery grave. It is an exciting adventure to share with friends, coworkers, and family of all skill levels.
Duration: 1-2 hours
Suggest edits to improve what we show.
Improve this listingWhat is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience nearby attractions
Are you currently on your trip?
Help us find experiences available for you.
The area
Address
Neighborhood: Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
How to get there
- 34th St – Herald Square • 3 min walk
- 28th St • 4 min walk
Reach out directly
Best nearby
Restaurants
10,000 within 3 miles
Attractions
2,953 within 6 miles
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.7
166 reviews
Excellent
135
Very good
20
Average
8
Poor
2
Terrible
1
Hadley
4 contributions
Dec 2023 • Family
Our game master was Casey- he was great and gave us good board game recommendations at the end too. We did the Moonshine room and it was REALLY fun. They had a really high production value and all the puzzles were very fun.
Written December 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie
New York City, NY1 contribution
Nov 2020
Excellent virtual team building activity during the pandemic! Our team opted for a virtual team building experience by playing Escape the Room online. It was a great experience and the staff was very accommodating. Everyone had a blast solving the challenging yet fun puzzles. This is great for team building - especially if your team is no longer physically together. This works for teams of any size!
Written December 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alejandro B
Doral, Florida, United States12 contributions
Jan 2020
I had never been in an Escape Room and frankly, had little concept of what it even meant. However, Clue Chase gently led us along the path of understanding without giving me too much information. A true mental gymnastics experience and highly recommend for groups of friends and co-workers in particular. As a healthcare entrepreneur, i look forward to bringing my team to NY in a reverse road trip.
Written January 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey Alejandro,
Well done tackling your first escape room! They're definitely a daunting concept to approach when you first play one. I remember standing and staring around the room for several minutes just trying to figure out what I was/was not allowed to touch the first time I ever played one. We're glad you found your experience with us to be an enjoyable one, and we look forward to having you join us again!
Written January 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natalia S
1 contribution
Feb 2020 • Friends
Went last night and was the worst Escape Room I have ever been to. First, our “assistant”/Clue Chase Employee calles himself Dr. Cool was arrogant, rude and condescending in every interaction we had with him. This was not our first rodeo, but he still treated us like we were dumb. Once we got into the room, Dr. Cool was not monitoring the room in order to provide the additional clues on time. All clues given were late and/or he entered the room and told us we were wrong without offering hints (again with attitude). On top of his condescending and disrespectful attitude, many of the props and/or mechanisms were not working properly which made solving the clues take longer and harder. Often times, Dr. Cool would spend too much time in the room resetting the props and didn’t give back the time to us. Overall, we were extremely disappointed with this experience as we have had plenty of other experiences that we fun and engaging before with and without successes. Dr. Cool’s attitude and prop failure made this experience not fun and ultimately a failure. We will not visit again.
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spoke over the phone, but I also wanted to take a moment to apologize publicly for your experience. This was a rare exception where we have failed to adhere to the high standards to which we hold ourselves accountable. Upon investigation, the issue was with the Gamemaster -- the props were fine, he had not reset the room properly. He was not watching your game closely enough, and due to that he mistimed your clues. His attitude was in no way acceptable. We have taken appropriate disciplinary steps and other measures to try to make sure this incident is not repeated. We would be delighted if you would give us another shot, so that we can show you the typical experience that we pride ourselves on giving our customers. Feel free to reach out to me directly if you would be willing to give us another try.
All my best,
David Chase
Clue Chase President
Written February 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
emma00868
New York City, NY12 contributions
Jan 2020
I went to the new location this weekend with my boyfriend- we did the pirate room. Upon stepping out of the elevator we were greeted by some friendly staff that gave us the low down on the whole process. Once we got into the room we were prompted with some back story and instructions to help us, and it was game time. The puzzles were perfect: enough to keep us occupied and interested, but also never so easy that we could solve them by a glance. Every room I do at Clue Chase keeps getting better, and it's the perfect place for a rainy afternoon. I will definitely be back with some friends to see how fast we can get out of the new Houdini room. So fun!
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MmeSLH
Ohio43 contributions
Feb 2020 • Couples
This was my first escape room, though others in my group had done them before. We had 8 people in our group and this one definitely requires 6-8 people to keep track of things in different areas! Just the right level of difficulty though a few extra clues did help. We got out with 15 min to spare! I would totally recommend this! 👍
Only downside... they took our group picture at the end and the text link they sent had our names, our stats... BUT the photo was of a different group! That was super disappointing! We’ve tried emailing and contacting them via text but no reply. 😢
Only downside... they took our group picture at the end and the text link they sent had our names, our stats... BUT the photo was of a different group! That was super disappointing! We’ve tried emailing and contacting them via text but no reply. 😢
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey MmeSLH,
Thank you for the review! We really appreciate you taking some time to share your thoughts with us. We're sorry about the photo! We do our best to make sure every photo is going out to the right folks, but sometimes things can get mixed up, especially on busier days. Unfortunately the number that the photos are sent from is not actively monitored, so we can't receive texts in response to those images. We also can't find your email - although it's possible you emailed from a different account than you booked under, as we would be looking for the original booking email.
Either way, we found your booking and sent your photo out, hopefully you've received our email by now! We're glad you had fun, and we hope to see you again sometime!
Written February 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela B
New York City, NY302 contributions
Jan 2023 • Business
I’ve been to two other Escape rooms in NYC and countless in other cities. Clue Lou was our clue master and his energy was contagious. The team had a great time and got out with 1 second left! Not sure what options they have as this was a work outing that was a surprise for those that attended.
Good times all around.
Good times all around.
Written February 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jgsamuel
London, UK61 contributions
Mar 2019
I booked out the speak-easy escape (pandemonium) room for my team and we had A LOT of fun. A few sceptics were blown away by the escape room concept and Escape Entertainment helped seal that.
The pandemonium rooms are a little too "lock" based, but good puzzles and we did get out in about 54 minutes which we're told was well below the average.
To quote someone in my team "I was working on one of the puzzles to open a drawer and never in my life have I wanted anything more and when the lock opened it was amazing"
The pandemonium rooms are a little too "lock" based, but good puzzles and we did get out in about 54 minutes which we're told was well below the average.
To quote someone in my team "I was working on one of the puzzles to open a drawer and never in my life have I wanted anything more and when the lock opened it was amazing"
Written April 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sumac321
New York City, NY2 contributions
Oct 2015 • Friends
Alien Invasion is really cool, high tech and probably leads a trend in using electronics to solve/escape the room. BUT, our group went a week after it opened and we encountered a couple frustrating problems. First they gave us cell phones that were programed to help us solve the puzzles. If you're not savvy with these devices forget it you won't even be able to participate. Even so, the members of our group who live for things like this needed time in the beginning to familiarize themselves with all the various functions - especially ones that people don't use on a daily basis. In addition there were so many apps that even the tech geek in our group missed a couple. I doesn't help that it is so dark in the room. While that added to the space-like atmosphere and enhanced the whole experience, it did slow us up. Much of our 60 minutes was spent just figuring out what the cell phone was capable of doing.
I wish they had sat us down before the clock started ticking to give us an overview of the phone. All that said, I think Alien Invasion is destined to be a huge success when they work out a couple kinks. It is clever, well designed and transporting. Cautionary note:
Just after I booked an ad popped up offering a 20% discount - obviously too late for me and I felt a bit ripped off. Anyone booking should definitely use the coupon code. I think it is INVASION but double check I'm not positive.
I wish they had sat us down before the clock started ticking to give us an overview of the phone. All that said, I think Alien Invasion is destined to be a huge success when they work out a couple kinks. It is clever, well designed and transporting. Cautionary note:
Just after I booked an ad popped up offering a 20% discount - obviously too late for me and I felt a bit ripped off. Anyone booking should definitely use the coupon code. I think it is INVASION but double check I'm not positive.
Written October 27, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review. We are glad you enjoyed yourself during your visit, are thankful for your encouraging commentary and appreciate your feedback a great deal. We take feedback like yours very much to heart as we constantly strive to provide a superior experience to our customers. With your comments in mind we made some refinements to the cutting edge applications that are part of the game enhance user experience. We saw Alien Attack as a vehicle to showcase the use of the latest technology as integrated into our game adventures, but we want jt to be accessible to all walks of life. Recent feedback we received since making the refinements suggests we have succeeded in doing so.
As for your comment regarding the promotion for Alien Attack, we offered it for a few days in conjunction with the game’s launch (it has not been in effect for some time.) We do apologize if any discrepancy occurred. Feel free to contact us and will be happy to take a look at your booking and make any adjustment appropriate.
Written October 28, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Concierge
Miami Beach, FL21 contributions
Aug 2015 • Friends
Escape Entertainment is among the best ways you can spend 60 minutes while in NYC. Conveniently located, reasonably priced, well thought out & executed. I will definitely go back.
Written August 27, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a great time hosting you and your colleagues and hope you will come back and attempt an escape from a different room!
Written August 28, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Is this good for two people?? I'm going in may for my birthday with my partner and it sounds like fun!
Written January 24, 2016
Yes it is, I did a private session and didn't complete it but I did choose the one with the lowest completion rate lol
Written February 24, 2018
Michelle W
Charlotte, North Carolina
Are you actually locked in the room? I'm claustrophobic so I'm kind of worrying about that. Anyone panic? Can you open a window to get air?
Written October 29, 2015
My husband had the same concerns. The staff assured him that at any time he could press the conference button and she could get him out if need be. He ended up being so involved in the game that he had no issue at all.
Written November 1, 2015
Showing results 1-3 of 3
Related Stories
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing