New York City Subway

New York City Subway: Hours, Address, New York City Subway Reviews: 4/5

New York City Subway
4
Public Transportation Systems
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12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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Top ways to experience New York City Subway and nearby attractions

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
1,719 reviews
Excellent
563
Very good
679
Average
277
Poor
102
Terrible
98

Andrew E
White Bear Lake, MN718 contributions
Friends
This is one of the great subway systems in the world - right up there with London, Moscow and Beijing, each of which I have ridden. An amazing means of travel throughout the city, with frequent departures on an extensive array of lines. To make this work the lines are built one atop another - at times three deep. Over several days in New York I always felt safe (keeping in mind that I was back in my hotel by 10:00pm). For any visitor using the system for at least three days the weeklong unlimited pass at $33 is a great value.

But I have a serious complaint about the lack of accessibility for people with limited mobility. There are few escalators and virtually no elevators. How is it that this great city is willfully failing to include those with disabilities in this system? This a shame.
Written May 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

91JC
London, UK88 contributions
Unlike our subway, the New York one runs 24 hours a day which is really handy. The trains are quite frequent and each journey costs $2.75. This means that if you only go 1 stop or 15 stops, as long as you don't get off in between, it will only cost you $2.75! You can use contactless now but we normally buy a MetroCard that costs $1 and then we top it up in multiples of $2.75. Then you can use the same card for the whole of your stay. You can pay on machines and they take cash or card. They always say that you should stick to the busy carriages and not get on an empty one if possible. We always use the subway and have never had any problems and have always felt safe. You can often find a ticket inspector if you need help but the reception staff in our hotel always help us out if we need advice on the best route to take.
Written March 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

FDinger
Florida1,206 contributions
Family
I recently visited NYC with my teen children with plans to visit sites across the city. There’s just no better way to get around than the subway. Sure, some stations are not so clean, and there can be some “interesting” characters on the trains, and there are times you may have relatively long waits, but you can’t beat the price and the overall convenience. It’s always a part of our NYC visits. If you’re a first-time visitor, don’t be scared. Do a little research, use common sense, and go for it.
Written August 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ptcchillin
Barcelona, Spain5 contributions
While the NYC train system is pretty efficient at getting you from point A to point B around the city. I will never use it again. If you're from an area of the country where masks are not mandated and/or considered unnecessary, beware of the NY MTA. I got pulled aside by MTA security officers who were staked out just inside the turnstiles "after" people pay their entrance fee. The officer insisted on writing me a ticket because I did not have a facemask on. I don't wear a facemask because I've had COVID and recovered and have immunity, so I neither get it or give it anymore. Anyway, I offered to put on a facemask just to satisfy the officer, and he insisted that that didn't matter and he would write the ticket anyway. Considering that ridership is down over 70% on the NY MTA, targeting tourists who come to your city to spend money for tickets to make up your financial shortfalls is not a good way to increase your ridership. I will make it a point to take alternate transportation in the future when I go to NYC in the future.
Written January 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kay R
Essex, UK180 contributions
Family
My daughter and I bought an unlimited pass for 7 days (we only needed 5 days but can only purchase 7), for $33 each, plus $1 each for the actual card.

Having used the London Underground all my life, I couldn’t help make comparisons. The subway is not nearly in the same league as the London tube. All stations we used were so so dirty. Water leaking everywhere, walls discoloured, rats on the rails etc etc etc but worst of all was the terrible stench of urine absolutely everywhere.

Also, there was beggars everywhere. Pretty much every single journey we took had an ‘entertainer’ jump on the carriage and start to sing loudly whilst shaking a cup around. As well as the homeless begging in the stations too.

A great way to get around the city, and obviously much cheaper than taxis, but be prepared to hold your nose!
Written February 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sachin0408
Varanasi, India936 contributions
NYC Subway is no doubt well connected but for a first timer it can come across as a puzzle. As soon as I landed at Penn Station it took me quiet some time to board the correct train to Brooklyn. Not to forget the process to buy the tickets were confusing too.

London's one week Oyseter Card is by far the bext example for touists which is valid for 7 days and acceptable even on buses and trams. So was my experience in Brussels and Vienna. But then in NYC Sub it was confusing. I first loaded my card with USD 11.00 and to my surprise it was over in 2 train rides and 2 bus rides. The next time I was down I got it recharged for USD 33.00 which helped me spend the remaining 4 days and use the Sub.

One best thing was 'the staff' at every station who were very helpful, supportive and patiently answered all my questions whenever I was in doubt. My heartfelt gratitude and thanks to all the uniformed officers at NYC Subway who helped me time and again- Kudos to your dedication and service to the nation and the public- Lots of Love.
Written February 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Molly Macfarlane
London, UK260 contributions
We rode the subway while on our New York City trip.

It is an efficient way to get around, and we felt safe - though more so on the trains itself rather than at the stations. The lines are easy to understand and trains are frequent.

Our only issue came with buying tickets at the stations - as international visitors, we could not pay with card as it required a U.S. zip code. One time, a ticket didn't work either, so be wary of that.
Written January 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ian P
5 contributions
Couples
Subway is fairly priced - cheap compared to London tube. That’s where the compliments stop. Stations are filthy, outdated. Signage is terrible - good luck trying to find your way without google maps or another third party app. Trains arrived randomly; on the rare occasion when a screen was available to list next train arrivals, they were incredibly inaccurate. In fact, we sat for almost an hour waiting for a train while the screens showed them arriving every 10 minutes, except they never did.

The NYC subway is pathetic. Since you clearly can’t do it yourselves, hire some consultants to fix it.
Written December 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Paul S
Marion1,565 contributions
I suppose there is no good way to move millions of people around every day, but the New York subway has a lot of room for improvement. The newer coaches have electronic sign boards with stations listed, but on the older ones you had better be able to understand the conductor's accent. If you are somewhat claustrophobic or have an autistic or other special needs child, don't even think about as you go hurling through the tube underground with a few hundred new friends. On the weekend I rode the A line from JFL to and through Manhattan and back, an entire section of track was closed which meant riding a shuttle bus to the next operating stop (Euclid to Rockway) which was an absolute zoo. If I go again, I will uber or taxi instead of going down to the long narrow lonely dank and dirty stations and cars.
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Clay M
Oklahoma City, OK11 contributions
Subway was generally always on time and very easy to get around. Sub stations are not cleaned nor sanitized. Be aware that the MTA does not go directly to LaGuardia, You have to board a separate bus to get to sub station, and it makes you pay extra to get into JFK once you arrive at JFK via their air train. I didn't research that well and both were a shock.
Written July 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about New York City Subway

New York City Subway is open:
  • Sun - Sat 12:00 AM - 11:59 PM
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