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New York Water Tours

Open Now: 8:00 AM - 7:00 PM
Open today: 8:00 AM - 7:00 PM
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Traveler Overview
  • Excellent63%
  • Very good8%
  • Average6%
  • Poor3%
  • Terrible20%
Travelers talk about
“boat tour”(14 reviews)
“ellis island”(17 reviews)
About
Our Downtown Liberty Cruise is the best way to see the Statue of Liberty and Liberty Island, South Street Seaport, Battery Park, Wall Street, Manhattan Bridge, the Brooklyn Bridge, Governor’s Island, Ellis Island, the historical Immigration Center...more
Open Now
Hours Today: 8:00 AM - 7:00 PM
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Suggested duration: 1-2 hours
Contact
299 South St, Pier 36, New York City, NY 10002-8005
Lower East Side
Website
+1 212-643-0080
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Ways to Experience New York Water Tours
from $29.00
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Reviews (130)
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LanguageEnglish
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All reviews boat tour ellis island the upper deck statue of liberty quick tour clean boat fantastic trip nice tour perfect length new york manhattan skyline great view of the city booked this tour an amazing experience take pictures 75mins ferry
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1 - 10 of 126 reviews
Reviewed 2 weeks ago via mobile

Not worth the money! Both service and food are horrible! No clear sign outside of the boat! They told us no table for four of us while giving away four people spot to guests went on the boat after us! Food was salty and dry...More

Date of experience: January 2019
Thank Tungtung438
TopViewSightseeing, Guest Relations Manager at New York Water Tours, responded to this reviewResponded 2 weeks ago

Dear guest, We apologize for the inconvenience you experienced in this event. Our goal is providing guests with the best possible service for our holiday events. Please contact us at customerservice@libertycruise.nyc in order to discuss your situation further.

Reviewed 4 weeks ago

I personally am not boat fan and was very skeptical at first of this tour because it was raining and very foggy. However, due to the excellent costumer service from Captain Steve and Operation Manager Mike, I very much enjoyed the ride. When I was...More

Date of experience: December 2018
Thank caligirlkel
TopViewSightseeing, Guest Relations Manager at New York Water Tours, responded to this reviewResponded 4 weeks ago

Dear guest, Thank you very much for your review of our Liberty Cruise and sharing the positive experience you had with our staff. It was a pleasure having you on our tour and we hope to serve you again in the future!

Reviewed December 12, 2018

We booked the premium Thanksgiving Day dinner cruise. We were visiting our son and wanted to do something special. The boat itself was very nice. The staff was friendly and we were all off to a great Thanksgiving. When they opened the buffet line, our...More

Date of experience: November 2018
Thank mcash2016
TopViewSightseeing, Guest Relations Manager at New York Water Tours, responded to this reviewResponded December 12, 2018

Dear guest, We apologize for the inconvenience you experienced in this event. As this issue has been escalated to our Operations Team and was extensively discusses with our Customer Service Department, we would like to convey our standpoint. In order to avoid cases like the...More

Reviewed December 9, 2018 via mobile

Despite it being a cold breezy day the boat ride was good and tour guide Wesley very informative and interesting - made the tour.

Thank kcgang
TopViewSightseeing, Guest Relations Manager at New York Water Tours, responded to this reviewResponded December 12, 2018

Dear guest, Thank you for your excellent feedback of our tour and staff. It was a pleasure hosting you on our Liberty Crusie and we hope to see you on your next trip to New York City.

Reviewed November 29, 2018

What a great start to my New-York holiday! The experience was so enjoyable; very friendly staff, amazing atmosphere and the views were breathtaking! definitely going to recommend this to my friends and family!

Date of experience: November 2018
Thank Gil T
TopViewSightseeing, Guest Relations Manager at New York Water Tours, responded to this reviewResponded December 1, 2018

Dear Gil, Thank you very much for your great review of our cruise and staff. It was a pleasure hosting you on our Liberty Cruise and we look forward to you seeing you again on your next trip to New York City.

Reviewed November 29, 2018

i took the NYC Statue of Liberty Cruise with my partner on a Sunday, the crew was very welcoming and helpful. the trip covered all the places we wanted to see, including a beautiful landscape of NY, Brooklyn Bridge, the Statue of Liberty and the...More

Date of experience: November 2018
Thank Larlari
TopViewSightseeing, Guest Relations Manager at New York Water Tours, responded to this reviewResponded December 1, 2018

Dear Larlari, Thank you very much for your wonderful review of our cruise and staff. It was a pleasure hosting you on our Liberty Cruise and we look forward to you seeing you again on your next trip to New York City.

Reviewed October 14, 2018 via mobile

We are used to water and were not expecting NY water to be so clean and pleasent. The views were fantastic and the boat was clean and on time.

Date of experience: October 2018
Thank DonandRandy
TopViewSightseeing, Manager at New York Water Tours, responded to this reviewResponded October 23, 2018

Dear DonandRandy, Thank you for the positive review. We are so grateful that you have taken the time to post feedback about your tour with us. It gives us great pleasure when customers are satisfied. We look forward to your next visit with great anticipation.

Reviewed October 2, 2018 via mobile

Not a long wait (30 min or so). Bought tickets on Groupon. No problems. Got pretty close to the SOL and the tour guide was very informative about all the surroundings/buildings. We decided to take this tour boat since the SOL was sold out to...More

1  Thank Crystal R
TopViewSightseeing, Manager at New York Water Tours, responded to this reviewResponded October 6, 2018

Dear Crystal, Thank you for the lovely review. We truly appreciate all the wonderful comments about your experience and our staff. Compliments such as yours are the reason we are so encouraged and committed to providing the best services to our customers. Thank you again,...More

Reviewed September 30, 2018 via mobile

This was a very nice experience for the whole family. The boat was on time and was empty so there was a lot of room upstairs. It was also clean. The views from the boat were amazing. The staff was friendly too.

Date of experience: September 2018
Thank SamitaPandeya
TopViewSightseeing, Manager at New York Water Tours, responded to this reviewResponded October 6, 2018

Dear SamitaPandeya, Thank for the positive review. We value every customer's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior experience. We hope you tour with us again soon.

Reviewed September 28, 2018 via mobile

If tou do the morning tour its not too hot and its very nice to be on the water. It could get a little crowded but still bery nice experience.

Date of experience: September 2018
Thank austaurcraussgolin
TopViewSightseeing, Guest Relations Manager at New York Water Tours, responded to this reviewResponded 1 week ago

Dear guest, Thank you for your excellent feedback on our tour. It was a pleasure hosting you on our Liberty Crusie and we hope to see you on your next trip to New York City.

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Questions & Answers
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Victoria R
August 27, 2018|
AnswerShow all 3 answers
Response from familytimefun | Reviewed this property |
Small snacks are available
0
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loveste
May 4, 2018|
AnswerShow all 2 answers
Response from louisabrolly | Reviewed this property |
I don't think you do, you can just turn up but I did a hop on hop off bus tour and this was included in the ticket for any day I wanted to go within the 5 days tour bus pass.
1
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dancekatiedance
July 18, 2016|
AnswerShow all 3 answers
Response from Mrshowie08 |
yes!
1
Vote