0 stars if I could. The line to the elevator was getting long so the employee who was checking IDs on 4/30 around 12:15AM asked us to step back to the roped area which we did (but slowly because we were tipsy) and he exclaimed in an exasperated tone "I don't speak Chinese". ??? Monarch can check cameras if they want and see that we weren't disrespectful or disruptive at all. Just because we are Asian why was he assuming that we are Chinese? And if we are so what? i don't think this employee's behavior is representative of Monarch's but the fact that he works for Monarch means he represents Monarch in some way and for a racist person to represent a NYC bar is just sad. There are plenty of other rooftop bars in the city. Monarch probably won't even care about this review but if you're Asian and you come across a Caucasian man with shoulder-length black hair and textured face who's checking IDs-just be wary. Definitely wouldn't go back to Monarch just because of tonight.

We are 2 couples who have frequented the Monarch and have always enjoyed memorable visits to the Monarch including a 50th anniversary celebration in 2022. On July 4th the four of us came to the Monarch at about 2:30. The girl downstairs would not allow us upstairs stating in so many words that our attire didn’t fall into their dress code specifically because one of us had on sandals She would not listen to our outrage and finally said to wait and she would go upstairs and speak to the management about us. We were humiliated!!! The lobby was full of people witnessing this She finally came down and said we could go up without explanation or apology When we got up the place was basically empty (it had started raining). Again asked for reservation then finally seated outside under an awning. We waited for 20 minutes and a server never came out, we eventually went to bar and got our own drinks. We proceeded to watch a server come to other tables and also saw girls in flip flops ( are they ok under your dress code?) Ultimately it was the bartender who would come out and check on us once in a while and we went to bar and ordered our win food. We split a $300 bill. So good to know that the Monarch is doing so well financially that they can humiliate returning customers and then treat them so terribly! Perhaps we need to frequent establishments that value all their customers!

My friend and I decided to visit Monarch Rooftop in New York City yesterday, expecting a pleasant rooftop experience. However, our visit left much to be desired. We arrived at 4 p.m. on a rainy day without a reservation, assuming the place would be nearly empty. Despite this, our experience was far from enjoyable. Upon our arrival, we passed the hostess, who casually instructed us to find a seat whenever we liked. We opted for a corner table and settled in. I ordered an espresso martini with a shot of Baileys, which turned out to be a disappointment. The drink arrived resembling a smoothie and had a taste that left much to be desired. To accompany our drinks, we decided to share the chicken tacos. To our surprise, they were the tiniest tacos we had ever seen and did not justify their price. The underwhelming food and drink choices were setting the tone for a less-than-ideal evening. However, our dissatisfaction didn't end there. After an hour, the hostess approached us and informed us that we needed to relocate to the bar. This request felt unwarranted and perplexing. We were soon approached by someone who was supposedly the manager, although his attire did not make it apparent. Reluctantly, we moved to the bar and ordered one more round of drinks. Throughout our time at Monarch Rooftop, we couldn't shake the feeling of discomfort. It seemed as though the staff was constantly trying to hurry patrons to pay and vacate their tables. This experience left us disappointed and frustrated, especially given that it was a slow day. We shudder to think about how they might treat customers on a busier day. In conclusion, our visit to Monarch Rooftop was marred by subpar drinks, overpriced food, and a general sense of unease due to the staff's eagerness to turn over tables. We were left with the impression that customer satisfaction was not a priority, and this has been one of the worst rooftop experiences we have had in New York City. We hope the management takes steps to improve their service and atmosphere for future patrons.