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OnBoard New York Tours

Closed Now: 8:00 AM - 7:00 PM
Open today: 8:00 AM - 7:00 PM
Book In Advance
Tours from OnBoard New York Tours tend to sell out - travelers recommend booking in advance!
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Traveler Overview
  • Excellent70%
  • Very good14%
  • Average5%
  • Poor4%
  • Terrible7%
Travelers talk about
“premium tour”(91 reviews)
“great tour”(137 reviews)
“brooklyn jim”(29 reviews)
OnBoard New York Tours operates the Only Comprehensive Guided Tour of New York City. Our tour guides hop off the shuttle bus with you at each attraction, showing you the city in detail. Smaller groups make better tours, so we limit group size on our...more
Closed Now
Hours Today: 8:00 AM - 7:00 PM
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7th Avenue, between 50th & 51st Streets, New York City, NY 10018
West Village
+1 212-852-4821
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Reviews (1,482)
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All reviewspremium tourgreat tourbrooklyn jimstatue of libertyhour tourair conditioned busnew yorkwall streetbooked this tournyc tourhighly recommend this tourthe staten island ferrytour groupprivate tourgreat overviewstrawberry fieldscentral park
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1 - 10 of 1,467 reviews
Reviewed 1 week ago

Recently, my husband and I took our 9-year-old son for his first trip to NY. One of the things we did was the day tour through OnBoard. We rode in a comfortable, air-conditioned vehicle and the tour group was a very manageable size. With Brooklyn...More

Thank Kim J
Reviewed 1 week ago via mobile

As it was hot and our first day in New York it was good to be in an air conditioned bus with lots of free water. Our guide J did not like Brits so we were made to feel very uncomfortable and did consider leaving....More

2  Thank Sandra S
Reviewed 2 weeks ago via mobile

My husband and I, along with two other couples, took an Onboard bus tour of New York City. It was fantastic!!! Jimmy Hoffman was our tour guide, and Washington was our driver. Jimmy is a native New Yorker and knew SO many interesting facts about...More

Thank Annette W
Reviewed 4 weeks ago via mobile

We booked this tour months in advance prior to our trip, the morning of our tour they called us to downgrade us to the 5 hour tour, nobody will email us back or help us get our $313 refund!

Thank Michelle O
Reviewed August 13, 2018

Our initial tour day was canceled due to an "employee illness", funny they could't find someone to replace which was excuse I didn't buy.... they probably didn't have enough business for that day and crammed everyone into the next day tour. Chris, our tour guide,...More

Thank Sheekar
Reviewed August 12, 2018 via mobile

I booked a tour for July 29th and the morning of, received a call that my tour was cancelled due to the guide calling out and they couldn’t find a replacement. I have sent multiple emails inquiring about my refund and no one will respond....More

1  Thank ArmyWife_ROTCmom
Reviewed August 4, 2018

Booked Premium NY See It All and See the best.. Then received email saying See the best.was cancelled due to hot weather and promise refund. after numerous emails and phone call, Onboard Tour operator acknowledged received my calls and emails and said that the request...More

2  Thank Hong N
Reviewed July 31, 2018

We purchased the additional empire state building tickets but on the day of the tour the guide said they didn't have the tickets. He said just call the office and you will be refunded. I did that and the customer service employee said that they...More

1  Thank jimschlechte
Reviewed July 31, 2018 via mobile

We booked this tour after going through a lot of feedbacks. The morning we arrived at the location of pick up we were informed by another tour operator at that location that the tour has been cancelled by the company. Whom I then called and...More

Thank Adeel K
Reviewed July 13, 2018

I booked a trip on 6/22 and I paid $80.00 for 2 Empire State tickets tour as part of my itinerary. I was assured multiple times that I could show the Empire State Building ticket office the email confirmation and would be permitted to go...More

3  Thank eiprac
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West Village
Stretching from Sixth Avenue to the Hudson River, the
West Village is one of the city’s most coveted
addresses. Full of trendy shops, historic taverns, and
cozy restaurants set amid 19th century architecture,
this neighborhood has a unique old-world feel. You
won’t find a more picturesque location in Manhattan.
Without the traditional city grid layout, it’s easy to
get lost here, but that’s part of the fun as you
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Questions & Answers
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September 5, 2016|
AnswerShow all 4 answers
Response from Diane C | Reviewed this property |
In my experience, they would not do this for 7 people. The bus normally carries about 30 people and we met it at a pre-determined location. There are services on NYC that do private tours, though.
May 27, 2016|
AnswerShow all 5 answers
Response from Marieke v | Reviewed this property |
I think it is to demanding for an elderly who can't walk far distances. The walks aren't to long, but where you get out of the bus it is very crowded and the tempo is high. It is possible to stay on board during the most... More
August 17, 2015|
AnswerShow all 5 answers
Response from Hallbags1 | Reviewed this property |
Hi mate, yeah you go to ellis. Dont pay to look through the register. Its a rip off. Walk outside and look for the name on the wall. Its all alphabetical and easy to find. A friend found there grandparents in under a minute.