We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Hershey's Times Square

Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 48th and Broadway, New York City, NY 10019
Phone Number: 12125819100
9:00 am - 12:00 am
Open now
See all hours
Sun - Sat 9:00 am - 12:00 am
Recommended length of visit: 1-2 hours

Visit HERSHEY'S CHOCOLATE WORLD at the crossroads of the world! Enjoy the...

Visit HERSHEY'S CHOCOLATE WORLD at the crossroads of the world! Enjoy the world's best-loved confectionery brands at the HERSHEY'S CHOCOLATE WORLD Times Square store. Located at the crossroads of the world, you will find Hershey's products and interactive experiences. Choose the option to include a photo and special message for the world to see in bright lights on Broadway on our exclusive outdoor giant screen and scrolling marquee sign. Enjoy fresh Hershey's Cookies delivered directly from CHOCOLATETOWN, USA - Hershey, Pennsylvania! Create a customized mix of HERSHEY'S Miniatures, HERSHEY'S KISSES Milk Chocolates and REESE'S Miniatures candy before you continue your adventure in the Big Apple!

read more

TripAdvisor Reviewer Highlights

Read all 527 reviews
Visitor rating
  • 98
  • 92
    Very good
  • 115
  • 46
  • 9
Stopped in while in Times Square

The kids wanted to stop and so we went into gift shop. Kids got a "kiss" that was the biggest one I had ever seen other than at Chocolate world in Hershey. Lots to pick from if... read more

4 of 5 starsReviewed 4 days ago
Philip S
Omaha, Nebraska
via mobile
Add Photo Write a Review

527 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 360: English reviews
Miami, Florida
Level Contributor
81 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed yesterday NEW

Your kids will love this place because you have a lot of this beautiful world of chocolate. You can find coupons inside magazines.

Nashville, Tennessee, United States
Level Contributor
75 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

This store is for anyone that loves chocolate and who doesn't. As you walk in the door you are greeted with a candy sample. Inside this store is anything you would want with the Hershey's logo. Before you leave make sure to check out the world's largest Hershey's Chocolate Candy Bar.

Thank Ricky H
Level Contributor
23 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I have been to the store in Canada and I guess I expected more! Very small store and not much at all in it. I was very disappointed by it. Nothing I would go to again unless they change it!

Thank Nkresgecma
Sarasota, Florida
Level Contributor
112 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hershey's is smaller that M&M World and only has one floor of chocolate. There are few gifts available to take home, but probably not many original ones. Wrappers may be customized for gifts or for different celebrations.

Thank ALsmom2013
Omaha, Nebraska
Level Contributor
93 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The kids wanted to stop and so we went into gift shop. Kids got a "kiss" that was the biggest one I had ever seen other than at Chocolate world in Hershey. Lots to pick from if you like chocolate. We spent a good 30-45 minutes picking our favorite chocolates.

Thank Philip S
Burleson, TX
Level Contributor
159 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The outside of the building is definite eye candy with all the neon signs; that is what attracted us to the store. We walked in with the expectation of being able to see lots of Hershey souvenirs and instead found little in the way of souvenirs unless you count bags and buckets of chocolate as a souvenir. They had 5... More 

Thank scootersue
Level Contributor
24 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

You can buy the treats here at any store in your hometown and the place is nothing special. It is a very tiny store crowded with many people and not that many selections. It is overpriced but that is expected for New York prices.

Thank taraaaaaa
Silver Spring, Maryland
Level Contributor
553 reviews
323 attraction reviews
common_n_attraction_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was spectacular - still one of the best candy stores in the US! First time in a long while I noted Reece's Peanut Butter in jars! Also loved the selection of limited release editions of mainstream M&Ms, Reeces, Twizzlers etc. Only complaint was that the lines were kind of very long....and also I was disappointed that there were no... More 

Thank Steve Y
Inverkeithing, United Kingdom
Level Contributor
36 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love this place. It is always busy with us tourists looking around. It is much smaller than M &M world which is directly across the street. There is lots to see and you can buy personalised bars of Hershey candy bars. You also get free samples whenever you enter the store. I preferred the Hershey store rather than M &M... More 

Thank Zoe C
Eugene, Oregon
Level Contributor
470 reviews
145 attraction reviews
common_n_attraction_reviews_1bd8 123 helpful votes
2 of 5 stars Reviewed 4 weeks ago

They should be embarrassed as the M&M NYC us so much better. We made the mistake of going here after spending an hour at the M&M store. The Hersheys store is dingy, small and has little imagination. I guess go to say you were there but be sure to head over to the M&M store

Thank Frank P

Travelers who viewed Hershey's Times Square also viewed

New York City, NY
New York City, NY

Been to Hershey's Times Square? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hershey's Times Square and other visitors
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Hershey's Times Square staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Midtown

Neighborhood Profile
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood