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kate spade

Neighborhood:
SoHo
Sponsored by:
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Address: 454 Broome St, New York City, NY 10013
Phone Number:
+1 212-274-1991
Today
10:00 am - 8:30 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 8:00 pm
Mon - Sat 10:00 am - 8:30 pm

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 8
    Excellent
  • 5
    Very good
  • 3
    Average
  • 2
    Poor
  • 2
    Terrible
Beautiful but small!

Great for Kate Spade fans but only if you want a glimpse of the latest collection not necessarily the best place to shop. This boutique is TINY and does not have much of a... read more

4 of 5 bubblesReviewed 1 week ago
Tiffiany C
via mobile
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32 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Level Contributor
42 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Great for Kate Spade fans but only if you want a glimpse of the latest collection not necessarily the best place to shop. This boutique is TINY and does not have much of a selection.

Helpful?
Thank Tiffiany C
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed December 12, 2016 via mobile

Kate Spade has the worst customer service and their online sales are a phony. They advertise these sales online and the purchase will not go through and no one will answer their 24 hour calls. When you try to reach them on the chat it expires before anyone will answer. This is the worst company I have ever try to... More 

Helpful?
1 Thank Pat S
marysville ohio
Level Contributor
528 reviews
169 attraction reviews
common_n_attraction_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed November 10, 2016 via mobile

I can always find something fun at this store to take home. Helpful staff. Fun product. Good quality.

Helpful?
Thank lindas286
Trenton, Michigan
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 3, 2016 credit card Amex Card Member Review

I've visit the Kate Spade store in Troy, Mi many times and as soon as I walk in I'm greeted and treated like a valuable customer. Exact opposite of the one in NYC. I walked in the store and was completely ignored by everyone working there. I browsed around the store for a few minutes, still ignored. Finally, I found... More 

Helpful?
Thank SparkyGirl1012
Shingle Springs, California
Level Contributor
29 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 25, 2016 via mobile

If you like Kate Spade then the ladies who work here are the best. So helpful and nice. One of the bests I've been too. And I've been to many.

Helpful?
Thank MicheleMil
St. George
Level Contributor
3 reviews
5 of 5 bubbles Reviewed March 20, 2016

I recently visited the Madison Ave Kate Spade Shop and was met with friendly, attentive, extraordinary service. My husband and I were visiting Manhattan for my 60th birthday and I was delighted with the lovely displays of beautiful new collections in this light, bright, splendidly decorated, fashionable, trendy 4 story shop! The clothing, jewelry, shoes, and home decor were artfully... More 

Helpful?
Thank Knar G
Stockholm, Sweden
1 review
4 of 5 bubbles Reviewed December 3, 2015

I'm very pleased with the service we got from salesperson Hanna Y. Very nice and pretty store with a lot of pretty handbags, clothes, details and interior. Me and my daughter was very pleased with the visit and decided to visit the store at 5th avenue aswell, although the service was the same.

Helpful?
Thank PEk20151128
Raleigh, NC
Level Contributor
40 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed September 10, 2015

We went to the store at 789 Madison and I was quite disappointed. Clerks were a bit uppity but OK, I can handle that. I bought a watch only to get to Times Square and realize it didn't work. I called and they just told me to take it to my local store, which we don't have because we don't... More 

Helpful?
1 Thank HappyTrailsNC
Slidell
Level Contributor
30 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed July 19, 2015

Great staff; friendly and helpful. Purses was beautiful. Hard to choose only one, but we managed. Glad me stopped in.

Helpful?
Thank Robin B
marysville ohio
Level Contributor
528 reviews
169 attraction reviews
common_n_attraction_reviews_1bd8 127 helpful votes
5 of 5 bubbles Reviewed July 15, 2015 via mobile

Love this place! Always find something fun and quirky to buy for myself here. From wallets to sunglasses. Great sense of whimsy!

Helpful?
Thank lindas286

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Staying in SoHo

Neighborhood Profile
SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
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