Very close to my house and pretty much where I get EVERYTHING I use for facial, hair and body care. The staff is really helpful and knowledgeable and they are always there to assist you. I also participate in the drop-off of the empty bottles...More

Customer service is just not up to scratch. I accidentally purchased and paid full price a tester of their hand lotion. I only noticed about this once I was out of the country. I tried to email them for partial reimbursement or at least an...More

It's not as though we don't have Kiehl's in the UK, but to go to the original store and be looked after so well means it's a treat whenever we are in NYC. The staff here really do take good care of you.

I have been using their superior skin and hair care products for a very long time, they are so excellent pure and natural that I often buy products for other members of my family who always find them to be excellent also. The real reason...More

This is the Kiehl's flagship location. The space has undergone renovation to look more retail/ customer friendly and less warehouse like. Staff wearing white lab coats welcome guests walking in the door. They listen carefully to customer request before making suggestions about products. I particularly...More

Didnt find it worth visiting. .. nothing much to attract in my opinion... unless ur looking for skin care products I dont see it worth visiting

No matter who you need to buy a gift for- chances are, they have skin! Not only is Kiehl's a great line- but the staff at this location are knowledgable and great at making suggestions for your skin types or those on your list! Least...More