We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I lived around the corner some 25 years ago when this was the ONLY store. So it has been fun to see the chain's expansion, with stores popping up in various airports, etc. Great products. The staff typically is very friendly and knowledgable. Particularly addicted...More
Not my choice, but dragged in by my wife who loves Kiehl’s cosmetics and finds they are much cheaper here than in UK.
She did try to get me to buy some product from the Men’s range, I guess I am too sceptical to buy...More
Very close to my house and pretty much where I get EVERYTHING I use for facial, hair and body care. The staff is really helpful and knowledgeable and they are always there to assist you. I also participate in the drop-off of the empty bottles...More
Customer service is just not up to scratch. I accidentally purchased and paid full price a tester of their hand lotion. I only noticed about this once I was out of the country. I tried to email them for partial reimbursement or at least an...More
It's not as though we don't have Kiehl's in the UK, but to go to the original store and be looked after so well means it's a treat whenever we are in NYC. The staff here really do take good care of you.
I have been using their superior skin and hair care products for a very long time, they are so excellent pure and natural that I often buy products for other members of my family who always find them to be excellent also. The real reason...More
This is the Kiehl's flagship location. The space has undergone renovation to look more retail/ customer friendly and less warehouse like. Staff wearing white lab coats welcome guests walking in the door. They listen carefully to customer request before making suggestions about products. I particularly...More
No matter who you need to buy a gift for- chances are, they have skin! Not only is Kiehl's a great line- but the staff at this location are knowledgable and great at making suggestions for your skin types or those on your list! Least...More
There’s still an independent vibe to the East Village, which offers plenty of unique small businesses catering to longtime New Yorkers and area college students alike. The East Village retains a bit of the old-time neighborhood feel that you can still experience today thanks to a mix of locally-owned shops, cozy restaurants, and lively bars. The scale of the residential blocks makes this a wonderful place to
wander up and down the streets searching for the newest hip spot, or an old-school favorite. In the center of the neighborhood, Tompkins Square Park serves as a gathering point for the New Yorkers that call the East Village home. The people-watching here is hard to beat.