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Kiehl's

Is this your business?
109 3rd Ave, New York City, NY 10003-5509
+1 212-677-3171
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Review Highlights
Treated like an old customer

The staff was very attentive and helpful. They were knowledgeable and assisted in finding the... read more

Reviewed July 22, 2017
Don Hurley Do C
,
Charleston
Love This Place!

Very close to my house and pretty much where I get EVERYTHING I use for facial, hair and body care... read more

Reviewed August 29, 2016
ajojedapons
,
New York City, New York
Read all 37 reviews
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Overview
  • Excellent62%
  • Very good21%
  • Average10%
  • Poor2%
  • Terrible5%
Jul 22, 2017
“Treated like an old customer”
Aug 29, 2016
“Love This Place!”
LOCATION
109 3rd Ave, New York City, NY 10003-5509
East Village
CONTACT
+1 212-677-3171
Write a Review
Reviews (37)
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1 - 10 of 18 reviews

Reviewed July 22, 2017

The staff was very attentive and helpful. They were knowledgeable and assisted in finding the correct product for my wife. Everything was shipped well packed and arrived as advertised.

Thank Don Hurley Do C
Reviewed August 29, 2016

Very close to my house and pretty much where I get EVERYTHING I use for facial, hair and body care. The staff is really helpful and knowledgeable and they are always there to assist you. I also participate in the drop-off of the empty bottles...More

Thank ajojedapons
Reviewed June 29, 2016

Customer service is just not up to scratch. I accidentally purchased and paid full price a tester of their hand lotion. I only noticed about this once I was out of the country. I tried to email them for partial reimbursement or at least an...More

Thank MrsGNZ
Reviewed December 1, 2015

It's not as though we don't have Kiehl's in the UK, but to go to the original store and be looked after so well means it's a treat whenever we are in NYC. The staff here really do take good care of you.

Thank liberaceLondon
Reviewed June 19, 2014

I have been using their superior skin and hair care products for a very long time, they are so excellent pure and natural that I often buy products for other members of my family who always find them to be excellent also. The real reason...More

1  Thank dorothy g
Reviewed March 29, 2014

This is the Kiehl's flagship location. The space has undergone renovation to look more retail/ customer friendly and less warehouse like. Staff wearing white lab coats welcome guests walking in the door. They listen carefully to customer request before making suggestions about products. I particularly...More

1  Thank ladyt
Reviewed February 17, 2014 via mobile

Didnt find it worth visiting. .. nothing much to attract in my opinion... unless ur looking for skin care products I dont see it worth visiting

Thank sara a
Reviewed December 20, 2013

No matter who you need to buy a gift for- chances are, they have skin! Not only is Kiehl's a great line- but the staff at this location are knowledgable and great at making suggestions for your skin types or those on your list! Least...More

1  Thank SWNYC13
Reviewed October 23, 2013

Being an avid user of Kiehl's skincare products for nearly ten years, I had to take the opportunity to visit the Company's flagship store in East Village on my recent trip to New York City. I also wanted to meet Ben Cohen, who was making...More

2  Thank AndrewJohnH
Reviewed October 22, 2013

Kiehl's is a well known brand that you can find in many stores, but go here for personal recommendations and guidance from their well-trained staff.

Thank Jeffrey V
Nearby
East Village
There’s still an independent vibe to the East Village,
which offers plenty of unique small businesses
catering to longtime New Yorkers and area college
students alike. The East Village retains a bit of the
old-time neighborhood feel that you can still
experience today thanks to a mix of locally-owned
shops, cozy restaurants, and lively bars. The scale of
the residential blocks makes this a wonderful place to
...More
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