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  • Excellent20%
  • Very good35%
  • Average26%
  • Poor12%
  • Terrible7%
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“red cap”(24 reviews)
“busy station”(19 reviews)
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Contact
8th Avenue and West 31st Street, New York City, NY 10001
Chelsea
Website
+1 212-630-7373
Ways to Experience Penn Station
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Reviews (1,368)
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1 - 10 of 933 reviews
Reviewed 4 days ago via mobile

Penn station has been around for so long but alas they took down a lovely railway station for progress. Madison Square Garden is now above the station. The station has Amtrak platforms however at present track work improvements have moved those to Grand Central. One...More

Thank tigger2594
Reviewed 5 days ago

This is a grimy dungeon of a major train station. The platforms of course are filthy and the station itself is just a place to get from there to there as quick as possible. They are starting to refurbish the old Post Office across the...More

Thank Leonard S
Reviewed 6 days ago via mobile

First time taking Amtrak, wow! Super impressed with the whole experience. East to navigate Penn Station, found the luggage storage area without any problems. Stored our luggage so we could do more sightseeing for the day. Got some snacks and drinks, grabbed our luggage and...More

Thank pjandnic
Reviewed 6 days ago via mobile

I like this area for shopping as it has, JC Penny, Macy's, target and K Mart and lots of other shops. JC Penny is my favorite store always get a great bargain there. Pen is also the hub for busses going all over the USA...More

Thank Alfio G
Reviewed 6 days ago via mobile

Considered the USA is a developed country the dirty and outdated trains were a bit of a shock. I would suggest that the person responsible for railways visits Japan or China to see how an efficient rail system should work.

Thank David M
Reviewed 1 week ago

My best tip is to located the very helpful and friendly staff with the Red Caps and T Shirts on. They will make your train connection hassle free. Thank you so much for helping us find our way so easily and stress free.

Thank Raewyn K
Reviewed 1 week ago

After a few trips you get an idea of how it works. We were using it for the LIRR, so we had to go all the way downstairs. It's amazing how much is there, but once you walk around a bit, you see the patterns...More

Thank David C
Reviewed 1 week ago via mobile

We used Penn Station a couple of times for the subway and for Amtrak. For the subway, buy a travel card. We bought one for about 10 dollars each which gave us 3 rides as it is a set fee regardless of how far you...More

Thank AnnieM452
Reviewed 1 week ago

If you're not used to it, Penn Station can be confusing. But it's easy to learn their system and don't be afraid to ask questions if you must. Staff are most helpful and friendly. From Penn you can find your way to most parts of...More

Thank Mary C
Reviewed 2 weeks ago

Not the jewel to visit that Grand Central is so only visit if you need to get a train from here! All rather basic but it works OK.

Thank Clive1234x
View more reviews
Nearby
Chelsea
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighborhood life. The
contemporary art scene is an integral part of the
neighborhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
...More
Questions & Answers
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sushiguy79
July 23, 2018|
AnswerShow all 3 answers
Response from sushiguy79 | Reviewed this property |
Sorry, made a mistake. Should have been an answer to a question.
0
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Valerie L
April 24, 2018|
AnswerShow all 4 answers
Response from Becki C | Reviewed this property |
Yes there are. I don't know which way you are coming from, but from the attached hotel, there is both an escalator and elevator. If you are inside the terminal, there is an elevator near McDonalds and probably more than... More
2
Votes
peolly
January 12, 2018|
AnswerShow all 7 answers
Response from ccm02139 | Reviewed this property |
Since we don't travel by rail often we found it helpful to find a RedCap (easily found). We were about 1 hour before departure but later would be fine. He took our bags and placed them on his luggage cart. An advantage was... More
1
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