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Jacques Torres Chocolate Haven

Neighborhood: Manhattan
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Address: 350 Hudson St, at King St, New York City, NY 10014-4504
Phone Number: 212-414-2462
8:30 am - 7:00 pm
Closed now
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Sun 10:30 am - 6:30 pm
Mon - Fri 8:30 am - 7:00 pm
Sat 9:00 am - 7:00 pm
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TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 19
  • 8
    Very good
  • 3
  • 1
  • 2
Of the Top Three Best Hot Chocolates I've Ever Tasted!

I first want to note that my visit was online though I do hope to visit brick and mortar one day. And though purchase got off to a bumpy start, when I did reach fulfillment team... read more

5 of 5 bubblesReviewed January 23, 2016

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47 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Level Contributor
26 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed July 23, 2016

Visited in Grand Central, I purchased an ice cream and after realizing the man threw my receipt away I asked for it (mind you they have a sign that if you don't get a receipt your order is free) but that wasn't even the point, I always keep my receipts. So like I said I saw him throw it into... More 

Thank Jill M
Level Contributor
33 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed January 23, 2016

I first want to note that my visit was online though I do hope to visit brick and mortar one day. And though purchase got off to a bumpy start, when I did reach fulfillment team, they went out of their way to make things right. This is quite possibly the best hot chocolate I've ever experienced. (Note: follow recipe... More 

Thank B&Binnlover
New York City, New York
Level Contributor
15 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 16, 2015

When I first heard of Jacques Torres Chocolate in the West Village, I thought I should try it out. I will admit, I have high expectations for chocolate, having lived over a decade in Switzerland, home of some of the best chocolates in the world. I can say, that Jacques Torres can be counted up there with the best. First,... More 

Thank Greg K
woodland park, United States
Level Contributor
76 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 18, 2015

This is a great stop for chocolates and really thick good hot chocolate. Their cookies are to die for also. Maybe the best part is watching them make the chocolates-pretty cool. The only downside are the prices. Buy a gift and some to take home and you may need to go to the cash machine. :-)

Thank William S
Cape May, New Jersey
Level Contributor
46 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed August 17, 2015

When buying chocolates, price usually depends on quality. So yes, its a bit expensive, but it's not cheap extracts or ingredients. After purchasing a mixed box, you always figure there will be some funky pieces that don't sound too appealing. I was happy to find that even the ones I left til the end because of that very reason turned... More 

Thank JerseyGirl M
Northern New Jersey
Level Contributor
29 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 27, 2015

The store itself is not very big, but the aromas, selection and quality of the chocolate will make you come back again. So many varieties, it is ridiculous. It's not your Hershey chocolate. The hot chocolate they offer is rich and decadent. The different flavors of the chocolates that they offer is really quite interesting. I will come back again.

Thank DST001
Germantown, Maryland
Level Contributor
88 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed January 30, 2015

There is no separate listing for the Rockefeller Center store at 30 Rockefeller Plaza on the Concourse Level. The Concourse level is below ground on the same level as the skating rink. However once you get down there and track down the store, it is a little treasure. It's a small space but has beautiful chocolates in the display case,... More 

Thank nquinby
New York City, New York
Level Contributor
614 reviews
89 attraction reviews
common_n_attraction_reviews_1bd8 302 helpful votes
4 of 5 bubbles Reviewed January 21, 2015

This retail location is under the Rockefeller Center. The labyrinth underground is perplexing but worth the trek to seek out their chocolatey treasures. During the winter months, go skating in the rink and then come inside to grab a cup of their hot cocoa. It's high in milky, but definitely tasty in the amount of cocoa. Try the wicked spicy... More 

Thank KKua
Amherst, Massachusetts
Level Contributor
39 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed January 14, 2015

Jacques Torres has a big reputation but our experience was marginal. On a cold and windy day when a toasty cafe and some hot chocolate seemed like just the thing, all the outside doors were open! We had to keep our coats on, and when we asked the young women working there to close the doors, they declined. 'He likes... More 

1 Thank tg1946
Toronto, Canada
Level Contributor
62 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed December 21, 2014 via mobile

Decent hot chocolate but delicious chocolate and with so many flavours! Prices were decent and not outrageous. I took some goodies home and bought gifts for family. Enjoyed the caramels.

Thank poltor

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