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Bliss 49 - CLOSED

Review Highlights

I had dreamed of going to this place for years, and finally decided to treat myself on vacation... read more

Reviewed December 27, 2017
Dickson City, Pennsylvania
I So Wanted to Relax Here...

I knew on my trip to NYC that I wanted to book a facial at Bliss because I had heard such good... read more

Reviewed July 6, 2016
Lori T
San Francisco, California
Read all 31 reviews
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Traveler Overview
  • Excellent19%
  • Very good16%
  • Average27%
  • Poor16%
  • Terrible22%
Dec 27, 2017
May 7, 2018
“Five star prices, one star service”
Bliss 49's two stress-free floors help bliss-craving 'spa-hoppers' unwind like never before. The first bliss to be launched in a The Maxwell New York City, bliss 49 offers superior 'spa-ing'.
Suggested duration: 1-2 hours
541 Lexington Ave, W Hotel, New York City, NY 10022-7503
Midtown East
+1 877-862-5477
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Reviewed May 7, 2018 via mobile

Booked a series of treatments (massage, waxing, mani and pedi). Started off well - receptionist rearranged some timings at my request, massage ok, waxing ok - but then I was abandoned for 60 mins in waiting area-all phones banned so no concept of time. 11am...More

Date of experience: May 2018
1  Thank CathNick1M
Reviewed April 6, 2018

Got a pedicure at Bliss 49 this week. The experience was unpleasant, Deanna was rude, clearly unhappy to work and did a terrible job. Got extra charges and my feet hurt after treatment. Find another place to get that service!More

Date of experience: April 2018
1  Thank GPedneault
Brenda M, Manager at Bliss 49, responded to this reviewResponded April 17, 2018

Hello GPedneault, Thank you for taking the time to share you experience and speaking with me. Again, we apologize for a less than stellar experience but hope you will consider the recovery as part of your experience next time you think of Bliss. We look...More

Reviewed January 27, 2018 via mobile

The "youth as you know it" facial is not worth 200 dollars. It's only one collagen mask, thats what Olena had given me and the manager confirmed. Also never book a facial with Olena, she convinced me to change my "triple oxygen" facial (75 Min)to...More

Date of experience: January 2018
Thank Stella K
Brenda M, other at Bliss 49, responded to this reviewResponded February 1, 2018

Dear Stella, Our sincerest apologies for the inconveniences you experienced. We take our guest feedback seriously and I can assure you that I have looked into the issues you kindly brought to our attention. At Bliss, we do strive to uphold the highest levels of...More

Reviewed December 27, 2017

I had dreamed of going to this place for years, and finally decided to treat myself on vacation. The spa is located on the 4th floor of the hotel, with a small registration desk surrounded by some Bliss products. I was ushered into the locker/lounge...More

Date of experience: December 2017
Thank Dana1181
Brenda M, Marketing Coordinator at Bliss 49, responded to this reviewResponded January 4, 2018

Dear Dana, Our guest satisfaction is of utmost value to us at Bliss, and we take feedback very seriously. Our goal is to continuously work to improve the level of satisfaction of each of our guests, and ensure we uphold the highest standards of service....More

Reviewed December 24, 2017 via mobile

There a much nicer, cleaner and more relaxing spas in NYC. It is not a place to go to relax. In my last visit i was told the sunna and steam room were not working and i had to climb over mop buckets when i...More

Date of experience: December 2017
Thank Lauren C
Reviewed April 10, 2017

after a week of working around the clock- i had no choice but to treat myself to a peeling and massage. I must admit that I didn't want to go to bliss because from the outside it looked cheap with it's blue decor. After I...More

Date of experience: April 2017
3  Thank brendann20
Cristina S, Marketing DIrector at Bliss 49, responded to this reviewResponded May 31, 2017

Thank you for sharing your bliss spa experience. At bliss spa, our goal is to help you achieve a higher state of happy. Based on your feedback, we may have made your day -- or at least given you a little bit of bliss. We...More

Reviewed March 22, 2017

It is just not what it used to be. It used to be that you walked in and were immediately greeted by staff...now, not so much. I also always found them to be very organized. Last time I went, I checked in two hours before...More

Date of experience: February 2017
2  Thank Jessica S
Reviewed July 6, 2016

I knew on my trip to NYC that I wanted to book a facial at Bliss because I had heard such good things. I was really looking forward to it, until my esthetician started "nickel-and-diming" me. Saying things like I think you could use the...More

Date of experience: June 2016
1  Thank Lori T
Reviewed June 5, 2016 via mobile

This used to be "the place to go", especially for waxing. Today, I brought my daughter in for a bikini wax and although the technician was nice and the service was fine, the facilities left much to be desired. It used to be you went...More

Date of experience: June 2016
Thank Stacey D
Reviewed January 13, 2016

So... I was looking to destress and get a much needed massage, and I decided to indulge with a massage and sauna at Bliss. I wanted to find a place that felt just right. Read the reviews (some not so great) and am so glad...More

Date of experience: December 2015
Thank Wanderlust1127
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