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SANDEMANs NEW Europe - New York

SANDEMANs NEW Europe - New York

SANDEMANs NEW Europe - New York
5
City ToursHistorical & Heritage ToursWalking ToursSightseeing ToursPrivate Tours
11:00 AM - 2:00 PM
Monday
11:00 AM - 2:00 PM
Tuesday
11:00 AM - 2:00 PM
Wednesday
11:00 AM - 2:00 PM
Thursday
11:00 AM - 2:00 PM
Friday
11:00 AM - 2:00 PM
Saturday
11:00 AM - 2:00 PM
Sunday
11:00 AM - 2:00 PM

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles4,378 reviews
Excellent
3,991
Very good
287
Average
44
Poor
24
Terrible
32

G C
Ottawa, Canada121 contributions
5.0 of 5 bubbles
Apr 2022 • Family
I got an email welcoming us to the upcoming scheduled tour. It was a nice touch and signed Chris Sandeman. I figured it was interesting that the guides would A) send an email B) sign the mail with the surname being “Sandeman”; what an interesting ‘corporate’ gimmick to promote the brand.

Anyways we got to the meeting location a bit early and our guide offered us some sampling of some New York bagels. I thought that was quite charming and hospitable. Anyways once the tour started, Chris, our guide, gave us the intro and lo and behold he mentions that he is the founder!!

Well for those in the know about the European free tours, we were going to get a tour from the originator of the concept! As one of my kids said “ that’s like getting a book delivered to you from Jeff Bezos”!!! Haha. My family has taken tours with this company in Paris, Brussels, Bruge, Copenhagen, Amsterdam etc in Europe and they have all been so fantastic!

We always found the guides were so well informed and they really worked to make the experience memorable; after all they were working for their tip. I don’t know if there is a screening policy for their guides but from our past experience, they exude the passion of their founder. Chris beyond a doubt truly enjoys what he is doing and has built a company that allows people to understand the place they are visiting at a deeper level than just the quick selfie at an iconic location.

On our NYC tour, being Canadian I enjoyed getting a history lesson of New York in the development of the US. Really interesting to learn of the history of the buildings at the start of Broadway and how much of the land we stood on (eg Battery Park) was reclaimed from the river using Dutch technology.

The explanation of the skyscraper technology and learnings from Statue of Liberty and Otto elevator was an interesting Segway to the World Trade Center portion. I also learned on this tour that the Occupy Wall Street movement had setup in a private park which is why they were not “evicted”.

Anyways as all the other Sandeman tours, we thoroughly enjoyed it. We feel that when you do, you feel truly a little more connected to the place you are a visiting. Chris also followed up with a mail after the tour ended and even provided a phone number to text in case you needed some local info. When have you ever gotten that from a tour guide?? Amazing!

Amazing tour and can’t help but feel privileged that we got to have a tour with the founder of the company that has effectively changed how travellers can experience visiting a city.
Written April 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Colleen Z
8 contributions
5.0 of 5 bubbles
Mar 2022 • Friends
This tour was so educational! Our guide knew his facts and kept us intrigued...he even threw in little tid bit of present movie locations with the old history. 👌 We had time when arriving at 911 memorial to look around for a few moments and never felt rushed. He was so enticing that along the way we gained a person that wanted to join in. Not only along the journey was he available for questions but had wonderful bar/restaurant suggestions for the area on my budget. Looking forward to more of SANDEMANs tours in other cities when I visit.
Written March 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Astrid J
4 contributions
5.0 of 5 bubbles
Jul 2022 • Solo
I'm a big fan of Sandeman Free Walking Tours in general, and it is by far my favorite company for tours around the world because the guides are always of really good quality compared to many of the alternatives.

Chris, who was our guide in New York was super energetic and knowledgeable. He is a story teller who really knows how to deliver a good story and we had such an entertaining day with him teaching us about New York.
Written July 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

EveTrav
Brussels, Belgium66 contributions
5.0 of 5 bubbles
Jun 2022 • Couples
Outstanding walking tour with Chris! We have done many Sandemans free walking tours around Europe and were excited to see that they are also active in New York.

Already coming in with high expectations, this tour blew us away with compelling story telling, deep knowledge, friendliness, passion and care for the group. We learned an enormous amount about New York, the tour was so fun to follow and Chris seemed to have a story and all the answers to every question.

Thank you so much, Chris!
Written June 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Laura
2 contributions
5.0 of 5 bubbles
Dec 2019 • Couples
This Christmas we visited New York and booked a Free Tour around the financial district, Battery Park and 11S Memorial through Civitatis. Our guide was Wilson. He was super interactive, dynamic as well as knowledgeable! We really enjoyed the tour and I would recommend same tour and same guide for sure! Thank you very much for the experience and for enriching our trip :)
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ferlyse
Arucas24 contributions
5.0 of 5 bubbles
Jul 2022 • Solo
I always taking walking tours, but this is the first one I’ve ever taken with Sandeman, and it will definitely not be the last! The 2 1/2 hour historical tour covered The Battery and the financial district. Our guide, Will, was absolutely perfect! He had a great mix of historical facts, humorous anecdotes, interesting trivia, architectural notes, and thoughts to ponder. I’m actually thinking of going again tomorrow with my sister. I can’t wait until Sandeman’s Brooklyn tour is up and running!
Written July 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jake Bcn
3 contributions
5.0 of 5 bubbles
Mar 2020 • Friends
We had a great time with the Free Tour going around the Financial District and the WTC. The visit was lead by Wilson who was really passionate about his job and gave excellent advices and tips in NYC. Great guide to know more about the city.
Written March 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helena H
5 contributions
5.0 of 5 bubbles
Aug 2022
FANTASTIC free walking tour. I've traveled to over 70 countries, and done multiple tours, and this is one of the best tours I've ever experienced. Chris had multiple stories to make the history memorable, and brought the city to life. He has passion and love for the city, which was reflected in the tour. He made the information accessible to my 11 year old boy as well. I cannot recommend this tour enough. THANK YOU!
Written August 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Celeanor
Toronto, Canada474 contributions
1.0 of 5 bubbles
Apr 2015 • Family
Unfortunately, can't comment on tour content. Our guide, Nick (who has only lived in NY for 6 months) was so obnoxious that we left. We stuck it out about 20 minutes for the "facebook" photo they insist on taking. He then spent some time babbling about the immigration history complete with galloping type actions etc. His personality could be compared to a giddy 12 year old and we did not want to waste 2+ hours of our time in New York with him. We were still at the "start" point of the tour 20 minutes in and decided to move on. That being said the Spanish guides seemed much more knowledgeable and professional. Had we spoke Spanish we would have jumped to the other tour to give it a try. Having done the Free Tours by Foot earlier on our visit - there is NO comparison. Don't waste your time, much better tours and guides available.
Written April 7, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Yogesh R
Waterloo, Canada2 contributions
1.0 of 5 bubbles
Oct 2015 • Solo
I did 5 to 6 tours with Sandemans in Europe last month and I was mighty impressed with them. So, as soon as I found out that they had tour guides working for them in New York, I was extremely happy. I signed up for the Midtown walking tour in New York which costs about 20 USD. Unfortunately, the guides never showed up. Since it was a short trip and I had done much planning, thanks largely to the faith I had put in them to help me pick the places to visit, it threw me off-guard and resulted in me not making the best use of my time.

This happened in spite of me sending them an email 3 hours prior to the scheduled start time and confirming that the tour would go ahead. I have sent them a few emails since. I haven;t received a reply yet and my money hasn't been refunded either.

The Sandeman guys in New York need to get a grip and make sure they don't tarnish the reputation of a brand that has been synonymous with great walking tours in Europe.
Written October 19, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Yogesh R, Thank you for taking your time to share this regrettable experience with us. While we are truly proud to hear that you recognize our brand from Europe and associate our services with top quality, we are obviously very worried to hear that we have permitted this confusion to take place in New York. We have contacted our local operations team to inquire about further details that might have led to this misunderstanding, though they confirmed all the tours scheduled ran that day. It would appear that you have received incorrect information about the tour. I am sincerely sorry that we have permitted this to happen and will be investigating further to ensure that we eliminate all possibility that guests might receive any wrong tour details in future. As well as retrain our reception and customer service staff to make sure that no refund inquiry ever slips away. Suffice it to say, our tours take place promptly at the scheduled time every day and in the rare event of cancellations, pre-booked customers are notified in advance. This is therefore clearly the result of a rare misunderstanding or error on our website and I am certain that this is no reflection of our typically excellent and reliable city operations. As you might have noticed, we sent you a private message inquiring about further details of your experience and offering you an opportunity to speak to our CEO, Dave O’Kelly, so that he can apologize in person. Though we understand this will not make up for your time loss in New York, we will work hard to compensate this one-off incident to you and hope that it will not prevent you from joining us in your future travels. Kind regards, Karo at SANDEMANs
Written November 9, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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SANDEMANs NEW Europe - New York - All You Need to Know BEFORE You Go (2025)

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