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SANDEMANs NEW Europe - New York

New York City, NY, USA
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About SANDEMANs NEW Europe - New York
The SANDEMANs NEW Europe FREE TOUR you know and love has arrived in New York, offering free walking tours of Manhattan, every day at 11 AM. The Free Tour starts at the Bowling Green subway in front of the Museum of the Native American. If you're walking to us, it's all the way down at the bottom of Broadway close to the very bottom of Manhattan! Midtown tour starts every day at 3 PM in front of the clock in the main concourse of Grand Central Station Terminal facing the Apple Store. We bring the expertise of a European style walking tour together with the outgoing personalities of the handpicked official licensed New York City guides with whom we have partnered, to bring the most popular walking tours in history to the Big Apple. Can´t find us? Look for the red shirts and umbrella!
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Hours Today: 11:00 AM - 2:00 PM
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SANDEMANs NEW Europe - New York
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Jake Bcn wrote a review Mar 2020
2 contributions2 helpful votes
We had a great time with the Free Tour going around the Financial District and the WTC. The visit was lead by Wilson who was really passionate about his job and gave excellent advices and tips in NYC. Great guide to know more about the city.
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Date of experience: March 2020
1 Helpful vote
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Salpeej wrote a review Jan 2020
15 contributions12 helpful votes
Our tour guide was Zed. He did a thorough job of telling us about the main sites around Manhattan. He had a lot of knowledge and you could tell he was a proud New Yorker.
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Date of experience: January 2020
1 Helpful vote
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Laura wrote a review Jan 2020
2 contributions2 helpful votes
This Christmas we visited New York and booked a Free Tour around the financial district, Battery Park and 11S Memorial through Civitatis. Our guide was Wilson. He was super interactive, dynamic as well as knowledgeable! We really enjoyed the tour and I would recommend same tour and same guide for sure! Thank you very much for the experience and for enriching our trip :)
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Date of experience: December 2019
1 Helpful vote
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L carol wrote a review Dec 2019
High Ridge, Missouri1 contribution5 helpful votes
Trip was cancelled by them at the last minute and I cannot get anyone to contact me for a reason or refund. I have contacted my credit card company to dispute the charge. This sucks because I was looking forward to this.
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Date of experience: December 2019
3 Helpful votes
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Response from SNE_Violeta, Guest Relations Manager at SANDEMANs NEW Europe - New York
Responded Jan 16, 2020
Hello LCarol56, Thank you for taking the time to review us on TripAdvisor and for choosing us in New York. We really appreciate your feedback as it helps us to continue making improvements and ensure that tours and experiences promoted by SANDEMANs NEW Europe meet the high standards that travellers expect. We regret that we were not able to offer you the tour you booked in New York. It is indeed uncommon that we cancel a tour due to lack of participants. However, as the guides we work with are freelancers, in some very rare cases, they may decide not to go ahead with the tour if the group is too small. This situation was very unfortunate and I understand that this must have been incredibly upsetting for you and your group, and may well have caused further disruption to your itinerary. Please, do not hesitate to get in touch with me at violeta@neweuropetours.eu if you are still waiting to be reimbursed and I will handle your case personally. We have already shared your feedback with our operations team and hope that we can make it up to you in the future in any of our cities and that we may show you this was an exception to a usually excellent level of service. Kind regards, The SANDEMANs Team
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Maya wrote a review Dec 2019
1 contribution2 helpful votes
We arrived for our tour to find a Spanish tour guide who said the English tour was cancelled “sorry”. No email was received prior to this so we had no awareness than to waste 45 minutes going out of our way to get to their meeting spot. Would have appreciated an email a day before!!
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Date of experience: December 2019
1 Helpful vote
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Response from SNE_Violeta, Guest Relations Manager at SANDEMANs NEW Europe - New York
Responded Jan 16, 2020
Hello Zonatraveler572, Thank you for taking the time to review us on TripAdvisor and for choosing us in New York. We really appreciate your feedback as it helps us to continue making improvements and ensure that tours and experiences promoted by SANDEMANs NEW Europe meet the high standards that travellers expect. We regret that we were not able to offer you the tour you booked in New York. It is indeed uncommon that we cancel a tour due to lack of participants. However, as the guides we work with are freelancers, in some very rare cases, they may decide not to go ahead with the tour if the group is too small. This situation was very unfortunate and I understand that this must have been incredibly upsetting for you and your group, and may well have caused further disruption to your itinerary. Please, do not hesitate to get in touch with me at violeta@neweuropetours.eu if you are still waiting to be reimbursed. We have already shared your feedback with our operations team and hope that we can make it up to you in the future in any of our cities and that we may show you this was an exception to a usually excellent level of service. Kind regards, The SANDEMANs Team
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