ExperienceFirst
City Tours • Cultural Tours • Walking Tours • Sightseeing Tours • Private Tours
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9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Make the most of your visit. ExperienceFirst’s award winning tours create memorable experiences and save time for our guests through optimized itinerary, skip the line tickets and great guides.
New York City, New York

Awards
Travelers' Choice
2022

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Tours and Tickets by ExperienceFirst
Walking Tours
3–5 hours
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 97% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
from
$44.00
per adult
City Tours
2 hours
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 97% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
from
$39.00
per adult
Full-day Tours
6+ hours
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 98% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
from
$129.00
per adult
Monuments and Memorials
4–5 hours
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 97% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
from
$59.00
per adult
Travelers talk about
(2,633 reviews)
(2,247 reviews)
(3,066 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
25,072 reviews
Excellent
23,864
Very good
987
Average
113
Poor
54
Terrible
66

Joanna B
1 contribution
Oct 2022 • Couples
We went on the Ellis Island and Statue of Liberty tour on 31st October 2022. Our tour guide Chris Triebel was absolutely fantastic. We like to go on guided tours for the insight and story telling of the tour guide and Chris did not disappoint. He really conveyed the feeling of what it would have been like to cross the threshold at Ellis Island and was knowledgeable on all aspects of the tour, not to mention was pretty nifty at getting us to the front of those ferry boat lines! We would highly recommend this tour to anyone who's first time it is to New York or that wants to learn a bit about the history of the USA. It was brilliant.
Written October 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

GRANV
Amsterdam, The Netherlands8 contributions
Oct 2022 • Family
If you’re looking for a great tour with a personal touch then this tour is for you. Rob Maass was our tour guide and he was great. Arrived on time with museum tickets. Not a standard scripted tour. Rob was very knowledgable and made sure the tour was suitable for our whole family. Rob was happy to share personal experiences and go off on a tangent with our questions.

9/11 Museum tickets are arranged for you by Exp1 with a timed entrance slot, but you’re entering the museum on your own. When we went about 11.30am it was extremely busy and in some places it was difficult to move due to all the people. Maybe something to consider if your not a fan of crowds.
Written October 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

11Alessandra11
85 contributions
Oct 2022 • Couples
Precise planning and tour guides really fantastic. We went for the bus tour with Jorge who was well prepared and brought us around the authentic New York following a well studied schedule which allowed us to see the most iconic places while listening to him between a stop an another gave us a chance to know more about the history of each area. Super interesting! You also get to the chance to stop in Bushwick for lunch and in another little market for empanadas! We took the High Line tour with Mackie, who, besides the fact he's a real actor and performed a super funny and insightful presentation, he's really prepared about the Meatpacking and High line district. He's also very open to give you advice and answer to all the questions and we really loved the him and the tour!
Written November 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

hongbin
1 contribution
Aug 2022
My family of 4 members reserved Eiffel tower guided tour on 8/12/2022 4:30pm with reference number J4TQPYW4 from the company named “experiencefirst”. When we went to there around 4:30pm we did not see anybody from “experiencefirst” so we waited for more than 1 hour. During waiting time we asked for help from the park service people, they told us this situation happens many times to this company; most of the victims are international students. They help to find a phone number to call this company, but nobody answer the phone. Then we could not wait anymore, just purchased 4 tickets for 61 euro to tour ourselves. That night I got an email from the company, stated that we were not show up, it will charge me for 144 euro. I sent an email back to explain the situation and told them please do not make any mistake charge, no response. on, 8/21/2022, I got a receipt of 144 euro charge to my credit card. So I contact the company through email again, hope it remove this charge, unfortunately it still want to charge me. It provides no services for us, no reason to charge us.
Written October 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Monique L
Thank you for your review. Our Paris Operations team has reviewed your case. Please note that the tour started promptly at 4:30pm, as detailed in all our booking confirmation emails, and all other guests were checked in by that time and the tour operated as scheduled. Due to restrictions at the Eiffel entrance, we cannot wait for latecomers. We also sent you an email to offer you options to reschedule your tour after you missed the check-in but you did not take us up on that option. This is all agreed upon during the booking process and is part of the agreement that you signed when reserving your spot.
Written October 19, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

adel565
9 contributions
Mar 2022
We did the 9/11 Memorial/Ground Zero Tour with Tony. We absolutely loved it! He was really informative and showed us so many great things. It is a short 1.5hrs but really the perfect amount of time. We recommend the museum afterwards (this is optional to purchase with the tour) but make sure you have 2-3hrs for this, it was so great but we ran out of time! They have a free audio tour which you can download on your phone to go with the museum which we highly recommend too!
Written March 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Fran
Singapore, Singapore15 contributions
Nov 2022 • Family
Peter is without doubt the best tour guide we’ve ever had. He is incredibly knowledgeable about the history of the High Line and New York. But what sets him apart from other tour guides is how articulate and well informed he is. He delivers facts and anecdotes effortlessly and in the most engaging, entertaining, and animated way. If you’re going to do a guided tour, which I absolutely recommend, then you have to ask for Peter. And he’s very funny too!
Written November 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JoanMG
Rockville, MD16 contributions
Oct 2022 • Couples
All-Access 9/11 Ground Zero Tour with Jaclyn Montgomery was outstanding. Jaclyn was able to share and explain the events of 9/11. She then told the stories of resilience and rebuilding that gives meaning to this entire complex. Her one hour tour made our experience and appreciation of what we saw both at the memorial and then on our own in the museum far deeper and richer.
Written October 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jerry P
Holt, UK3 contributions
Apr 2022 • Couples
We did the tour of Greenwich village with Steve Krantz. Great tour and a brilliant guide. He gave us some really interesting insights and information as we walked around his home of the past 40+ years as well as sharing some personal insights and experiences along the way. Highly recommend the tour. Many thanks Steve.
Written April 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

TASOULA ANNIE G
7 contributions
Oct 2022 • Solo
The experience was fantastic and Mindy our tour guide was first class and professional. She made the tour very enjoyable and her knowledge was phenomenal. I would recommend this to anyone who can walk the distance as you cover a lot of ground by foot. This tour by far is for those to experience NYC sights intimately taking the guess work out of trying to do it yourself. Mindy’s personality and effervescence in this job by far does your company proud. Enjoyed tour immensely thank you!😁 from down under
Written October 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Linda P
3 contributions
Oct 2022
Jaclyn provided a thoughtful and passionate Ground Zero tour that was absolutely amazing! She is a gifted storyteller, and we were blessed to have had the good fortune to be assigned to her group. The love and pride she has for NYC and our country came shining through every eloquent word she spoke. The time we spent on this tour was the highlight of our entire NYC trip!
Written October 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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ExperienceFirst (New York City) - All You Need to Know BEFORE You Go