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TopView Sightseeing

Closed Now: 8:00 AM - 7:00 PM
Open today: 8:00 AM - 7:00 PM
Book In Advance
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Traveler Overview
  • Excellent41%
  • Very good13%
  • Average8%
  • Poor7%
  • Terrible31%
1 week ago
“Good and Bad”
1 week ago
“Mixed emotions....”
About
Every year we give over half a million customers the best double-decker bus tour available in NYC! With the option to hop-on and hop-off at any of our many stops, feel free to leave the bus and experience the real streets and landmarks of the city...more
Closed Now
Hours Today: 8:00 AM - 7:00 PM
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Suggested duration: 2-3 hours
Contact
New York City, NY 10017-6901
Website
+1 212-664-0300
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Ways to Experience TopView Sightseeing
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Reviews (3,438)
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1 - 10 of 3,192 reviews
Reviewed 3 days ago via mobile

Used this to see new york for 2 days done 4 tours and every one was fantastic the staff were very informative and pleasant would recommend this to anyone who wants to see new york

Date of experience: February 2019
Thank dewar211
TopViewSightseeing, Guest Relations Manager at TopView Sightseeing, responded to this reviewResponded 3 days ago

Dear guest, Thank you very much for your honest and positive review of our service and staff. It was a pleasure having you on TopView's Sightseeing Tours and we hope to serve you again in the future!

Reviewed 3 days ago

i recommend ridding this amazing bus. you will get an amazing experience. there will be wonderful sights to see.

Date of experience: February 2019
Thank frostedflakes19
TopViewSightseeing, Guest Relations Manager at TopView Sightseeing, responded to this reviewResponded 3 days ago

Dear guest, Thank you very much for your review of our service. It was a pleasure having you on TopView's Sightseeing Tours and we hope to serve you again in the future!

Reviewed 3 days ago

Wherever we go in the world we always try to get a bus tour in, mainly not to miss any major sights. I'd been to NYC a few times but the wife hadnt so this wasn't going to be too different. I got offer uptown/downtown...More

Date of experience: February 2019
Thank G5593RTcb
TopViewSightseeing, Guest Relations Manager at TopView Sightseeing, responded to this reviewResponded 3 days ago

Dear guest, Thank you for the feedback on your touring experience. Your input will help improve our customer service and we appreciate it very much. Please contact us at support@topviewnyc.com so we can discuss your situation further.

Reviewed 4 days ago via mobile

We were approached by a sales representative in Times Square called Ruth who basically begged us to buy a ticket for a bus tour. After what initially was an extortionate price we managed to negotiate what we thought was a more realistic price for 4...More

Date of experience: February 2019
Thank Benbing1991
TopViewSightseeing, Guest Relations Manager at TopView Sightseeing, responded to this reviewResponded 3 days ago

Dear Benjamin, Thank you for bringing these issues to our attention. TopView Sightseeing understands your frustration and wants to learn more about the staff members involved in this experience. Please contact us at support@topviewnyc.com with more details on your purchase so we can rectify the...More

Reviewed 4 days ago

The hop on hop off is good only 8AM-5PM and only at certain pick-up and drop off points. DO NOT BELEIVE ONE IF THEY SAY YOU CAN USE IN PLACE OF TAXI OR UBER!!! The tours are a good buy if you are looking to...More

Date of experience: January 2019
Thank Tour212570
TopViewSightseeing, Guest Relations Manager at TopView Sightseeing, responded to this reviewResponded 3 days ago

Dear guest, We are sorry to hear your experience was not as expected and would like to look into the details described further in order to improve our service. Please contact us at support@topviewnyc.com with more information about your purchase so we can rectify the...More

Reviewed 1 week ago

Purchased the Uptown (Bronx) hop on hop off loop and the continuous (no stops) Brooklyn night tour. Both tours were very interesting although time consuming with all the stopping to allow people on and off. Busses could have been much cleaner. The staff I interacted...More

Date of experience: September 2018
Thank AmyLynn1980
TopViewSightseeing, Guest Relations Manager at TopView Sightseeing, responded to this reviewResponded 3 days ago

Dear Amy, Thank you for the feedback on your touring experience and staff members. Your input will help improve our customer service and we appreciate it very much. We hope to serve you again on future visits to New York City.

Reviewed 1 week ago via mobile

I purchased a 48 hour pass which included the cruise in the ticket. It was significantly cheaper than the other bus tour companies offering the same service. Overall, the bus routes are good and stop off at all the main attractions. Their is a informative...More

Date of experience: February 2019
Thank charlottekaradag
TopViewSightseeing, Guest Relations Manager at TopView Sightseeing, responded to this reviewResponded 1 week ago

Dear Charlotte, Thank you for the feedback on your touring experience. Your input will help improve our customer service and we appreciate it very much. We hope to serve you again on future visits to New York City.

Reviewed 1 week ago

Frequent buses, friendly staff. The explanations were clear and informative. The routes were choosen wisely Buses were clean. Second floor was half covered and offered an opportunity for a better view.

Date of experience: February 2019
Thank ramii524
TopViewSightseeing, Guest Relations Manager at TopView Sightseeing, responded to this reviewResponded 1 week ago

Dear Rami, Thank you very much for your great review of our service and staff. It was a pleasure having you on TopView's Sightseeing Tours and we hope to serve you again in the future!

Reviewed 1 week ago via mobile

My sister and I took this tour after being offered it by a lovely guy called Rich. I would really recommend it as it is a great way to see lots of places easily. Buses were quite regular which was great as it was very...More

Date of experience: January 2019
Thank karenfanti
TopViewSightseeing, Guest Relations Manager at TopView Sightseeing, responded to this reviewResponded 1 week ago

Dear Karen, Thank you very much for your lovely review of our service. We are very grateful for this feedback. It was a pleasure having you on TopView's Sightseeing Tours and we hope to serve you again in the future!

Reviewed 2 weeks ago

We bought tickets for a 24 hour pass, whatever you do don't buy tickets with this company. The condition of the buses are very poor, which was made worse on the day we used them because it was raining. They advertise as weatherproof/sightproof covering on...More

Date of experience: January 2019
Thank kerry h
TopViewSightseeing, Guest Relations Manager at TopView Sightseeing, responded to this reviewResponded 2 weeks ago

Dear Kerry, We are sorry to hear your experience was not as expected and would like to look into the details described further in order to improve our service. Please contact us at support@topviewnyc.com with more information about your purchase so we can rectify the...More

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Questions & Answers
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ThanathonT3
July 11, 2017|
AnswerShow all 3 answers
Response from Jeffyoungs | Reviewed this property |
VERY POOR SERVICE! I will never ever use them again. I made the mistake thinking they were Gray Line when I purchased my tickets ... LOOK OUT they dress like Gray Line BUT THEY ARE NOT! AVOID!
0
Votes
ThanathonT3
July 11, 2017|
AnswerShow all 4 answers
Response from lec3734 | Reviewed this property |
I loved my tour and loved being able to hop on and off the bus! The first round, we went all the way from start to finish, and then chose where we wanted to get off and back on. The crew were nice and on one of the stints... More
0
Votes
kiplinz1977
April 26, 2017|
Answer
Response from leevyne | Reviewed this property |
There IS no question. Comments are apt. I SO love NY; sorry for your experience.
0
Votes