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Review Highlights
Great DUMBO tour, all the best spots!

We took a Best food Tour on the best day. We started out with a great bagel shop and got to eat in... read more

Reviewed 2 weeks ago
Jean D
Mount Kisco, New York
Fraudulent company and worst customer service!!!

Fraudulent company and worst customer service!!! Do not purchase tours from this company if you... read more

Reviewed 5 weeks ago
Crystal G
Read all 740 reviews
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If you're looking for things to do and places to go in New York, you've come to the right place! Best Tours is the world's best tour company, offering the best tours on and off the beaten track! Our world famous sightseeing tours, walking tours, food tours, and private vehicle tours show you a city through it's culture and food, engage you through it's history, and entertain you with it's wonder!
  • Excellent59%
  • Very good18%
  • Average6%
  • Poor5%
  • Terrible12%
Travelers talk about
“cupcake tour” (177 reviews)
“cupcakes” (195 reviews)
“food tour” (73 reviews)
New York City, NY
West Village
+1 844-245-8874

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Reviews (740)
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1 - 10 of 735 reviews

Reviewed 2 weeks ago

We took a Best food Tour on the best day. We started out with a great bagel shop and got to eat in a beautiful tucked away spot. Then on to the famous sites of pizza and ice cream and to top it off, the...More

Thank Jean D
Reviewed 5 weeks ago

Fraudulent company and worst customer service!!! Do not purchase tours from this company if you don't want to waist your time and money!!! I purchased Italian food tour of new york operated by best tours, the tour was cancelled twice at the last minute either...More

Thank Crystal G
Reviewed August 6, 2017

We did a food tour of Little Italy with Best Tours. Jenny our guide was energetic and fun. She was very accommodating to a mixed crew of ages and agility. We had our family of 4 (teen boy and teen girl) and everyone enjoyed the...More

Thank NoTimeToPanic
Reviewed August 3, 2017 via mobile

We met Marcie at Chelsea Market for a chocolate tasting tour. With six stops there was more than enough to fill all of us up. From small nibbles to large cupcakes to scrumptious cookies and back to more modest tasting nibbles. The final stop was...More

Thank DRB380
Reviewed August 3, 2017 via mobile

Save your time and money and choose another tour company. Best tours has absolutely terrible customer service. I booked an Italian food tour in San Diego. I called the night before to confirm some details and I was told that the tour had been permanently...More

Thank Anne M
Reviewed July 6, 2017

I took my 6-year-old daughter on the NYC cupcake walking tour. We loved it! We went to 5 bakeries, and sampled a treat at each. Our tour guide was knowledgeable and engaging. We would definitely book through Best Tours again if we are ever in...More

Thank jameskuttenberg
Reviewed June 18, 2017

I love to take my daughter on these walking tours- we have done the one in Little Italy and Central Park- and this time we did the Great Food Tour starting in the Village. Jenny was great and we had a fabulous time.. will definitely...More

Thank Kathryn B
Reviewed June 12, 2017

This is the most unprofessional company I have ever dealt with. We booked tickets for the Dumbo food tour this past weekend and the tour guide never showed up. We were texting with customer service who kept insisting the guide was waiting for us and...More

Thank Melissa P
Reviewed May 29, 2017

Delicious, entertaining, educational, fun, well prepped, and definitely worth every penny. -Stopped at 6 spots and had different kinds of chocolate candies and confections with a new experience in each location. Places were a mix of famous, hidden, international, hand-made, humble, and chic. Everything offered...More

Thank SpinyNrmn7
Reviewed May 14, 2017

Whoever designed the website should refund the fee and then be shot. Without exaggeration, it took nearly an hour, with the help of their online chat people, to finally get through it and that's only because I eventually (at their request) gave them my login...More

Thank NYCsheila10023
West Village
Stretching from Sixth Avenue to the Hudson River, the
West Village is one of the city’s most coveted
addresses. Full of trendy shops, historic taverns, and
cozy restaurants set amid 19th century architecture,
this neighborhood has a unique old-world feel. You
won’t find a more picturesque location in Manhattan.
Without the traditional city grid layout, it’s easy to
get lost here, but that’s part of the fun as you
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Ask a question
Questions & Answers
December 9, 2015|
AnswerShow all 5 answers
Response from Wanda C | Reviewed this property |
I never had to call them. I've done 2 tours with them and they were great.
Rebecca F
February 4, 2015|
AnswerShow all 4 answers
Response from marie s | Reviewed this property |
If you really want to try the tour I would look for a groupon. It is absolutely not worth $50pp.