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Best Tours

Certificate of Excellence
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Address: New York City, NY
Phone Number: 1-844-245-8874
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If you're looking for things to do and places to go in New York, you've...

If you're looking for things to do and places to go in New York, you've come to the right place! Best Tours is the world's best tour company, offering the best tours on and off the beaten track! Our world famous sightseeing tours, walking tours, food tours, and private vehicle tours show you a city through it's culture and food, engage you through it's history, and entertain you with it's wonder!

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TripAdvisor Reviewer Highlights

Read all 624 reviews
Visitor rating
  • 378
  • 123
    Very good
  • 40
  • 27
  • 56

My daughter and I took this tour while in NYC for a weekend girls' trip. We were a bit disappointed. First off, the tour group's website lists that there are 6 stops on the... read more

3 of 5 starsReviewed yesterday
Marti L

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624 Reviews from our TripAdvisor Community

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2 reviews
3 of 5 stars Reviewed yesterday NEW

My daughter and I took this tour while in NYC for a weekend girls' trip. We were a bit disappointed. First off, the tour group's website lists that there are 6 stops on the trip, but there were only 5. Since this was a cupcake tour, I thought it was safe to assume they would all be cupcake bakeries, but... More 

Thank Marti L
New York City, New York
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

We booked a cupcake tour for 2 adults and 2 children on 12/26/15. Our tour guide did not show up. I have sent at least 6 emails, spent combined hours on several live chats and 6 weeks later still have not received a refund. Each and every time, I explain there was no voucher or third party involved and that... More 

Thank 202td15
Rincon, Puerto Rico
Level Contributor
5 reviews
3 attraction reviews
5 of 5 stars Reviewed 1 week ago via mobile

I absolutely enjoyed this treat in walking Nyc historic district and learning about the food, architecture and the hickory that has made the city. We am taking lots of chocolate back home to share and can't wait to return, hopefully when it is warmer.

Thank Patriamassage
1 review
1 of 5 stars Reviewed 2 weeks ago

DO NOT BOOK this tour! We had a confirmation Order number: 100039128 | Ordered on: 8/29/2015 1:05 PM and they never showed in fact 11 other people left standing at Meeting location The Wrigley Building, 400 N Michigan Avenue, Chicago 60611 Forget about support they will not acknowledge any emails. SCAM!

Thank Eddie C
New York City, New York
1 review
1 of 5 stars Reviewed 2 weeks ago

This company is a fraud. We waited (with 7 others who signed up) for a guide who never showed up on a cold sub-freezing day. (Jewish Food Tour of NY) All our attempts to reach the company failed, including 3 emails that were never answered. There is no phone number to call and online chat is always "off-line". I received... More 

Thank WhiteSmudge
new jersey
1 review
1 of 5 stars Reviewed 2 weeks ago

It is impossible to get a refund from this company. The guide did not show up for our tour. Having spent $200 for my family of four plus additional $$ to provide alternative entertainment once the tour was cancelled I wanted to get a refund. Phone calls go in circles with no way to get to a person. They say... More 

Thank drjourn
Montclair, New Jersey
1 review
1 of 5 stars Reviewed 3 weeks ago

We booked the Jewish Food Tour well in advance and we waited in the cold with others who had signed up, but the guide never showed up. Despite taking contact information there was no attempt to let us know that the tour was cancelled and they were not reachable by phone or email. Attempts at refunds and reimbursements go unanswered.... More 

Thank Salllie S
Norwich, Connecticut
Level Contributor
27 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I wish I had seen these reviews before we booked a tour for 1/2/16. We received an email and text the night before telling us the tour was being canceled. Since then I have sent at least a dozen emails requesting a refund for our three tickets ($105). I only got a response after threatening to leave a negative review... More 

Thank sdcamassar
Merrick, New York
1 review
1 of 5 stars Reviewed 4 weeks ago

I booked two tickets to go on the Brooklyn Chocolate Tour with a friend this past weekend. We were there with plenty of time beforehand and proceeded to wait for over an hour in the meeting location without ever having someone show up. I received a confirmation email two days prior to the event, telling me the exact details. We... More 

Thank elisemeade
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I never wrote bad reviews online but feel the need to warn fellow Tourists. Signed up for the Brooklyn Food tour. They cancelled our first event due to low numbers. Rescheduling was a hassle because their online customer service (only option) is spotty at best. Then showed up for new date and the guide failed to attend. When contacting customer... More 

Thank Adria I

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in West Village

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West Village
Stretching from Sixth Avenue to the Hudson River, the West Village is one of the city’s most coveted addresses. Full of trendy shops, historic taverns, and cozy restaurants set amid 19th century architecture, this neighborhood has a unique old-world feel. You won’t find a more picturesque location in Manhattan. Without the traditional city grid layout, it’s easy to get lost here, but that’s part of the fun as you stroll down elegant narrow streets with beautiful brownstones. When you need a break, you can always stop in at one of the many quaint eateries or cafes to soak in the atmosphere, or head to the western edge of the neighborhood to enjoy magnificent waterfront views while taking a leisurely walk in Hudson River Park.
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