Custom & Private New York Tours Inc

Custom & Private New York Tours Inc

Custom & Private New York Tours Inc
5
7:00 AM - 9:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
7:00 AM - 9:00 PM
Sunday
7:00 AM - 9:00 PM
About
Providing memorable, engaging, fun and informative tour experiences in New York City is our passion. By targeting our guest's interests, preferences and whims by collaborating with them enables us to create perfect tour itineraries. Every tour focuses on our guest's specific desires ensuring that everyone will enjoy experiences on the highest level of satisfaction due to our fastidious attention to detail. An experienced, enthusiastic and informative licensed New York City guide will meet you and yours at the time and place you wish together with a chauffeured luxury vehicle, sized to accommodate your group. You will be captured by an entertaining presentation of "the story" at each site as well as sites along the way in the most entertaining and amusing way. We stimulate conversation and questions providing informative answers within a social and cordial atmosphere. Whether you are planning a first visit with friends and family, an anniversary celebration, a corporate event, a college candidate's orientation or any special occasion, even a marriage proposal, we create the perfect experience delivering outcomes beyond your expectations. Accommodating those with special needs such as walking challenges is never a problem for us navigating to minimizing walking. Our staff of licensed New York City guides speak over fourteen languages enabling us to embrace a global audience and fill the needs of those who prefer tours conducted in their native language. Let's plan your tour built around you topical (architecture, history, famous people, neighborhoods, etc.) interests as well as your site requests. We ensure that your time with Custom & Private will enable you to take home a piece of The Big Apple in your head and heart as well. Thank you!
New York City, New York

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Travelers talk about
(54 reviews)
(41 reviews)
(24 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles589 reviews
Excellent
580
Very good
5
Average
0
Poor
2
Terrible
2

Heather H
1 contribution
5.0 of 5 bubbles
Dec 2019
Cliff absolutely know N.Y. He has such a nice way of presenting all the information he knows. He can take you off the beaten path. He is flexible, patient and fun!!!! All his recommendations were perfect. We were a party of 12 and all ages from 8 to 80. It was our best day in NY!!!!!

Heather Hazel
Boston
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I couldn't have said it better :) Thanks! Cliff
Written January 7, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Susan S
Seattle, WA2 contributions
5.0 of 5 bubbles
May 2015 • Family
I brought my 82 year old parents to NYC to visit my 25 year old son; they hadn't been to New York in over 40 years. Cliff's tour was fun and fabulous...even the 25 year old loved it! Cliff's tour took into consideration my father's reluctance to get out at all the sites and he picked 5 that were absolutely perfect for us to view on foot. Our driver, Robert, somehow was able to drop us off and pick us up within steps of what we viewed. My parents are still talking about the memorable day....thank you Cliff!
Written June 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your review, much appreciated! Although your dad had mobility challenges I organized your tour to set an absolute minimum upon his capabilities and also provide the best opportunities for him to experience and visit all the sites that we had discussed. "Fun & Fabulous" a great way to describe the time we all spent together."My name is Cliff Strome and I approve this message!" All the best, Cliff
Written June 28, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephanie H
Washington DC, DC1 contribution
5.0 of 5 bubbles
Mar 2012
I am from New York and so very familiar with the city as is my husband who is from New Jersey. Our son (age 14) had been to the city a few times as a toddler when my family still lived in the city, but my daughters (twins-age 11) had never been. We wanted to do a tour so that we could give them an overview of the city and make sure we hit all of the "musts" in New York. I knew from my first phone conversation with Cliff that he was my guy! Five minutes into the conversation he rattled off a perfect day for us and them and did not disappoint. We spent about five hours together and hit everything we wanted. We even went places my husband and I had never been and we all learned so much from Cliff. (At every stop, I could see others listening in to what he was telling us :) He was a blast to spend the day with and having the driver and car was awesome and definitely the way to go. The day flew by! After our first day in the city (where we only walked around for a few hours), my kids were exhausted-not so after our day with Cliff. They were in a great mood and were still ready to go after we left him. As we walked back to the apartment at the end of the night, my son announced he had seen everything he wanted to see in New York and it was only the first full day of our five day trip! Good thing Cliff left us with a list of things to do, places to go, things to see, as well as ideas for a walking tour of Central Park, a list of restaurants and a few awesome gifts! I would absolutely recommend Cliff without hesitation.
Written March 28, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
That's what I like! Honest referrals that provide tripadvisor readers an assessment of their experiences! Thank you for taking the time to enable tripadvisor readers to make the right choice. For those who want the best private tour experience your referral will help steer them in the right direction. Best regards, Cliff
Written March 30, 2012
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jaolzo
Sydney, Australia23 contributions
2.0 of 5 bubbles
Mar 2012
I talked my husband into this very expensive tour based on the previous reviews. We were promised a lot of sites in 4 hours - Statue of Liberty, Top of the rock, Times square, grand central station, 9/11memorial, old fashion candy store,The flatiron building. I thought it was optimistic but thought what a great way to see the major sites in a short period of time. However we got to see the Flatiron, the 9/11 memorial and the statue of liberty which was via water taxi. This (statue of Liberty) was great but basically we paid for the tour guide ticket and then listened to the water taxi tour for the hour (ie. we could have done this by ourselves). We got to the water taxi and the tickets we sold out so had to rush through 9/11 in order to get back down to the next water taxi. We decided to cut the tour short but it still cost us in total $710 for what we could have done in a taxi for less then $100. Now Cliff was a nice guy - and he was knowledgable. He did try with the kids too who were pretty jetlagged. But we have travelled pretty extensively over the world and have had many tours and this one by far was the most expensive for what we received. Sorry but I just dont see the value. Maybe we were the wrong audience.
Written March 25, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This client knew the price and agreed to it. There were no surprises. Sites we discussed are never promised or guaranteed, we make a best effort to see all we can. She suddenly wanted to end the tour in 3.25 hours, not the five hour tour that she requested when she booked the tour. Her assertion that we "rushed" in untruthful and misleading. It suggested that we put them in harms way. Not true. Tripadvisor referrals that are veracious are helpful for those who wish to make the right choice. With 51 five start referrals and 1 four star referral, I leave it up to tripadvisor members to decide whether this referral is more about our service or the client. Despite her two star referral I wish her and her family safe and pleasant journeys.
Written May 20, 2012
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

NewY0rkBabe
London, UK1 contribution
5.0 of 5 bubbles
Feb 2012 • Friends
I came across Cliff's website while surfing on the internet and trying to find the best New York tour guide. I flicked through the ‘Custom and Private New York Tours’ website, read some reviews and decided to call Cliff to find out more about his tours. After only a few minutes of talking to him I knew he was the man for the job!
The tour was purely amazing! It was my friend’s B’day therefore we focused on his interests, character and the fact we wanted to see as much as possible. It was our first visit in New York and I wanted it to be amazing (I need to admit I’m freakishly organised and everything needs to be more than perfect – Cliff definitely stood up to my expectations!)

He picked us up in a SUV with a chauffeur (highly recommended) from a designated location, he wished my friend a Happy Birthday and gave him a lovely gift, which was a really nice touch, and from the first minute he started telling us an amazing stories and the history of New York. The best part was that the facts were interesting, fascinating and different from the standard information you read in your tour books. We saw New York from a completely different perspective, from the perspective of the proper New Yorker! His knowledge of the streets, buildings, historical places, neighbourhoods and culture is just unbelievable. We visited the Flatiron Building, the Highline, Meatpacking District, the Dakota, Harlem, Grant's Tomb, the West Village, DUMBO, Brooklyn, Financial District, Little Italy, Columbia University, Central Park and plenty of other places. Our tour lasted for four hours and every minute of it was filled with funny and exciting insights, astonishing stories and breathtaking views of the city.

We need to admit that thanks to Cliff we fell in love with New York, he showed us the city through his eyes – the eyes of a true New Yorker! There is no other website/tour/especially tour guide who we would recommend! Absolutely amazing!
Thank you Cliff, Magdalena & Max
Written March 11, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marnie M
Tucson, Arizona, United States9 contributions
5.0 of 5 bubbles
Feb 2012 • Friends
This was my first trip to NYC and the trip was definately enhanced by my experience with Cliff at Custom and Private tours. Cliff is warm, friendly and VERY funny. It is easy to see he is a proud New Yorker with an outstanding amount of knowledge about this beautiful city. The wealth of information regarding the history of Central Park, Harlem and the Ground Zero site really made me have such a better understanding of this great city. Although there was a structure to our tour Cliff also "rolled with the flow" letting impromptu events happen as they may, including a mini piano concert in Harlem! I would highly recommend Cliff for a New York tour if this is you 1st or 100th visit to New York.
Written February 15, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bill M
La Plata, MD2 contributions
5.0 of 5 bubbles
May 2015 • Couples
My 80ish mother starting putting her bucket list together and New York City was at the top since she had never been. We were going to be in the city for Memorial Day so I wanted to put together a private tour for the 6 of us and after a little net research I found Cliff. There are not enough words to describe how memorable, entertaining and informative his tour was and the list of sites we saw in 6 hours was impressive by any standard. From Times Square to SoHo to Brooklyn and the 911 Memorial (and everything in between), this trip exceeded my expectations in every way. If you are thinking of doing private tour of NYC, stop looking, you've found the right guy. Cliffs knowledge and ability to wrap all of the info into an entertaining experience is second to none. On a quirky note, the man knows where every restroom is in the city and when you are traveling with a few people that need to make "stops" from time to time, that's necessary and handy information. I decided to book with Cliff after reading the reviews but was still a little skeptical about what the real deal would be like. He is the real deal, all of the rave reviews are not exaggeration and I would highly recommend him and when we return to the city and need another tour I'll be booking with him again.
Written May 27, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HI Bill, Honoring your mother was a joy, she had wished for this trip a long time and finally together we "pulled it off" flawlessly. Although in her early eighties she was like an eight year old taking in all the sites with the wonder of a school girl. That fueled us all as I noticed many of your family members, you included, we gazing at her and not the sites. And that's okay! What a wonderful tribute to a special lady. So glad that you choose me to provide such a special and most memorable event for her and your entire family. All the best,! Cliff
Written May 30, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brandon C
Auburndale, Florida, United States1 contribution
5.0 of 5 bubbles
Dec 2014 • Family
This tour was by far the best tour possible that our family could do in New York City. In one day, our tour guide Cliff packed the most memorable sites in one tour. Right off the bat, Cliff already felt like a part of the family, I even called him Uncle Cliff. Not only was he knowledgeable about every site, he also showed great passion for what he was speaking about. Cliff shared stories and personal experiences that made NYC feel like home. A "TRUE" New Yorker, with the accent and all made the tour even better! Some of the sites we saw included Top of the Rock (Observation Deck at Rockefeller Center), a boat tour on the Hudson River which took us right in front of the Statue of Liberty and a beautiful view of the city skyline, Across the Brooklyn Bridge to eat Brooklyn's finest pizza, and The 9/11 Memorial and Museum. We even took our one year old daughter with us, and Cliff made sure she got to ride Jane's Carousel. If you're looking for something to do in the big city, this is definitely a MUST DO! You will get to take some of the best pictures along the way, because Cliff knows the best shots to take in the city so you can always have those memories forever. AWESOME job Cliff, Thank you for an amazing time! Custom & Private New York Tours is the BEST of the BEST!
Written January 22, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey Brandon, Yeah! We did it all and you've got the photos to prove it :). Such a wonderful day as everything fell into place and couldn't have been better. Your review is five start too in my opinion and I'm delighted that guests such as you help keep us busy. Can't wait to send some time together again. All the best to everyone!!!! Clif
Written January 31, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bob F
Tulsa, Oklahoma, United States1 contribution
5.0 of 5 bubbles
Oct 2014 • Couples
Cliff gave our company team a full day tour through several sights in NY in late October, 2014. His long time life in NY and great interpersonal and communication skills and knowledge made for an amazing day. Karen & I and other will always be thankful for our day w/ Cliff in NY. Thanks Cliff,
Bob & Karen Fouch from Tulsa, OK... Alliance Resource Partners 15 yr celebration in the big apple.
Written January 8, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Bob & Karen, So delighted that you've taken the time to express your thoughts for the TripAdvisor community! That's what makes it all work for everyone. It was lots of fun getting to take you to places that you've dreamed of for such a long time. Now it's time to start planning your next trip :) Enjoy all your travels and be safe. Best regards, Cliff
Written January 31, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MGlufc
Leeds, UK34 contributions
5.0 of 5 bubbles
Jan 2015 • Friends
The best day we've ever had in New York!
We've been to NYC a few times now (English tourists) & seen all the usual tourist stuff under our own steam - we wanted to visit areas your average tourist wouldn't normally visit with someone who knew the city inside out & after some research & direct contact with Cliff - we agreed a bespoke itinerary for a 5 hour tour.
It was without doubt the most informative, funny & enjoyable day we've ever had in New York.
Firstly it's not cheap - if you are looking after your money this is not for you - get the open topped buses.
If you want a brilliant day out then look no further.
Cliff - the owner & our guide for the day is a native New Yorker with 70 years experience - he was engaging, informative & a real good laugh - nothing was too much trouble.
We went all over the City - Harlem, Brooklyn, Central Park, Highline, Little Italy, Upper West Side etc etc - the real history of the city was fascinating
To make the day even more memorable Cliff gave us some framed photos of Central Park & his book on the funny side of New York - a very nice gesture.
The best day ever!
Written January 8, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey! I knew you'd come through, thanks very much for your splendid review. Your group of friends and associates fueled my energy and enthusiasm and we accomplished so much and spend a wonderful day together. I don't get the bit about me having over 70 years experience though :( I've give a bit more years to get to that point and then some. Send my best to all my new friends in Leeds and keep well! Best to all, Cliff
Written January 31, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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