Madame Tussauds New York

Madame Tussauds New York, New York City: Hours, Address, Madame Tussauds New York Reviews: 4/5

Madame Tussauds New York
4
11:00 AM - 5:00 PM
Wednesday
11:00 AM - 5:00 PM
Thursday
11:00 AM - 5:00 PM
Friday
11:00 AM - 5:00 PM
Saturday
11:00 AM - 5:00 PM
Sunday
11:00 AM - 5:00 PM
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About
Madame Tussauds New York in the heart of Times Square is the only place with no ropes or barriers holding you back from living your best life with your favorite stars. Voted as one of New York’s most unique attractions, Madame Tussauds invites you to experience famous moments with the world’s most iconic musicians, A-list stars, sports legends, world leaders and more. With over 85,000 square feet of interactive entertainment, including our Mission: Undead, NYE in NYC, Marvel Super Heroes 4D Experience, the world famous attraction is bigger and better than ever. Don’t forget to come play your part at this summer’s all-new experience Madame Tussauds New York Presents Broadway! The immersive experience that catapults you into the magic of Broadway like never before in an interactive journey behind the scenes of iconic Broadway Shows! Come check out Madame Tussauds New York, the ultimate New York experience!
Suggested duration
1-2 hours
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Admission tickets
from $40.29
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
8,078 reviews
Excellent
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Very good
2,848
Average
1,495
Poor
461
Terrible
197

Kamroid
Greater Manchester, UK102 contributions
Jan 2020 • Couples
I've been to a few Madam Tussauda and this was by far the biggest and best one I've ever been to.

There was also chances to buy access to a 10 minute 4D Marvel Avengers film for $6 and $8 to play an interactive 7D game which was a zombie type game.

The staff were lovely and there's a bar in there with offers on drinks and cocktails in a night club with wax celebs scattered around which was a mint touch.

It's located in time square, easy to find and free to enter with the New York Pass with no reservation required you just turn up.

Enjoy!
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

San
United Kingdom383 contributions
Dec 2019 • Couples
We came here in an evening as only a ten minute walk from our hotel. When we got in we wasn’t sure how to go past the first part of all the wax works then we were taken up in a lift and hope you like heights as your taken up looking down to the lights of the street below you and some people couldn’t look down.

It was lots of fun we really enjoyed it and got the sight saver pass to save some money. The only thing I’d say is to have easier signs to know which way to follow the museum as on the second stage we were waiting at another lift then noticed you walk down around the corner so not easy when you aren’t familiar with somewhere.

We brought some New York hoodies from the shop as on special offer for 10 dollars each so a lot cheaper than the shops abc worth a look.

Visiting here broke up the evening and glad we visited and the closest I will come to afternoon tea with our lovely queen and meeting the lovely duke and duchess of Cambridge lol
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andrea
Atlanta, GA38 contributions
Oct 2019
My family and I visited in October of 2019 and had a fun time. It was a very family orientated environment and we definitely felt like we were hanging out with the Stars. The tour started with a Red Carpet party having a live DJ, a full bar and RuPaul as our hostess of ceremonies.

We enjoyed each room/section because it had a different theme. As a family, we love history so the information that accompanied many of the wax statues was just as cool as the statues themselves.

Not only is it fun just to see the cool art, it was a great family and photo experience. When you think of NYC, you think expensive but the cost of the museum was resonable and worth the adventure!
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Matt E
1 contribution
Aug 2021 • Family
This place sucks they will not let you in unless you show proof of being vaccinated. They have nothing posted that you need this to get in and want you to purchase your tickets online and then give you a hard time refunding your money. When they did finally refund my money there was an employee inside that wasn't wearing a mask so I questioned it they told me she is vaccinated I ask them to show me proof they refused to and said they don't have to do that but paying customers must. I researched the cdc rules and it states that if you are from out of state you don't have to show proof since it's only mandatory for New York city. They never even asked or wanted to see proof I was from out of state. My kids and I had masks on and we could keep the 6 foot distance rule away from everyone but they refused to listen. If you showed proof of vaccine you didn't have to wear a mask. Come on people this makes no sense.
Written August 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi matteO9107NT, We're sorry to read your review. At Madame Tussauds New York, we follow the New York City rules, that currently state all our guests need to show proof of vaccination to visit us. All our employees have been vaccinated, per New York City rules as well. The use of mask is recommended but not mandatory. We hope you find the time to come visit us and enjoy the great experience we offer! Best, Madame Tussauds New York
Written August 27, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Julie T
6 contributions
Mar 2022
In 1993, I went to Madame Tussauds in London and remembered it fondly after all these years. I took my 11 year old niece to the New York location over spring break. It was just as fun as I remembered! There are 9 floors of displays! There is bound to be a character or two for everyone to love. The staff was great and interactive. I purchased tickets in advance. I got the big package with tickets for a wax hand and the 4D movie. We both had a great time and I felt the price was well worth it. We spent just shy of 3 hours there. The muesum did not feel overly crowded. The admission is staggered to give some space for everyone. At the end, the staff let us know that the displays are updated every 3 months so if we return in the future, there will be more to see!
Written March 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wow, love your review Julie T , thank you ! We're the World's Greatest Wax Museum for a reason, right? :) Looking forward to see you again soon! Best, Madame Tussauds New York
Written March 28, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Emely_Explores
Miami, FL118 contributions
Nov 2019 • Couples
This wax museum was very fun and interactive with the figures. They are super realistic to the actual Stars from all over the world. They play music and make you dance and have a great time. They have drinks and food throughout the entire experiance as well. We we’re there for about an hour and half taking a bunch of pictures and having a good time.

P.S- This is included with the NewYorkPass and other attractions saved us lots of money and time too. Right now during COVID I do not know if there open.
Written September 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Emely_RTravels and thanks for your lovely review, you made our day! We are back open so feel free to stop by and enjoy the experience once more :) best, Madame Tussauds New York
Written September 23, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lester Ojeda
San Juan, Puerto Rico481 contributions
Feb 2020 • Couples
You may have been to other wax museums, but Madame Tussaud’s in New York has a special feel to it. The museum exhibit changes every 6 months at least, so it may be worthwhile to visit if you’ve not been there in a while. The museum itself is three stories worth of exhibits from pop culture to historical figures, from ghostbusters and the walking dead to Castro and Queen Elizabeth. Definitely fun if you enjoy taking silly pictures, even funner in groups.
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Herb G
Mechanicsville, Maryland, United States84 contributions
Feb 2020 • Family
My grand daughter wanted to visit the wax museum and quite honestly I was not too thrilled but I must say I enjoyed myself. This Madame Tussauds is multiple levels and filled with figures of all sorts and even a few odd ones. They do have a bar on one of the levels if you want to get alcoholic and non all drinks. They have a mirror maze as part of the walk thru and we enjoyed the zombie 3D shooting game. I know this seems weird on one hand to part of this tour but it was good fun for sure!! You can take photos and they will also take some photos along the way. It was a good hour and half of fun.
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

123lbd
New York City, NY27 contributions
Feb 2020
visited on a friday afternoon - wasn't too busy in the wax areas, but the wait for the wax hands and 7d zombie experience was excruciating! we waited over an hour for each "experience". Zombie lasted about 3 minutes - basically shooting zombies, not too thrilling. Wax hands seemed like a good idea, but it was dirty and very time confusing. They make you place your hand in a bucket of water to start the process and who knows how old that grimy dirty water has been in there. We immediately washed our hands afterwards... truly gross.
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello 123lbd and thank you for your review. Guest satisfaction is our highest priority and we appreciate your feedback so we can improve the overall experience for all our guests. We are truly sorry yours wasn't the best and we'll make sure we address both the situations you report as soon as possible. We're glad you still liked the overall experience enough to rate us positively. We hope to see you soon again! Best, Madame Tussauds New York
Written March 9, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Clare S
Hatfield, United Kingdom37 contributions
Jan 2020
We visited Madame Tussaud's with our New York Sightseeing pass and had a thoroughly enjoyable morning. The layout of this attraction is very clever. The only thing my husband and i both noticed was that the female models are so much better than the male ones?? Not sure why. Also look out for the live actor/actress!!
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Madame Tussauds New York

Madame Tussauds New York is open:
  • Wed - Sun 11:00 AM - 5:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

Madame Tussauds New York admission prices can vary. Entrance tickets currently cost $40.29, while a popular guided tour starts around $35.69 per person. See all 16 Madame Tussauds New York tickets and tours on Tripadvisor

Madame Tussauds New York can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 16 Madame Tussauds New York tickets and tours on Tripadvisor



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