Madame Tussauds New York
Madame Tussauds New York
4
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 8:00 PM
About
Madame Tussauds New York in the heart of Times Square is the only place with no ropes or barriers holding you back from living your best life with your favorite stars. Voted as one of New York’s most unique attractions, Madame Tussauds invites you to experience famous moments with the world’s most iconic musicians, A-list stars, sports legends, world leaders and more. With over 85,000 square feet of interactive entertainment, including our Mission: Undead, NYE in NYC, Marvel Super Heroes 4D Experience, the world famous attraction is bigger and better than ever. Don’t forget to come play your part at this summer’s all-new experience Madame Tussauds New York Presents Broadway! The immersive experience that catapults you into the magic of Broadway like never before in an interactive journey behind the scenes of iconic Broadway Shows! Come check out Madame Tussauds New York, the ultimate New York experience!
Duration: 1-2 hours
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Admission tickets
from $47.90
All you need to step foot in the door.
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See what travelers are saying
  • LeeWAberdeen
    Aberdeen, United Kingdom99 contributions
    4.0 of 5 bubbles
    Creativity at its best
    We enjoyed the variety of sections created along with the wax figures. The 4D marvel was a nice touch. Having a snack bar on two of the 5 floors was very creative. It is one of the best Madam Tussauds centre that we have visited to date.
    Thank you very much LeeWaberdeen for your review and feedback! We're the World's Greatest Wax Museum for a reason, right? :) We are so glad you had a great time. Looking forward to seeing you again soon! Best, Madame Tussauds New York
    Written November 16, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Traveled with family
    Written October 27, 2023
  • Lorna W
    Houghton-le-Spring, United Kingdom99 contributions
    3.0 of 5 bubbles
    City pass
    We came here as we have the city pass and have done different ones around the world. It was quiet when we got served and got busier when we got to the top floor. A lot of the wax works are American so I didn't know many but still fun anyway and filled in a couple of hours
    Thank you very much Lorna for your review and feedback! We're the World's Greatest Wax Museum for a reason, right? :) Looking forward to seeing you again soon! Best, Madame Tussauds New York
    Written December 20, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Traveled with family
    Written December 20, 2023
  • René H
    Kolding, Denmark47 contributions
    5.0 of 5 bubbles
    Absolutely worth a visit
    Great museum with a lot of excellent figures and celebrities. The 4D movie is fun. Smiling and friendly staff. They even give military discount to US coalition partners - thumbs up.
    Hello Rene H, Thank you so much for taking the time to give us a 5-star rating. We strive to create a memorable and enjoyable experience for all our guests, and it's incredibly rewarding to know we succeeded in providing you with a positive visit. We truly appreciate your support and hope to welcome you back to Madame Tussauds New York soon for another great experience. 👍😍 Best, Madame Tussuads NY
    Written December 23, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Traveled as a couple
    Written December 21, 2023
  • Salma E
    New Hartford, New York3 contributions
    5.0 of 5 bubbles
    Worth it.
    The place was really nice the wax figures were almost real. The 4D movie was fun it was about 8 minutes, and the staff was friendly and helpful. The place was spacious, there were 5 floors, that were filled with excitement and joy.
    Hello Y8307CWsalmae, Thank you so much for taking the time to give us a 5-star rating. We strive to create a memorable and enjoyable experience for all our guests, and it's incredibly rewarding to know we succeeded in providing you with a positive visit. We truly appreciate your support and hope to welcome you back to Madame Tussauds New York soon for another great experience. 😍 Best, Madame Tussuads NY
    Written January 15, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Traveled with family
    Written December 27, 2023
  • DeeBee
    37 contributions
    5.0 of 5 bubbles
    Long Que but worth the wait.
    The que outside was long but well managed and worth the wait. There are plenty of photo opportunities. Lovely Coctails. Food available but a little pricy. The photo pass is an optional extra but not worth the additional expense if your on a budget. Crowds are well controlled once in the building.
    Thank you, DPreston Byrne, for your review and feedback! We're the World's Greatest Wax Museum for a reason, right? :) Looking forward to seeing you again soon! 😊 Best, Madame Tussauds New York
    Written January 15, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Traveled with family
    Written January 3, 2024
  • Judy P
    Minneapolis, Minnesota33 contributions
    5.0 of 5 bubbles
    Fun Experience
    Madame Tussauds New York is a blast! The lifelike wax figures and interactive exhibits make for a memorable visit. Friendly staff and a great Times Square location add to the fun. A must-see!
    We are ecstatic you enjoyed your visit with us and that our team members could help in making it an enjoyable experience.
    Written June 21, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2024
    Traveled with friends
    Written May 31, 2024
  • Lauryn
    Bristol, United Kingdom43 contributions
    5.0 of 5 bubbles
    great fam experience
    Really enjoyed our visit. We have been to Madam Tussaud’s London several times so knew what to expect. The location of the attraction is great and the staff are very friendly. The only thing I’d say is a cloak room would be an improvement - we had winter coats, scarfs etc that we had to carry around because the heating was on full blast lol.
    Visited December 2023
    Traveled with family
    Written July 23, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles8,298 reviews
Excellent
3,212
Very good
2,898
Average
1,513
Poor
471
Terrible
204

Matt E
1 contribution
1.0 of 5 bubbles
Aug 2021 • Family
This place sucks they will not let you in unless you show proof of being vaccinated. They have nothing posted that you need this to get in and want you to purchase your tickets online and then give you a hard time refunding your money. When they did finally refund my money there was an employee inside that wasn't wearing a mask so I questioned it they told me she is vaccinated I ask them to show me proof they refused to and said they don't have to do that but paying customers must. I researched the cdc rules and it states that if you are from out of state you don't have to show proof since it's only mandatory for New York city. They never even asked or wanted to see proof I was from out of state. My kids and I had masks on and we could keep the 6 foot distance rule away from everyone but they refused to listen. If you showed proof of vaccine you didn't have to wear a mask. Come on people this makes no sense.
Written August 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi matteO9107NT, We're sorry to read your review. At Madame Tussauds New York, we follow the New York City rules, that currently state all our guests need to show proof of vaccination to visit us. All our employees have been vaccinated, per New York City rules as well. The use of mask is recommended but not mandatory. We hope you find the time to come visit us and enjoy the great experience we offer! Best, Madame Tussauds New York
Written August 27, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lester Ojeda
San Juan, Puerto Rico475 contributions
4.0 of 5 bubbles
Feb 2020 • Couples
You may have been to other wax museums, but Madame Tussaud’s in New York has a special feel to it. The museum exhibit changes every 6 months at least, so it may be worthwhile to visit if you’ve not been there in a while. The museum itself is three stories worth of exhibits from pop culture to historical figures, from ghostbusters and the walking dead to Castro and Queen Elizabeth. Definitely fun if you enjoy taking silly pictures, even funner in groups.
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emely_Explores
Miami, FL111 contributions
5.0 of 5 bubbles
Nov 2019 • Couples
This wax museum was very fun and interactive with the figures. They are super realistic to the actual Stars from all over the world. They play music and make you dance and have a great time. They have drinks and food throughout the entire experiance as well. We we’re there for about an hour and half taking a bunch of pictures and having a good time.

P.S- This is included with the NewYorkPass and other attractions saved us lots of money and time too. Right now during COVID I do not know if there open.
Written September 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Emely_RTravels and thanks for your lovely review, you made our day! We are back open so feel free to stop by and enjoy the experience once more :) best, Madame Tussauds New York
Written September 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Herb G
Mechanicsville, Maryland, United States80 contributions
4.0 of 5 bubbles
Feb 2020 • Family
My grand daughter wanted to visit the wax museum and quite honestly I was not too thrilled but I must say I enjoyed myself. This Madame Tussauds is multiple levels and filled with figures of all sorts and even a few odd ones. They do have a bar on one of the levels if you want to get alcoholic and non all drinks. They have a mirror maze as part of the walk thru and we enjoyed the zombie 3D shooting game. I know this seems weird on one hand to part of this tour but it was good fun for sure!! You can take photos and they will also take some photos along the way. It was a good hour and half of fun.
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

123lbd
New York City, NY29 contributions
3.0 of 5 bubbles
Feb 2020
visited on a friday afternoon - wasn't too busy in the wax areas, but the wait for the wax hands and 7d zombie experience was excruciating! we waited over an hour for each "experience". Zombie lasted about 3 minutes - basically shooting zombies, not too thrilling. Wax hands seemed like a good idea, but it was dirty and very time confusing. They make you place your hand in a bucket of water to start the process and who knows how old that grimy dirty water has been in there. We immediately washed our hands afterwards... truly gross.
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello 123lbd and thank you for your review. Guest satisfaction is our highest priority and we appreciate your feedback so we can improve the overall experience for all our guests. We are truly sorry yours wasn't the best and we'll make sure we address both the situations you report as soon as possible. We're glad you still liked the overall experience enough to rate us positively. We hope to see you soon again! Best, Madame Tussauds New York
Written March 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Clare S
Hatfield, United Kingdom35 contributions
4.0 of 5 bubbles
Jan 2020
We visited Madame Tussaud's with our New York Sightseeing pass and had a thoroughly enjoyable morning. The layout of this attraction is very clever. The only thing my husband and i both noticed was that the female models are so much better than the male ones?? Not sure why. Also look out for the live actor/actress!!
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Julie T
6 contributions
5.0 of 5 bubbles
Mar 2022
In 1993, I went to Madame Tussauds in London and remembered it fondly after all these years. I took my 11 year old niece to the New York location over spring break. It was just as fun as I remembered! There are 9 floors of displays! There is bound to be a character or two for everyone to love. The staff was great and interactive. I purchased tickets in advance. I got the big package with tickets for a wax hand and the 4D movie. We both had a great time and I felt the price was well worth it. We spent just shy of 3 hours there. The muesum did not feel overly crowded. The admission is staggered to give some space for everyone. At the end, the staff let us know that the displays are updated every 3 months so if we return in the future, there will be more to see!
Written March 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wow, love your review Julie T , thank you ! We're the World's Greatest Wax Museum for a reason, right? :) Looking forward to see you again soon! Best, Madame Tussauds New York
Written March 28, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lorna W
Houghton-le-Spring, UK99 contributions
3.0 of 5 bubbles
Dec 2023 • Family
We came here as we have the city pass and have done different ones around the world. It was quiet when we got served and got busier when we got to the top floor.
A lot of the wax works are American so I didn't know many but still fun anyway and filled in a couple of hours
Written December 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much Lorna for your review and feedback! We're the World's Greatest Wax Museum for a reason, right? :) Looking forward to seeing you again soon! Best, Madame Tussauds New York
Written December 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LeeWAberdeen
Aberdeen, UK99 contributions
4.0 of 5 bubbles
Oct 2023 • Family
We enjoyed the variety of sections created along with the wax figures. The 4D marvel was a nice touch.
Having a snack bar on two of the 5 floors was very creative. It is one of the best Madam Tussauds centre that we have visited to date.
Written October 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much LeeWaberdeen for your review and feedback! We're the World's Greatest Wax Museum for a reason, right? :) We are so glad you had a great time. Looking forward to seeing you again soon! Best, Madame Tussauds New York
Written November 16, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Toriavic9
Beaufort, SC135 contributions
4.0 of 5 bubbles
Feb 2020
We visited Madame Tussauds as a time filler while waiting on our lunch reservation. We had a pass and decided to use it here. We had some drinks before arriving which made it a lot more fun. My husband saw the price of admission and was shocked. We probably would not have visited if it weren't for the fact we needed to use up our pass.

There is a bar on the top floor where the put a lot of the A list celebrity wax figures. We were kind of tripped out as it was hard to tell who was real or not, the figures were placed all over the floor. They are very accurate and I got a little creeped out at first. It was good to find out that they switch their figures out every so often, I was wondering why they didn't have certain celebrities. It wasn't too crowded, we didn't care to take pictures, and ended up rushing out towards the end. I gave it 4 stars because the idea is very cool but just not for us.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Madame Tussauds New York - All You Need to Know BEFORE You Go (2024)

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