Bloomingdale's
Bloomingdale's
4
10:00 AM - 8:30 PM
Monday
10:00 AM - 8:30 PM
Tuesday
10:00 AM - 8:30 PM
Wednesday
10:00 AM - 8:30 PM
Thursday
10:00 AM - 8:30 PM
Friday
10:00 AM - 8:30 PM
Saturday
10:00 AM - 8:30 PM
Sunday
11:00 AM - 7:00 PM
About
Bloomingdale's is America's only nationwide, full-line, upscale department store offering the latest fashions for Women, Men, Children and the Home. A 140-year history of fashion, innovation, dynamic shopping environments, special events, and the iconic Little Brown Bag make Bloomingdale's like no other store in the world. Shop the top designer names at our iconic New York flagship store. Stop by the Visitors Center on the First Floor Balcony for special offers, services and amenities.
Duration: 2-3 hours
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The area
Address
Neighborhood: Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
How to get there
  • 59th St • 1 min walk
  • Lexington Ave / 59th St • 1 min walk
Reach out directly
See what travelers are saying
  • therichastill
    Stevenage, United Kingdom2,768 contributions
    4.0 of 5 bubbles
    Swanky Store
    As an avid watcher of the TV show Friends I remember one of the characters working at Bloomingdales. As a result during my visit to New York City I wanted to check it out. It's a very classy store and the things they sell there are WAY OUT of my price range. That said the staff I spoke to were very friendly and polite and not condescending in any way which was good. Worth checking out to say you have been there.
    Visited October 2023
    Traveled solo
    Written October 25, 2023
  • Noraatc
    Sudbury, Massachusetts35,894 contributions
    5.0 of 5 bubbles
    I never shop anywhere else
    My favorite store hands down. And I always find online what I need as well. Pickup in store option works great - so lucky to have our Boston Bloomies at Chestnut Hill! I would like to mention how exceptional their customer service is. I order everything online on Bloomingdales.com and only had my orders canceled twice over many, many years. Both times my problem was resolved when I called and I was offered a special discount and adequate replacement items. My most recent experience was today talking to the customer service representative, Crystal. She offered me to honor the discount granted to me on the unavailable rare to find item that I had ordered. I was not able to apply this discount online for some reason, but she resolved the problem flawlessly and made me very happy. NOTE: I am just a regular Bloomingdales’ customer, do not know anyone who works for Bloomies and am not trying to advertise anything. My goal is to give well deserved credit to two exceptional stores in NYC and Boston (both are gorgeous!!!) and to exemplary attention and care I have received from the call-in customer service.
    Visited February 2018
    Traveled solo
    Written January 24, 2024
  • Lily S
    3 contributions
    5.0 of 5 bubbles
    Great Service
    I love this Bloomingdale’s. I travel to NYC annually and always make a point to stop at this Bloomingdale’s. The service is great. I particularly have been happy with Rosa Difranco who has done all my alterations. She is a perfectionist with her work and I always enjoy our conversations. Rosa also has a great turnaround time for me since I’m only in NYC for 5 days or so at a time.
    Visited February 2024
    Traveled with friends
    Written February 13, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles951 reviews
Excellent
372
Very good
312
Average
168
Poor
52
Terrible
48

Ελ Σ
4 contributions
1.0 of 5 bubbles
Aug 2020 • Solo
Unfortuately I cannot put 0 stars.

I am still waiting for a refund. I had ordered on August 2020. No item came. I have been contacting them from september the command had been canceled with no information e-mail. And for the refund they informed me that I will get it in 10 business days. But I havent received anything yet.

In my lasts e-mails I got no answer. Their moto "Due to limited access from our Customer agent, pls call...".

Why they have Customer service, if they can't help their customer? As far as I know thats why the supervisors exist.

Now I know Why on Facebook they have HIDEN the review part :p

Congrats to their Marketing Management Team!!!! Your employeur will be pround. You do a great job to inspire your ex customers to write bad reviews. Keep it up !!!!
Written December 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kathy H
Doylestown, PA143 contributions
1.0 of 5 bubbles
Sep 2021 • Solo
I made an appointment with Bloomingdale’s personal shopper in Willow Grove Pa. The following day I received an email confirmation with the name of the woman I was to meet with. When I arrived for the appointment I was told the woman whose name I was given hadn’t worked there in over a year and her replacement had a day off on my scheduled day. The paltry amount of merchandise in the store made it impossible for me to purchase anything with my $600. Gift certificate. A very unpleasant experience. Won’t be driving back again 45 minutes to do this again.
Written September 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Margo Z
Abu Dhabi, United Arab Emirates2 contributions
1.0 of 5 bubbles
Jul 2022
Disappointing experience, extremely unprofessional, and total waste of our time! Be careful don't sign up for their cooking class, which their chef Tina Butler highly encouraged us to sign up for. We booked the cooking class while our friends are visiting from Dubai. The chef communicated with me directly via message and I confirmed a day before. When we showed up on the day, she was surprised to see us, and said "it's been cancelled by management, I sent you a message..." which she didn't and I showed her the lack of correspondence. Although I received an email to confirm the time and date however, we didn't receive any cancelation email.
Written July 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Morag C
2 contributions
1.0 of 5 bubbles
May 2023
Was rather shocked to find most of the clothes I saw looked like cheap, crumpled tat, similar to what you’d find in Primark except 100 times the price. The top floor was much better. Obviously the goods were very expensive but at least it looked like good quality.
Written May 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Noraatc
Sudbury, MA35,894 contributions
5.0 of 5 bubbles
Feb 2018 • Solo
My favorite store hands down. And I always find online what I need as well. Pickup in store option works great - so lucky to have our Boston Bloomies at Chestnut Hill!

I would like to mention how exceptional their customer service is. I order everything online on Bloomingdales.com and only had my orders canceled twice over many, many years. Both times my problem was resolved when I called and I was offered a special discount and adequate replacement items.

My most recent experience was today talking to the customer service representative, Crystal. She offered me to honor the discount granted to me on the unavailable rare to find item that I had ordered. I was not able to apply this discount online for some reason, but she resolved the problem flawlessly and made me very happy.

NOTE: I am just a regular Bloomingdales’ customer, do not know anyone who works for Bloomies and am not trying to advertise anything. My goal is to give well deserved credit to two exceptional stores in NYC and Boston (both are gorgeous!!!) and to exemplary attention and care I have received from the call-in customer service.
Written January 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Raymond Abeltun
Trondheim, Norway479 contributions
4.0 of 5 bubbles
Dec 2019
Shopping on the upper east side is expensive. I find bloomingdales a great alternative to the street level luxury shops.

Shopping in NY is a great experience and you can usually find anything you want. I allways stop by bloomingdales since the selection is good and prices are decent.

Service level is at low level. But now that i now it i dont expect it to be even decent.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Abeltur, Thank you so much for taking the time to leave your review of our store. I am thrilled to hear that you like our suggestion, but extremely disappointed that you have not had the exceptional service experience we want for all of our customers. As the Manager of Customer Care for the store, I would love to speak to you further about your experience. Please let me know if there is a time we can connect over the phone. I look forward to hearing from you soon. Best, Megan
Written February 25, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

holidayhoney65
Chessington, UK1,192 contributions
3.0 of 5 bubbles
Dec 2022
We visited Bloomingdales as it was on route to another destination so popped in while passing. I asked the guy on the door if we had come in a back entrance as there were no Christmas decorations to speak of which was hugely disappointing having visited Macys the day before which had the most amazing display outside and inside the store.
We had wonder round but the store was just your average, a bit like a John Lewis you would find in the UK.
We went upstairs to visit the Christmas department, blink and you would have missed it, Santa was there with his elves but couldn't even muster a ho ho ho, just a lack lustre wave.
All in all not what we expected from such a world famous store, it is very designer orientated so I am am guessing the type of cliental it attracts are not interested in the glitz and glam that Macys put on. Personally I preferred Macys but we are all different.
Written December 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NICHOLAS T
Dubai, United Arab Emirates5,975 contributions
4.0 of 5 bubbles
Sep 2022 • Couples
Bloomingdale’s is a sprawling and well fitted out store.

There are a huge number of top fashion, make up, perfume and home ware brands.

There are also multiple restaurants, including Magnolia Bakery, Flip burger, 40 Carrots and more.

A New York icon and well worth a visit.
Written September 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

dg2014jg
Magnolia, TX920 contributions
2.0 of 5 bubbles
Apr 2023
Nice place but nothing particularly special. It just reminded me of Saks 5th Avenue but without the customer service. I circled the counter of one jewelry brand two times but not a single person asked me if I needed any help or even made any eye contact with me. I was actually wearing two pieces of jewelry from that brand. This held true regardless of the floor I was on.
Written April 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

therichastill
Stevenage, UK2,768 contributions
4.0 of 5 bubbles
Oct 2023 • Solo
As an avid watcher of the TV show Friends I remember one of the characters working at Bloomingdales. As a result during my visit to New York City I wanted to check it out.

It's a very classy store and the things they sell there are WAY OUT of my price range.

That said the staff I spoke to were very friendly and polite and not condescending in any way which was good.

Worth checking out to say you have been there.
Written October 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Bloomingdale's - All You Need to Know BEFORE You Go (2024)

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