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Really not the old Tiffany's that cared about their customers. Just sent my watch to have the battery changed, they want $1200. They have done this to me before. Don't ever buy a watch from them. Horrible customer service. Can't believe that they let this continue. I'll never buy from them again.…
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Date of experience: September 2020
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I am so obsessed with the Tiffany company. They are just the best at what they do. They will earn my business anytime.
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Date of experience: November 2019
1 Helpful vote
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This magnificent store is level after level of quality and exquisite jewellery, accessories and gifts LOVE this store - Each trip I make to New York City, I always buy a gift for myself (no one else hahaha), as it reminds me of the magical times in NYC, the people, my friends and events I go to. It's a must see, and the High Tea (which I have missed out on twice now) is amazing, so I hear. You need to book for the High Tea 30 days in advance, if you can.…
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Date of experience: September 2019
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Fun to visit ! Bought earrings to remember our girls trip ! Customer Service could of been a lot better !
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Date of experience: March 2020
1 Helpful vote
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I had been to the Hudson Yard store the night before my 50th birthday to pre-emptively choose what to spend my money on! The service there from Terace Jones was exemplary. Regrettably I was not in that area the following day, so we went to the temporary flagship store, off 5th Ave. So many staff to so few customers (early days of the Coronavirus), yet only one member of staff bothered to interact. What should have been a special and memorable occasion (I was choosing a purchase for my special birthday), was actually very flat and uneventful. I wish I’d made the trip back to Hudson Yard to see Terace.…
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Date of experience: March 2020
2 Helpful votes
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