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Macy's Herald Square

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Neighborhood:
Midtown
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Address: 151 West 34th Street, New York City, NY 10001-2101
Phone Number: 12126954400
Website
Today
9:30 am - 10:00 pm
Open now
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Hours:
Sun 11:00 am - 8:30 pm
Mon - Thu 9:30 am - 10:00 pm
Sat 10:00 am - 9:30 pm
Description:

From its inception, Macy's Herald Square was a store unlike any other. Over...

From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.

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TripAdvisor Reviewer Highlights

Read all 3,130 reviews
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  • 693
    Excellent
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    Very good
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  • 106
    Poor
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    Terrible
Excellent

Food and service were fantastic. Ambiance was perfect, would go back for sure. Glasses, linens, open kitchen, Italian flavors are braided together for a final product served on... read more

4 of 5 starsReviewed 3 days ago
Little B
via mobile
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3,130 Reviews from our TripAdvisor Community

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Showing 1,627: English reviews
Level Contributor
5 reviews
3 attraction reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Food and service were fantastic. Ambiance was perfect, would go back for sure. Glasses, linens, open kitchen, Italian flavors are braided together for a final product served on your table.

Helpful?
Thank Little B
London, United Kingdom
Level Contributor
142 reviews
77 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This is one of the worst department stores I have ever visited. It's messy untidy, the staff are rude and unhelpful. Ok so it's a icon and supposedly the largest store in the world. Don't waste your time! There are better places to shop!

Helpful?
Thank Michelle C
Lodz, Poland
Level Contributor
272 reviews
146 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Maybe you won't find prices like in outlets but if you don't have time to find one it is great place for shopping. They always have good offers and promotions. As a tourist you can go yo the information and ask for special tourist deal 5% :-) There are lots of top brands and about 10 floors of clothes ad... More 

Helpful?
Thank Piotr H
kellerski
Level Contributor
17 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This shop is mega. There are so many floors with everything you could wish to purchase. If you like shopping then put aside a few hours to get around the place and then prepare to have to go back to your hotel to drop your bags off as we did. We used the Starbucks inside for refreshments but there are... More 

Helpful?
Thank kellerski
Belfast, United Kingdom
Level Contributor
87 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

A department store, enormous. Over 100 years old, some of the wooden escalators are still in service. One of those places you have to visit, just so you can say you have been.

Helpful?
Thank DJNTaylor
Level Contributor
67 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Whilst in New York we visited Macy's and this place is amazing. The prices are good considered the brand names and I highly recommend you visit here to understand the size of it. From the Empire State Building we could see how big it was taking up nearly an entire block. Inside is amazing with everything to keep the wife... More 

Helpful?
Thank Ian B
Palmyra, MO
Level Contributor
62 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Since this is so famous, we decided to go there on our way to the Empire State Building. It was fun to see, but not really a lot different than many other large department stores. It has the old wooden escalator, so that was fun to see and ride. The shopping was good, but nothing really special. I'm glad I... More 

Helpful?
Thank Marcialynne
Wales, United Kingdom
Level Contributor
26 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited Macy's, expecting to see an impressive range of products - maybe something bespoke like a chess set where the pieces were Manhattan skyscrapers. Instead, we endured floor after floor of women's fashion interspersed with soft furnishings and accessories. There's no electronics department at all and the range of goods on sale was surprisingly limited given the size of the... More 

Helpful?
Thank Psy2013
New York City, New York
Level Contributor
11 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

we love coming here everything you need is under one roof, shoes, coats, bags, food and the list goes on. think of a shopping mall, times it by 2 and that's macy's. food court is amazing

Helpful?
Thank jessicaracey2
Fareham, Hampshire
Level Contributor
28 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

On our first trip to NYC, we had to visit Macys. However, we were pretty disappointed, as it seemed like a glorified Debenhams, just more expensive! Not really sure what all the fuss is about.

Helpful?
Thank Chris24804766

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Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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