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Macy's Herald Square

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Address: 151 West 34th Street, New York City, NY 10001-2101
Phone Number: 12126954400
11:00 am - 8:30 pm
Closed now
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Sun 11:00 am - 8:30 pm
Mon - Thu 9:30 am - 10:00 pm
Sat 10:00 am - 9:30 pm

From its inception, Macy's Herald Square was a store unlike any other. Over...

From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.

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TripAdvisor Reviewer Highlights

Read all 3,058 reviews
Visitor rating
  • 682
  • 476
    Very good
  • 236
  • 102
  • 99
Loved this store!

I visited all 9 floors. In the back there are the old wooden escalators. I actually rode up them. I also found some good sales going on. The store is beautiful. The gardens... read more

4 of 5 starsReviewed 6 days ago
Cheryl W
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3,058 Reviews from our TripAdvisor Community

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Showing 1,595: English reviews
Level Contributor
11 reviews
6 attraction reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Wonderful shopping experience in Midtown Manhattan. One stop shopping for high end brands like Channel, Burberry, Louie Vuitton, Ralph Lauren, YSL, Gucci, Tory Burch and many more. The Empire State Building is a block away.

Thank Cabulihan
Level Contributor
29 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Macys it's amazing in christmas you should go. They have the christmas spirit all over the entrance and hallways. Love it, great prices and the lines were ok. I would love to go back on christmas.

Thank Julio C
Saint Louis, Missouri, United States
Level Contributor
65 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place was so fun! Great and unique store. There are restaurants and a bar inside the Macy's. They have the big foot piano. Our teens loved shopping here.

Thank Tracey C
Amsterdam, The Netherlands
Level Contributor
36 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

One of the best Departmentstores in this world, very good designer collections Good prices. Don't forget to get visitorspass at customer service(gives extra discount)

Thank Peter S
Level Contributor
41 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I visited all 9 floors. In the back there are the old wooden escalators. I actually rode up them. I also found some good sales going on. The store is beautiful. The gardens in front are also very pretty.

Thank Cheryl W
San Jose, California
Level Contributor
4 reviews
4 attraction reviews
5 of 5 stars Reviewed 6 days ago NEW

An entire floor of women's shoes! What else can a gal ask for?? The associates were very friendly and helpful. They even offered free shipping so I didn't have to make room in my luggage for my purchases. You must ride the wooden escalator...just to say you did. You really need an entire day to truly experience this department store.... More 

Thank Vanessa A
Lumberton, North Carolina
Level Contributor
81 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Macy's Herald Square is a must see if you plan on doing some shopping while in NYC. My wife and I strolled into Macy's Herald Square while in NYC for our anniversary. The store itself is 11 stories and is apparently the world's largest department store! We actually were able to find some bargains while there. If you love shopping... More 

Thank Belltwin2
Cowansville, Canada
Level Contributor
96 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

There wasn't a lot of time to be allotted to shopping, so I used my time wisely and headed to Macy's. The first floor offered SO MUCH choice of handbags and leather goods. I left completely satisfied - happy with my new designer bag. Next time, I will hopefully make it to the other floors.

Thank ettravelgirl
Level Contributor
77 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This is one store you must visit just because..... Macy's on 34th st. It's a huge store and there is plenty of everything. However the signage around the store is poor. Small signs and some partly hidden which is frustrating for the first time visitor.

Thank houndogoz
London, United Kingdom
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Love this store, spent a fortune in here well worth the bargains even on july 4th sales and still got goos bargains staff were always helpful and the restaurants where nice and food was nice

Thank Ciarand78

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Staying in Midtown

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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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