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Macy's Herald Square

Certificate of Excellence
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Address: 151 West 34th Street, New York City, NY 10001-2101
Phone Number:
+1 212-695-4400
9:30 am - 10:00 pm
Open now
See all hours
Sun 11:00 am - 8:30 pm
Mon - Thu 9:30 am - 10:00 pm
Sat 10:00 am - 9:30 pm

From its inception, Macy's Herald Square was a store unlike any other. Over...

From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.

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TripAdvisor Reviewer Highlights

Read all 3,505 reviews
Visitor rating
  • 801
  • 558
    Very good
  • 270
  • 111
  • 105
Love Macys .. its so NYC

Really enjoyed shopping here and got a bag and shoes from Michael Kors. Staff were great and plenty on hand to help and assist. Had limited time but still managed to do it all in... read more

4 of 5 bubblesReviewed 5 days ago
via mobile
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3,505 Reviews from our TripAdvisor Community

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Showing 1,845: English reviews
Exeter, United Kingdom
Level Contributor
191 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

I know I risk of causing an outcry but at the end of the day it is just an department store without the benefits of the likes of Harrods or fortnum and masons i.e. Excellent food halls Sorry!!!

Thank Netty1313
Berkhamsted, United Kingdom
Level Contributor
161 reviews
75 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Ok so it's obviously not a debenhams wannabe but it is just a massive department store ramming consumerism down everyone's throats. It's 'one' of those places that you're meant to see. I only went here as I thought my wife wanted to, turns out she didn't really care for it either. Unless you've got about £500+ to blow, I recommend... More 

Thank AdrianAbram
Level Contributor
52 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

Really enjoyed shopping here and got a bag and shoes from Michael Kors. Staff were great and plenty on hand to help and assist. Had limited time but still managed to do it all in 2 hours. I could have bought so much more had the $ been better with the £ exchange rate... but still worth the 2 hours... More 

Thank wyattcrew
Des Moines, Washington
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

If you want a unique gift to buy somebody - the Lancôme shop at Macy's is fantastic. Go see the fabulous Michael and buy Lancôme perfume and he will custom etch the perfume bottle free of charge - super awesome! This was an incredible gift for my wife from NYC. 👍

Thank craigjyoung
Redhill, United Kingdom
Level Contributor
15 reviews
9 attraction reviews
5 of 5 bubbles Reviewed 1 week ago

Best store to get Levi jeans of any shape/type etc. There are lots of staff who are always willing to help. There are offers for one pair of jeans with a second pair half price, so worth a visit if you are purchasing jeans.

Thank jaynieespinoza
Level Contributor
111 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

My First time in Macy's what an amazing store. It had great clothes and bags and I got 10 percent off my goods.

Thank Niklou40
Cambridge, United Kingdom
Level Contributor
45 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

in the basement for a quick bite, server oscar didn't pay us much attn having to ask for water, basic stuff pastrami was ok chicken burger very average but the onion rings were appalling the fat was not hot enough and they had just soaked up the fat and delivered it straight to the plate told oscar who couldn't have... More 

Thank Peter M
Level Contributor
137 reviews
70 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Never got what I was looking for!!! Not like Vegas when I came away with many bags. But it's the luck of the draw. Another big store but you can not visit America with out going to Macy's put it on your to do list.

Thank Sanderso1
Basildon, United Kingdom
Level Contributor
133 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We visited this store last week and every time we go back it gets better. It is the Selfridges of NY. I always get my Wife a new handbag from this store as they some good deals for her liking for Michael Kors. It is bright and has most everything. A must whilst in NY.

Thank Andy M
Lytham St Anne's, United Kingdom
Level Contributor
706 reviews
481 attraction reviews
common_n_attraction_reviews_1bd8 167 helpful votes
4 of 5 bubbles Reviewed 1 week ago

And with world renowned status - the place to go in Midtown Manhattan of you want anything BUT isn;t always the cheapest - well worth a visit to experience what it has to offer - handily situated in that it's near to the ESB, Flat Iron Building etc so you can easily build it into your tour if required.

Thank Steve T

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Staying in Midtown

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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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