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Macy's Herald Square

Certificate of Excellence
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Address: 151 West 34th Street, New York City, NY 10001-2101
Phone Number:
+1 212-695-4400
9:30 am - 10:00 pm
Open now
See all hours
Sun 11:00 am - 8:30 pm
Mon - Thu 9:30 am - 10:00 pm
Sat 10:00 am - 9:30 pm

From its inception, Macy's Herald Square was a store unlike any other. Over...

From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.

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TripAdvisor Reviewer Highlights

Read all 3,454 reviews
Visitor rating
  • 781
  • 552
    Very good
  • 265
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A place to visit

Macy's comprehends one of the New York spots to see and visit. In a interested intersection engulfs history, business and curiosity. A place to visit again and again.

4 of 5 bubblesReviewed 3 days ago
Mablinga S
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3,454 Reviews from our TripAdvisor Community

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Showing 1,813: English reviews
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Macy's comprehends one of the New York spots to see and visit. In a interested intersection engulfs history, business and curiosity. A place to visit again and again.

Thank Mablinga S
Beirut, Lebanon
Level Contributor
282 reviews
145 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

For tourists Macy's might be the first name when department stores in America . And this particular branch in New York is amazing and has been there for ages(the wooden escalator still exits). A huge beautiful building with several floors stretching on a whole block. What do you need ? you just name it and you'll find it there. Very... More 

Thank Osman B
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

I enjoy Macy's in Midtown it is one of my most favorite places to shop in Manhattan NY. I enjoy the selection of perfumes to cosmetics and such a wide variety and change. Herald Square is really a remarkable place to visit, me and my friends enjoyed the day out and of course the tour around the city.

Thank latarshab2016
Punta Cana, Dominican Republic
Level Contributor
33 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW

do not recommend you buy any precious jewelry from here. i bought a 1200 dollars pearl necklace and they said it was gold but apparently it wasnt. so would advice not to shop for high prices jewelry. store itself is a treat to walk around and you get many brands . some of the sales people are extremely courteous while... More 

Thank dpkapad
Point Cook, Australia
Level Contributor
194 reviews
120 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We all enjoyed seeing the Macy's Christmas Windows and really enjoyed the interactive touch window and the giant pinball machine was also fun. The decorations in the store where lovely

Thank AussiesvisitUSA
Leeds, United Kingdom
Level Contributor
90 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
2 of 5 bubbles Reviewed 1 week ago

We visit Macy's twice a year when in Manhattan and the store is great but we have noticed increasingly rude staff and a lack of customer service. On the positive side, the store is great for clothes with a massive selection, especially for men. The sales at Christmas are really good value. However, the negative is the staff. Rude, non... More 

Thank CarlMarx
Colchester, United Kingdom
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 1 week ago

My friend and i went to New York for a long weekend to celebrate our birthdays. Neither of us had been to New York before, we thought we would look round Macys which was outstanding or so we thought until we decided to stop for coffee and cake in Big Piano food court. As we were sitting enjoying a chat... More 

Thank 75diane
Bunbury, Australia
Level Contributor
415 reviews
129 attraction reviews
common_n_attraction_reviews_1bd8 164 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Macy's is a big department store and has everything you need , there are also food outs inside and it usually has a big sale in January after xmas

Thank l0tusdesigns
New York City, New York, USA
Level Contributor
97 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I love going to this store because it has everything under 1 roof that you need. It has high end stores like Burberry, Louis Vuitton, etc. It even has an Apple Store!!! This is a must visit when in NYC. You have to visit this store. In one half or full day, you can shop, eat and explore all while... More 

United Kingdom
Level Contributor
92 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

What a department store.... 8 floors and every item you could think of is in here.. Santa and the elves were on the top floor when we visited and it was rammed full of people... The store is beautifully decorated and all the staff were friendly and helpful.

Thank Honest O

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  • Is there a restaurant or café onsite?

Staying in Midtown

Neighborhood Profile
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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