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151 West 34th Street, New York City, NY 10001-2101
Open today: 10:00 AM - 10:00 PM
Book In Advance
Historic Tour of Macy's Herald Square
24-Hour NYC Downtown Hop-On Hop-Off Tour with Statue of Liberty Cruise
Hop-on Hop-off Tours
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All photos (2,116)
All photos (2,116)
Certificate of Excellence
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Tours & Tickets
What Makes It Special
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has...More
All reviews wooden escalators huge store flower show shoe department largest department store in the world santa land ralph lauren christmas windows shopping experience new york flagship store great place to shop under one roof great shopping holiday season bargains floor
Flagship store. ENORMOUS! Allow plenty of time. Some parts are quite run down but it is an old building. Staff very helpful. Can pick up some good things in the sales. Most stores in the winter have the heat cranked right up but it was...More
It's busy, it's famous, it takes ages for staff to see to you but they're helpful and pleasant when they do. Prices were good, it's fairly well set-out and store guides are plentiful and helpful. I don't love shopping but I did enjoy the fact...More
Macy’s is literally huge. Anything you need is in this store. Pricing is competitive and there is always a bargain to be had!
Service is not the best however. I find service slow and very inconsistent. Other places in nyc nail service better.
The service on Macy’s in the men’s department ( not sure on other departments ) was extremely slow and they were quite incompetent. However, on the contrary, the actual shop is amazing and massive. It has a great range of brands and clothing.
Last in Macy's back in the 80's and can only say it is looking its age & tired ! I love big department stores but the threat from the online mobs is starting to show and not just Macy's with JC Penny, WalMart, Nordstrom Sears...More