Museum of Ice Cream
Museum of Ice Cream
4
Monday
9:30 AM - 8:00 PM
Wednesday
9:30 AM - 8:00 PM
Thursday
9:30 AM - 8:00 PM
Friday
9:30 AM - 8:30 PM
Saturday
9:30 AM - 8:30 PM
Sunday
9:30 AM - 8:30 PM
About
Immerse yourself in the Museum of Ice Cream, where flavor meets fun! In line with our mission to unite and inspire through imagination and connection we offer a unique adventure that is ideal for everyone, regardless of age. From families, groups of friends, to those celebrating special occasions, everyone will find joy in our world of unlimited ice cream. 12 diverse multi-sensory installations deliver an enchanting blend of creativity and sweetness, exemplifying our unique position as the best and only immersive museum where you can play like a kid while savoring unlimited ice cream. Come make a splash in our iconic sprinkle pool and take a flavorful journey through ice cream’s captivating history. Join us for an unforgettable scoop of joy!
Suggested duration
1-2 hours
Suggest edits to improve what we show.
Improve this listingAdmission tickets
from $52.51
All you need to step foot in the door.
Full view










Top ways to experience Museum of Ice Cream and nearby attractions
The area
Address
Neighborhood: Downtown Manhattan (Downtown)
How to get there
- Prince St • 1 min walk
- Spring St • 3 min walk
Best nearby
Restaurants
10,000 within 3 miles
Attractions
1,584 within 6 miles
See what travelers are saying
- Jennifer MPhiladelphia, Pennsylvania96 contributionsFun, with lots of activities for little ones!We brought our toddler to this museum on a Sunday morning for the 9:30am "tour." Spent the next hour going from room to room surprised to what was next! It was very interactive and of course, many photo opportunities. There weren't many facts and figures, but they were there if you looked hard enough. I saw a map of the different types of ice cream around the world, and right before the large slide, there were some cute facts such as "how much ice cream does the average American eat?" We were allowed to have as many samples as we wanted, but we kept going to the next exhibit since there were too many people in one given area. Also hard to take pictures with so many people doing the same thing! My favorite area was the playground with swings, seesaw, and basketball. Mainly because it was the most spread out. The sprinkle pool was the last area, but way, way too crowded. The wait time to get into the sprinkle pool was very unnecessary, since it was so warm and everyone was in line just waiting. Some tips: DO stroller check. DO coat check. There are stairs and with the crowd, a stroller gets in the way. Coat check is also necessary since it was really warm in some of the rooms. DO enjoy the ice cream. There was a chocolate oreo one that you could eat without a spoon since it had a stretchable consistency to it! With tickets close to $100 due to service fees, the museum doesn't provide too much value. Moreso for photo ops. Probably would have had a better time later in the day. I thought going when it first opened would be less crowded, but I was wrong!Visited February 2020Written March 2, 2020
- Darn72 contributionsMuseum of Ice Cream -SOHOThe concept is really is cool, but the execution is subpar. First, the staff/guides were either unorganized or not present. The entertainment in the first room was super cheesy and at one point it became repetitive and obvious they were stalling. But, we kept an open mind. Next, we entered a Celebration room (once one guide brought us there) and then the host of the party told us to leave “I’m not ready for you yet.” So we literally had to back out of the room after we were already in the room. The subway room was like a maze and the guide disappeared, so we went in the wrong direction. The slide was AMAZING. Major drawback is that the experience felt underwhelming and not worth the price we paid. Also, if you have allergies or dietary restrictions it’s DEFINITELY not worth the money. We couldn’t eat anything they had, as we are dairy free & vegan. It was very disappointing to be in SOHO which has tons of vegan options, including Van Lewen’s which is only blocks away and offers vegan ice cream options. I think it’s more geared for younger kids (5years old rather than tweens). Not horrible, but not worth the price we paid and not an experience you need to do more than once.Visited December 2019Traveled with familyWritten January 2, 2020
- BYKLNew York City, New York14 contributionsExpensive Ice Cream Themed Play RoomTo summarize, this "museum" is an expensive ice cream themed, Instagram ready play room. There are some fun facts about ice cream but that's it. There isn't anything educational, compared to Color Factory, for example. The ice cream for sampling doesn't even taste good. All the rooms are colorful and fun though. And the staff is very friendly and enthusiastic. The kids did have a good time while we took many cool pictures. But it's a matter of whether you think the costs justify the "experience". There are certainly better things to do in NYC or the SoHo area.Visited January 2020Written January 2, 2020
- Sydney Cohen2 contributionsDo not recommendI was really looking forward to going to the Museum of Ice Cream. I was extremely disappointed by the experience. You learned nothing about ice cream, it was extremely crowded with kids running around everywhere. I expected there to be a lot of kids but it was seriously a free for all. The employees weren’t guiding anyone through the exhibit to limit the number of people in each room. The sprinkle pool smelled horrible. I am so disappointed that I wasted $100 on two tickets to this “museum” that wasn’t anything of the sort.Visited February 2020Traveled with friendsWritten February 24, 2020
- AntCounty Monaghan, Ireland9 contributionsDisappointingAfter reading the positive reviews here of a such an interactive experience i took my 12 yr old ice cream loving son to the museum. It was 2.00 in the afternoon but it was ticket only admission. I was directed by staff to the machine where i could purchase tickets. The machine told me that the next available slot to purchase was at 7.30 pm that evening. I asked the attendant if i would have to wait until 7.30 and she told me to ignore that and we would just be left in once payment had been processed. The experience was disappointing. For myself and my son it cost close to 80 dollars. The first experience was a room that was serving chocolate shake flavoured ice cream in a cocktail bar setting. The staff were under severe pressure and could not cope with demand. They had to stop serving as the dishwasher could not keep up to speed with the amounts needed to serve the numbers present in the room. There was another staff member singing into a microphone. It felt like she was stalling time to allow the next room to empty before we could enter. The sprinkle pool that was so photographed on social media was not in any way deep and the smell of sweat and socks was horrrible. It too was overcrowded. The queue for the slide was long and the slide underwhelming. It was far too pink to appeal to all tastes. There was a room where u lie on beanbags and look at images of the sky but it was so busy it was neither quiet or peaceful in this room as intended and there was a severe shortage of beanbags. There was another room with bananas hanging from the ceiling and some younger kids were enjoying it and running so freely around that there were numerous collisions. There were samples of ice cream served but again the staff were under pressure with the numbers. The attendant explained to me on admission that the throughout the experience we could go at out own pace but on average took about an hr and a half. Even with the delays, my son and i were finished all the exhibits in about 50 mins. it was full of photo opportunities but i didnt need to pay those prices to take some snaps. I was looking forward to this part of our visit to new york but it was a disappointment - a major one. it was definitely too childish for my son at 12 years of age. I will not be returning or recommending it.Visited February 2020Traveled with familyWritten February 19, 2020
- stankofffNew York City, New York2 contributionsMisleading information, rude staff, overrated priceLet me share a story about my worst experience I had for a long time now... I went to this so called "museum" with my wife and son expecting to have great time. The place looks cool on the picture and we were super positive about the visit. Our disappointments started from the beginning when we realized that this place has nothing to do with museum. No story, no history, nothing genuine about the ice cream. Everything is just dyed walls and a lot of plastic stuffs. As a “compliment”, we received tasteless ice cream with no choice for flavors. Then, we were asked to take “the compliment” outside the "museum" under the freezing 20 degrees F. They don’t have heat lamps outside or any kind of protection from the terrible weather. My son started to get cold and some other kids start to complain too. We stayed less than a minute outside realizing we have to throw the ice creams to the bin in order not to get sick. On our way back to the “museum” rooms, my wife removed her mask for a second to take a picture. Nobody from the visitors was around at this short moment. Unfortunately, she was noticed by one guy from the personnel and few minutes later we were forced to leave the place from the security. I asked the manager why is this necessary and I said that we are sorry about the accident. Instead of understanding, he claimed that we were informed at the entrance about the “rule” as follows: if someone of the family/group removes his/her mask, everybody must to leave ?!? Of course I denied. First, because we are rational people and if we knew that "rule" we wouldn’t even think to lose our 130$ paid for tickets. Second, this rule sounds absurd because the responsibility in this country is personal, not collective. My wife admitted her misbehavior, though she was not informed or warned about the “rule”. As a final resort, I asked if it’s possible my wife to wait outside when me and my son do the tour. The manager declined and continued to ask all of us to leave. My son was super frustrated and barely kept his tears. This guy discriminated me and my son because of my wife’s wrong. Meanwhile, he didn’t notice the cough of the employee at the entrance, nor how loose and dirty was his own mask which was dropping below his nose all the time. Unfortunately, this is a place where hypocrisy and double standards prevail over the good faith and care for the customers I tried to receive full or partial refund because we didn’t visit any of the rooms. This guy rejected everything. Fortunately, I received my money after a dispute through AmEx. In conclusion, this place is not museum, it’s a colored playground put in suits. The prizes are overrated for the service you expect to receive. The worst part comes from the discriminatory personnel, who enforces brutal restrictions to the customers, forgetting to obey by its own rules.Hello there! Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. We have shared your review with our team. You're welcome to email us at hello@museumoficecream.com to further inform us about the details of your experience.Written February 1, 2021This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2021Written January 30, 2021
- Joshua NSan Francisco, California91 contributionsDon't be Deceived by the word Museum.If you are one to enjoy and support museums and culture, avoid this place at all costs. I visited with my friends as something to do but I foolishly didn't research ahead of time as this is an overpriced photo booth experience for Instagram. There is no cultural or educational aspect to this visiting the Photo Booth of Ice Cream (I think this is a better name). They are a for profit attraction that you can get at a local county fair, not something worthy of even being in a city. Tourist trap at best! Additionally, I love their use of non-traditional Museum, aka, not a museum... It's unfortunate that they are allowed to use the word Museum when in fact, even in the sense of non-traditional museum, it is not even close to a Museum. Too many of these pop-up instagram experiences are taking revenue from educational experiences that deserve to be recognized and visited. They are just a money hungry for profit company that offers a shallow experience so people can make their instagram/facebook page look more interesting. If your in NYC, the obvious choice would be to spend our tourist (or local dollars) at the MET, Natural History Museum or one of the many other actual Museums that can enhance ones cultural experience. This specific company manipulates the word museum and it is a real shame. Perhaps call it the World of Ice Cream, that way you don't deceive people into believing your product/ experience is educational or cultural.Hi! We appreciate you taking the time to give this feedback. MOIC is a non-traditional museum dedicated to creating moments of human connection through the love of ice cream. Please email any concerns to hello@musuemoficecream.com so we can better accommodate you and improve the experience for our future guests.Written February 3, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2020Written February 2, 2020
- SGorvitzNew York City, New York6 contributionsSAVE YOUR MONEYI went yesterday with my husband and two kids, ages 7 and 9. The sprinkle pit was the only thing the kids truly enjoyed. My husband and I enjoyed nothing. The ice cream was mediocre at best, and the 3-4 samples we received along the way were tiny. It was a hot, sweaty place with no air circulation. It was overly crowded the entire time, forcing us to stand around and wait at virtually every turn. I'm not sure if I saw anyone actually enjoying themselves - everyone was too busy taking pictures for social media. I DON'T GET IT. I would never, ever recommend this place to anyone, especially not for the exorbitant price.Hello, We appreciate you taking the time to give this feedback. MOIC is a non-traditional museum dedicated to creating moments of human connection through the love of ice cream. Please email any concerns to hello@musuemoficecream.com so we can better accommodate you and improve the experience for our future guests.Written January 8, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2020Written January 5, 2020
- Mary Margaret G3 contributionsVERY CROWDEDThe exhibits were cute and fun to take pictures. If you are concerned about social distancing, though, don't visit during the pandemic. Exhibits were very crowded and there were very few staff. None of the staff members cleaned and most of the hand sanitizer containers were empty. People did not adhere to the markers placed on the floor. The price is incredibly high and several of the rooms/interactive experiences/places to get treats are closed. Going is not worth the price you have to pay. With that said, it was super cute and we had fun taking pictures - all of our pictures had a lot of people in them! I'm hoping we didn't get COVID from this experience.Hello! Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. We've noted down your feedback and will share them with the management team. You're welcome to email us at hello@museumoficecream.com to further inform us about the details of your experience.Written April 6, 2021This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited April 2021Written April 2, 2021
- AbigailNew York72 contributionsNot pleased...I was so excited to go to this place because of the pictures I've seen on Instagram, but I was so disappointed when I actually got there. They did not check for tickets at the entrance and didn't even ask for proof of vaccination cards. They let us into the building in huge groups and all at once. The building is already small and allowing such huge groups to enter and a time was not the best decision due to the spike in COVID cases right now. However, at almost every corner there were staff members sanitising as each group went on. Although we did get free samples in each part of the tour, I don't think I would spend $50USD for this experience again. They need to work on their protocols and safety measures in general, and probably lower the number of persons allowed each day to reduce the risk of spreading the virus.Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. You're welcome to email us at hello@museumoficecream.com to further inform us about the details of your experience.Written January 7, 2022This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2021Written December 30, 2021
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.0
920 reviews
Excellent
525
Very good
92
Average
73
Poor
77
Terrible
154
Sydney Cohen
2 contributions
Feb 2020 • Friends
I was really looking forward to going to the Museum of Ice Cream. I was extremely disappointed by the experience. You learned nothing about ice cream, it was extremely crowded with kids running around everywhere. I expected there to be a lot of kids but it was seriously a free for all. The employees weren’t guiding anyone through the exhibit to limit the number of people in each room. The sprinkle pool smelled horrible. I am so disappointed that I wasted $100 on two tickets to this “museum” that wasn’t anything of the sort.
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ant
County Monaghan, Ireland9 contributions
Feb 2020 • Family
After reading the positive reviews here of a such an interactive experience i took my 12 yr old ice cream loving son to the museum. It was 2.00 in the afternoon but it was ticket only admission. I was directed by staff to the machine where i could purchase tickets. The machine told me that the next available slot to purchase was at 7.30 pm that evening. I asked the attendant if i would have to wait until 7.30 and she told me to ignore that and we would just be left in once payment had been processed. The experience was disappointing. For myself and my son it cost close to 80 dollars. The first experience was a room that was serving chocolate shake flavoured ice cream in a cocktail bar setting. The staff were under severe pressure and could not cope with demand. They had to stop serving as the dishwasher could not keep up to speed with the amounts needed to serve the numbers present in the room. There was another staff member singing into a microphone. It felt like she was stalling time to allow the next room to empty before we could enter. The sprinkle pool that was so photographed on social media was not in any way deep and the smell of sweat and socks was horrrible. It too was overcrowded. The queue for the slide was long and the slide underwhelming. It was far too pink to appeal to all tastes. There was a room where u lie on beanbags and look at images of the sky but it was so busy it was neither quiet or peaceful in this room as intended and there was a severe shortage of beanbags. There was another room with bananas hanging from the ceiling and some younger kids were enjoying it and running so freely around that there were numerous collisions. There were samples of ice cream served but again the staff were under pressure with the numbers. The attendant explained to me on admission that the throughout the experience we could go at out own pace but on average took about an hr and a half. Even with the delays, my son and i were finished all the exhibits in about 50 mins. it was full of photo opportunities but i didnt need to pay those prices to take some snaps. I was looking forward to this part of our visit to new york but it was a disappointment - a major one. it was definitely too childish for my son at 12 years of age. I will not be returning or recommending it.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stankofff
New York City, NY2 contributions
Jan 2021
Let me share a story about my worst experience I had for a long time now...
I went to this so called "museum" with my wife and son expecting to have great time. The place looks cool on the picture and we were super positive about the visit.
Our disappointments started from the beginning when we realized that this place has nothing to do with museum. No story, no history, nothing genuine about the ice cream. Everything is just dyed walls and a lot of plastic stuffs. As a “compliment”, we received tasteless ice cream with no choice for flavors. Then, we were asked to take “the compliment” outside the "museum" under the freezing 20 degrees F. They don’t have heat lamps outside or any kind of protection from the terrible weather.
My son started to get cold and some other kids start to complain too. We stayed less than a minute outside realizing we have to throw the ice creams to the bin in order not to get sick.
On our way back to the “museum” rooms, my wife removed her mask for a second to take a picture. Nobody from the visitors was around at this short moment. Unfortunately, she was noticed by one guy from the personnel and few minutes later we were forced to leave the place from the security.
I asked the manager why is this necessary and I said that we are sorry about the accident. Instead of understanding, he claimed that we were informed at the entrance about the “rule” as follows: if someone of the family/group removes his/her mask, everybody must to leave ?!? Of course I denied. First, because we are rational people and if we knew that "rule" we wouldn’t even think to lose our 130$ paid for tickets. Second, this rule sounds absurd because the responsibility in this country is personal, not collective. My wife admitted her misbehavior, though she was not informed or warned about the “rule”. As a final resort, I asked if it’s possible my wife to wait outside when me and my son do the tour. The manager declined and continued to ask all of us to leave. My son was super frustrated and barely kept his tears. This guy discriminated me and my son because of my wife’s wrong. Meanwhile, he didn’t notice the cough of the employee at the entrance, nor how loose and dirty was his own mask which was dropping below his nose all the time. Unfortunately, this is a place where hypocrisy and double standards prevail over the good faith and care for the customers
I tried to receive full or partial refund because we didn’t visit any of the rooms. This guy rejected everything.
Fortunately, I received my money after a dispute through AmEx.
In conclusion, this place is not museum, it’s a colored playground put in suits. The prizes are overrated for the service you expect to receive. The worst part comes from the discriminatory personnel, who enforces brutal restrictions to the customers, forgetting to obey by its own rules.
I went to this so called "museum" with my wife and son expecting to have great time. The place looks cool on the picture and we were super positive about the visit.
Our disappointments started from the beginning when we realized that this place has nothing to do with museum. No story, no history, nothing genuine about the ice cream. Everything is just dyed walls and a lot of plastic stuffs. As a “compliment”, we received tasteless ice cream with no choice for flavors. Then, we were asked to take “the compliment” outside the "museum" under the freezing 20 degrees F. They don’t have heat lamps outside or any kind of protection from the terrible weather.
My son started to get cold and some other kids start to complain too. We stayed less than a minute outside realizing we have to throw the ice creams to the bin in order not to get sick.
On our way back to the “museum” rooms, my wife removed her mask for a second to take a picture. Nobody from the visitors was around at this short moment. Unfortunately, she was noticed by one guy from the personnel and few minutes later we were forced to leave the place from the security.
I asked the manager why is this necessary and I said that we are sorry about the accident. Instead of understanding, he claimed that we were informed at the entrance about the “rule” as follows: if someone of the family/group removes his/her mask, everybody must to leave ?!? Of course I denied. First, because we are rational people and if we knew that "rule" we wouldn’t even think to lose our 130$ paid for tickets. Second, this rule sounds absurd because the responsibility in this country is personal, not collective. My wife admitted her misbehavior, though she was not informed or warned about the “rule”. As a final resort, I asked if it’s possible my wife to wait outside when me and my son do the tour. The manager declined and continued to ask all of us to leave. My son was super frustrated and barely kept his tears. This guy discriminated me and my son because of my wife’s wrong. Meanwhile, he didn’t notice the cough of the employee at the entrance, nor how loose and dirty was his own mask which was dropping below his nose all the time. Unfortunately, this is a place where hypocrisy and double standards prevail over the good faith and care for the customers
I tried to receive full or partial refund because we didn’t visit any of the rooms. This guy rejected everything.
Fortunately, I received my money after a dispute through AmEx.
In conclusion, this place is not museum, it’s a colored playground put in suits. The prizes are overrated for the service you expect to receive. The worst part comes from the discriminatory personnel, who enforces brutal restrictions to the customers, forgetting to obey by its own rules.
Written January 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello there! Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. We have shared your review with our team.
You're welcome to email us at hello@museumoficecream.com to further inform us about the details of your experience.
Written February 2, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joshua N
San Francisco, CA91 contributions
Jan 2020
If you are one to enjoy and support museums and culture, avoid this place at all costs. I visited with my friends as something to do but I foolishly didn't research ahead of time as this is an overpriced photo booth experience for Instagram. There is no cultural or educational aspect to this visiting the Photo Booth of Ice Cream (I think this is a better name). They are a for profit attraction that you can get at a local county fair, not something worthy of even being in a city. Tourist trap at best! Additionally, I love their use of non-traditional Museum, aka, not a museum... It's unfortunate that they are allowed to use the word Museum when in fact, even in the sense of non-traditional museum, it is not even close to a Museum. Too many of these pop-up instagram experiences are taking revenue from educational experiences that deserve to be recognized and visited. They are just a money hungry for profit company that offers a shallow experience so people can make their instagram/facebook page look more interesting. If your in NYC, the obvious choice would be to spend our tourist (or local dollars) at the MET, Natural History Museum or one of the many other actual Museums that can enhance ones cultural experience. This specific company manipulates the word museum and it is a real shame. Perhaps call it the World of Ice Cream, that way you don't deceive people into believing your product/ experience is educational or cultural.
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi!
We appreciate you taking the time to give this feedback. MOIC is a non-traditional museum dedicated to creating moments of human connection through the love of ice cream. Please email any concerns to hello@musuemoficecream.com so we can better accommodate you and improve the experience for our future guests.
Written February 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SGorvitz
New York City, NY6 contributions
Jan 2020
I went yesterday with my husband and two kids, ages 7 and 9. The sprinkle pit was the only thing the kids truly enjoyed. My husband and I enjoyed nothing. The ice cream was mediocre at best, and the 3-4 samples we received along the way were tiny. It was a hot, sweaty place with no air circulation. It was overly crowded the entire time, forcing us to stand around and wait at virtually every turn. I'm not sure if I saw anyone actually enjoying themselves - everyone was too busy taking pictures for social media. I DON'T GET IT. I would never, ever recommend this place to anyone, especially not for the exorbitant price.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We appreciate you taking the time to give this feedback. MOIC is a non-traditional museum dedicated to creating moments of human connection through the love of ice cream. Please email any concerns to hello@musuemoficecream.com so we can better accommodate you and improve the experience for our future guests.
Written January 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mary Margaret G
3 contributions
Apr 2021
The exhibits were cute and fun to take pictures. If you are concerned about social distancing, though, don't visit during the pandemic. Exhibits were very crowded and there were very few staff. None of the staff members cleaned and most of the hand sanitizer containers were empty. People did not adhere to the markers placed on the floor.
The price is incredibly high and several of the rooms/interactive experiences/places to get treats are closed. Going is not worth the price you have to pay. With that said, it was super cute and we had fun taking pictures - all of our pictures had a lot of people in them! I'm hoping we didn't get COVID from this experience.
The price is incredibly high and several of the rooms/interactive experiences/places to get treats are closed. Going is not worth the price you have to pay. With that said, it was super cute and we had fun taking pictures - all of our pictures had a lot of people in them! I'm hoping we didn't get COVID from this experience.
Written April 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello! Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests.
We've noted down your feedback and will share them with the management team. You're welcome to email us at hello@museumoficecream.com to further inform us about the details of your experience.
Written April 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abigail
New York72 contributions
Dec 2021
I was so excited to go to this place because of the pictures I've seen on Instagram, but I was so disappointed when I actually got there. They did not check for tickets at the entrance and didn't even ask for proof of vaccination cards. They let us into the building in huge groups and all at once. The building is already small and allowing such huge groups to enter and a time was not the best decision due to the spike in COVID cases right now. However, at almost every corner there were staff members sanitising as each group went on.
Although we did get free samples in each part of the tour, I don't think I would spend $50USD for this experience again. They need to work on their protocols and safety measures in general, and probably lower the number of persons allowed each day to reduce the risk of spreading the virus.
Although we did get free samples in each part of the tour, I don't think I would spend $50USD for this experience again. They need to work on their protocols and safety measures in general, and probably lower the number of persons allowed each day to reduce the risk of spreading the virus.
Written December 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. You're welcome to email us at hello@museumoficecream.com to further inform us about the details of your experience.
Written January 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MelissaClaire93
Cinnaminson, NJ859 contributions
Mar 2020 • Friends
I had seen so many pictures on Instagram from the museum so I really wanted to check it out. It is a little out of the way from the beaten path (it’s in SOHO) but it’s a pretty easy subway ride and really close to the station. It’s such a fun time. I kind of expected just a lot of glorified photo ops but it’s so much more than that. There’s little bits of information here and there (not a ton if you’re expecting a museum, museum) but it has a lot of fun facts. The group sizes they let in are small enough that you’re not fighting for photo space/activities which I expected to happen. They give you TONS of samples throughout the whole thing - we got to try probably 3 or 4 different samples of unique ice cream, macarons, and a soft serve cone. You can spend as much or as little time as you like in any of the rooms and in the sprinkle pool. There’s also the big slide which is a pretty fun time. They had hand sanitizer everywhere (beginning of the corona crisis) so it didn’t feel super dirty. I had a blast. Not sure if it’s something you’d need to see twice but it’s definitely something to check out!
Written May 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your review! We hope to welcome you back through our magical doors soon!
Written October 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam S
Morristown, NJ3 contributions
Jan 2020 • Family
The teenager daughter and two other friends had a great time taking each other’s pictures also together. It was also very exciting to ride on the slide like a little kid but every staffs at the museum made it very special!!! It was a little frustrating to wait to watch very slow process of scooping out a tiny ice cream cone they were giving out but overall it was a worth of the trip into New York from NJ. Especially the manager, Kevin was awesome guy who made our day special!!! Thank you so much!! Sammy from NJ.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Sammy,
Thanks for getting ice cream with us. Our mission is to make every experience special. Thank you so much for your kind words!
Written January 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1198r
44 contributions
Feb 2020 • Friends
So much fun walking through this museum! The employees were all so friendly. Didn't feel crowded. So many great photo ops and little samples of ice cream along the way. I only gave it 4 stars instead of 5 because it is a little pricey.
The free coat check was great for the winter months
The free coat check was great for the winter months
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beach girl
21 contributions
Will this keep a tween interested?
Jill T
New York City, NY82 contributions
I don’t think so. It was really boring. I had a 17 yo with me, and she didn’t like it at all.
Are two year olds free or only under 2 free?
Great question! My wife and I brought our 2yo son and 11mo daughter. Only mommy and daddy paid, and no one had an issue with that.
Recently viewed
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listingMuseum of Ice Cream (New York City) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Museum of Ice Cream
- Museum of Ice Cream is open:
- Mon - Mon 9:30 AM - 8:00 PM
- Wed - Thu 9:30 AM - 8:00 PM
- Fri - Sun 9:30 AM - 8:30 PM
- Museum of Ice Cream admission prices can vary. Entrance tickets currently cost $48.70, while a popular guided tour starts around $50.00 per person. See all 5 Museum of Ice Cream tickets and tours on Tripadvisor
- Museum of Ice Cream can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 5 Museum of Ice Cream tickets and tours on Tripadvisor
- Hotels near Museum of Ice Cream:
- (0.07 mi) Crosby Street Hotel
- (0.08 mi) The Mercer Hotel
- (0.18 mi) The Broome
- (0.05 mi) incredible light, 26' ceilings & great outdoor space
- (0.27 mi) The Nolitan Hotel
- Restaurants near Museum of Ice Cream:
- (0.00 mi) Museum of Ice Cream
- (0.03 mi) Juice Generation
- (0.08 mi) Balthazar
- (0.08 mi) Delicatessen
- (0.06 mi) Lure Fishbar
- Attractions near Museum of Ice Cream:
- (0.01 mi) SoHo
- (0.02 mi) Scholastic Store
- (0.12 mi) St. Patrick's Old Cathedral
- (0.14 mi) New York Street Photography Tours by James Maher
- (0.13 mi) Lower Manhattan
Museum of Ice Cream Information
| Excellent Reviews | 291 |
|---|---|
| Very Good Reviews | 55 |
| Museum of Ice Cream Photos | 326 |















































































