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City Sightseeing New York

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Traveler Overview
  • Excellent32%
  • Very good24%
  • Average16%
  • Poor11%
  • Terrible17%
Travelers talk about
“night tour”(293 reviews)
“day pass”(190 reviews)
About
Enjoy the best of the Big Apple using a single convenient ticket! Sit back and relax while our knowledgeable tour guides describe the history and background of New York City. This is an opportunity to immerse yourself in full New York City...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Suggested duration: 2-3 hours
Contact
New York City, NY 10036
Central Park
Website
+1 212-445-7599
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Ways to Experience City Sightseeing New York
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Reviews (3,479)
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2,744 results
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All reviews night tour day pass hop on hop off bus downtown tour new york allan france statue of liberty hour ticket tour guides are your bearings lower manhattan big apple brooklyn bridge empire state top of the rock ellis island uptown
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1 - 10 of 2,744 reviews
Reviewed 4 days ago via mobile

What great value! When we visited with the package we purchased we had 3 excursions to use up or you could chose to dine out. Not only are the 3 excursions included but we could hop on and off any of the tour buses across...More

Date of experience: February 2019
Thank travels110
Reviewed 6 days ago via mobile

Purchased 48hr tickets online and didn’t get any help with bus stop locations from the guys selling the tickets...only interested in the commission. Got on a bus and missed the stop we wanted due to the drivers inability to play the correct guide for the...More

2  Thank nickydav74
Reviewed 1 week ago via mobile

Both times we visited New York we used this hop on hop off bus to get around and see the sights. They offer a three day deal and it’s worth every penny. Tours are informative and you get to see every part of Manhattan and...More

Date of experience: September 2018
Thank varadero108
Julia K, Guest Relations Manager at City Sightseeing New York, responded to this reviewResponded 4 days ago

Hi varadero108, We are glad to hear you enjoyed your time with us. Hope to see you again in the future. Thanks for your review.

Reviewed 1 week ago via mobile

Today we booked 3 tickets for the bus tour, which we found very helpful to see more of the city itself. The first tour we took was the yellow route, which took us to downtown Manhattan. Unfortunately we didn’t have a tour guide for this...More

Date of experience: February 2019
Thank thomasbC7263VP
Julia K, Guest Relations Manager at City Sightseeing New York, responded to this reviewResponded 1 week ago

Hi thomasbC7263VP, We are glad to hear you enjoyed your time with us and your guide made the experience more enjoyable. Thank you for taking the time to review us.

Reviewed 1 week ago via mobile

We visited in March. It was extremely cold and one day we were stood waiting for an hour and a half by the 9/11 museum waiting for the bus to come. We thought we had the wrong stop but multiple other people were also waiting....More

Date of experience: March 2018
Thank SJ-Callum
Julia K, Guest Relations Manager at City Sightseeing New York, responded to this reviewResponded 1 week ago

Hi SJ-Callum, We are sorry to hear you had a bad experience with us the last time you visited our wonderful city. We hope you have a better experience this time if you do decide to use our tour services again. We look forward to...More

Reviewed 2 weeks ago via mobile

Gray line 3 day pass wasted. Filthy bus with rubbish. Audio not working and commentary could not be understood. Given wrong information on route taken. Only used one day out of three because of pooor quality.

Date of experience: December 2018
1  Thank Bronwyn E
Julia K, Guest Relations Manager at City Sightseeing New York, responded to this reviewResponded 1 week ago

Hi Bronwyn E, We are sorry to hear you did not enjoy your experience with us. We have forwarded your review to the appropriate departments. Thank you for your review.

Reviewed 2 weeks ago

the driver never showed up in Rockefeller plz and we had to go to to the bus station after waiting for 40 minutes in the rain. They said sorry we have it wrong on our web site and that was it. Unprofessional.

Date of experience: January 2019
2  Thank Anem11041987
Julia K, Guest Relations Manager at City Sightseeing New York, responded to this reviewResponded 1 week ago

Hi Anem11041987, We apologize for any inconvenience you may have experienced. Thank you for your review and we will look into this further.

Reviewed 3 weeks ago via mobile

For us these passes did not work. Waiting times over 4 hours to take the boat to Ellis Island, to access Museums or Empire State. You need to show up, and get in line to buy a ticket on the spot. Not possible to buy...More

Date of experience: December 2018
Thank DGunung
Julia K, Guest Relations Manager at City Sightseeing New York, responded to this reviewResponded 1 week ago

Hi DGunung, Sorry the pass did not work out for you. We strive to be the best and with reviews like yours we pinpoint areas we can work on improving. Thank you for your review.

Reviewed 3 weeks ago via mobile

Had Tommy as the guide and even that the day was a total wash out with rain it never dampen Tommy stories and passion... would take another one with these guys

Thank Voyage722423
Julia K, Guest Relations Manager at City Sightseeing New York, responded to this reviewResponded 1 week ago

Hi Voyage722423, Glad to hear you had a good time on our tour. Thank you for your review.

Reviewed 3 weeks ago

We did the three different routes, Uptown, downtown and Brooklyn plus the boat tour. The first to uptown, central park, Trump tower etc was quite boring with okay commentary, as was the Brooklyn one. The down town tour was much better with an actual guide...More

Date of experience: January 2019
Thank toni t
Julia K, Guest Relations Manager at City Sightseeing New York, responded to this reviewResponded 1 week ago

Hi toni t, We are always glad to hear when a customer has a pleasant experience using our services. Thank you for leaving a review.

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Questions & Answers
Ask a question
42filipeg
November 1, 2018|
AnswerShow all 5 answers
Response from Frank C | Reviewed this property |
Nope.
0
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nakiska_11
September 17, 2018|
Answer
Response from Zoltan T | Reviewed this property |
I don't know,sorry
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nakiska_11
September 16, 2018|
AnswerShow all 11 answers
Response from paulkI5350TY | Reviewed this property |
15-20% depending on how good the service is 👍
1
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Travel Forum Posts
hayleyann1986
hayleyann1986
4th July Fireworks cruises/events (7 Replies)
Hi everyone! Myself and partner are visiting New York together for the first time 1st-5th July and are trying to decide on what to book for the 4th July. I have been searching the site and web for the best river cruises but there's so many! We're not too fussed about a dinner cruise, but would like a good seating area on-board and obviously a good view. I have narrowed it down so far to City Sightseeing New York and Circle Line. The rest are a little out of our price range. Ideally...More
May 23, 2014|
Response fromhayleyann1986|
Thank you! And probably a silly question but I've read that the fireworks are on the east river this year, so all companies who's website still advertises the Hudson will be on the East river instead?