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The Spa at Mandarin Oriental, New York

80 Columbus Cir, New York City, NY 10023-5800
+1 212-805-8880
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Review Highlights
Excellent massage!

There is not much to the Mandarin Oriental Spa if you compare it to the spa palaces in Las Vegas... read more

Reviewed April 1, 2018
LotusDragon
,
El Paso, Texas
via mobile
The hotel is great but the spa is whatever

For the prices this place charges for spa treatments you'd expect it to be super. It's not. First... read more

Reviewed January 12, 2018
NicandB
,
New York City, New York
Read all 54 reviews
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The award-winning Spa at Mandarin Oriental, New York spans 14,500 feet high above Manhattan. Honoring Mandarin Oriental’s eastern culture and heritage while incorporating influences from the cultural diversity of New York City, the Five-Star spa offers holistic rejuvenation in a tranquil, meditative setting. Within The Spa, a 6,000-square-foot fitness center offers a range of cardiovascular and weight training equipment, plus a 75-foot lap pool bathed in natural sunlight from floor-to-ceiling windows provides Hudson River views.
  • Excellent71%
  • Very good11%
  • Average12%
  • Poor1%
  • Terrible5%
Travelers talk about
“new york” (4 reviews)
“therapist” (11 reviews)
“oxygen” (3 reviews)
Closed Now
Hours
Hours Today: 8:00 AM - 10:00 PM
LOCATION
80 Columbus Cir, New York City, NY 10023-5800
Midtown
CONTACT
Website
+1 212-805-8880
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"new york"
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"therapist"
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1 - 10 of 47 reviews

Reviewed April 1, 2018 via mobile

There is not much to the Mandarin Oriental Spa if you compare it to the spa palaces in Las Vegas. The spa is certainly small and restricted, but the massages are exceptional. Too many times I am asked for areas of concern prior to a...More

1  Thank LotusDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded April 9, 2018

Dear LotusDragon, We truly appreciate the time you took to write such a lovely review of your experience with The Spa and we hope that you will join us once again the next time you are in New York. Warm Regards, Mandarin Oriental, New York...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2018

For the prices this place charges for spa treatments you'd expect it to be super. It's not. First of all, you cannot get anyone on the phone to even book an appointment. No way to book online as an option, either. Then the spa pool...More

Thank NicandB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded January 18, 2018

Dear NicandB, We appreciate the time you took to share your experience with us at The Spa during a recent visit. We are sorry that your overall experience did not live up to your expectations or those that we strive to provide to each of...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2017

The Thai Yoga Massage I selected was outstanding. The therapist customized the treatment to address my specific needs. I left the spa feeling fantastic. While they offer plenty of classic treatments, selecting something a bit more personalized and unique was worth it. The spa is...More

1  Thank UTAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded October 6, 2017

Dear UTAustin, We truly appreciate the time you took to write such a lovely review of your experience with The Spa and your Thai Yoga Massage. We hope that you will join us once again the next time you are in New York. Warm Regards,...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed July 19, 2017

Mandarin is a fabulous hotel and if you only have time for a quick afternoon at the Spa, I recommend Mandarin. They really make you feel special.More

1  Thank 681margaretf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded July 21, 2017

Dear 681margaretf, We sincerely appreciate you taking a moment to share your experience about your recent visit with us at The Spa at Mandarin Oriental, New York. It is a delight to hear how much you enjoyed your time with us and hope to have...More

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Reviewed May 22, 2017 via mobile

I booked my 80 minute massage purposefully on a rainy day. The interior of this spa is just beautiful and simply done. It's an oasis in the city that never sleeps. This was my first visit and it was absolutely decadent. From booking the appointment,...More

Thank Lynn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded May 26, 2017

Dear Lynn F, Thank you so much for your flattering review of The Spa at Mandarin Oriental, New York. We are glad to hear how much you enjoyed your massage and overall spa experience with us. We hope to welcome you back again soon. Warm...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2017 via mobile

As I am staying in the MO NY for six nights I have just visited the spa at mandarin oriental. There is a comfy relaxing lounge with beds, a hot steam room, a oxygen pool. The treatment was incredible and perfectly arranged (you can choose...More

Thank dariof94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded April 28, 2017

Dear dariof94, Thank you very much for taking the time to write a lovely review about your experience with us at The Spa during your time here at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed your treatment, the facilities...More

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Reviewed April 1, 2017 via mobile

My husband set up a prenatal massage, manicure and pedicure for my birthday weekend. He called a couple weeks earlier and asked for the same day we would be checking into the hotel on Saturday April 1. He didn't receive any email confirmation about the...More

Thank Lezlee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2017

I had a massage and a body scrub. There are Japanese influences throughout and start by taking your shoe when you check in. Each phase of the treatments are well thought out and I never felt rushed. I loved their signature smell so much I...More

Thank Renee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded March 17, 2017

Dear Renee H, Many thanks for taking a moment to write about your Spa experience with us recently at The Spa at Mandarin Oriental, New York. It is wonderful to hear how much you enjoyed your body scrub and treatment and we hope to have...More

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Reviewed March 6, 2017 via mobile

What an amazing morning full of relaxation and pampering. My services of the day included a 50 minute massage and a pedicure. The staff were welcoming and informative regarding the additional relaxation options available following your services.

Thank julierayc73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2017 via mobile

We have enjoyed spa treatments at Mandarins in other cities and decided to try NYC, and we were not disappointed. A bit more pricey than other cities since it's New York but the same great service. The unisex waiting area is a bit odd -...More

Thank maxpaste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded January 19, 2017

Dear maxpaste, We truly appreciate the time you took to write such a lovely review of your experience with The Spa and we hope that you will join us once again the next time you are in New York. Warm Regards, Mandarin Oriental, New York...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Ask a question
Questions & Answers
MelbourneMack
March 31, 2018|
Answer
Response from Mandarin_NYC | Property representative |
Dear MelbourneMack, Thank you for your question regarding The Spa at Mandarin Oriental, New York and our fitness and pool facilities. We do not offer a day pass for our facilities and our pool and fitness facility are open... More
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