We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Book In Advance
More Info
and up
9/11 Memorial Museum Admission
More Info
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
  • Excellent76%
  • Very good17%
  • Average4%
  • Poor0%
  • Terrible0%
Travelers talk about
Closed Now
All hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
Write a Review
Reviews (65,949)
Traveler rating
Traveler type
Time of year
  • More languages

1,201 - 1,210 of 65,949 reviews

Reviewed April 14, 2017 via mobile

What else can be said. I lived through it. Here's where I disagree with Trip Adviser. They want me to write more but this is a somber place - as well as informative. So when I say "stoic" enough said, I mean it.

Thank Richard Frankli... J
Reviewed April 14, 2017 via mobile

The 9/11 memorial is a good resource to knowledge about what happened. There is staff everywhere, so if you have questions they'll gladly answer them. A must-see is the Reborn time-lapse of the restoration of ground zero. The museum was a little too much in...More

Thank Helene F
Reviewed April 14, 2017 via mobile

Long queues but worth the wait. Book in advance . Lots of security checks. The are items on show that have been rescued and put on show

Thank Karen H
Reviewed April 14, 2017 via mobile

Fantastic museum a wonderful place to visit, to learn what happened very sad but very good to see well worth a visit ❤

Thank Maddison B
Reviewed April 14, 2017 via mobile

We all know about the Twin Towers and the tragedy that happend I am was so sad when I got to the Memorial Just seeing where the towers collapsed :( its worth visiting this place you can learn all about it and remember that their...More

Thank AriPadilla
Reviewed April 14, 2017 via mobile

This is a must see! If you make it to New York, you HAVE to see this place. Takes you back a bit and really does move you! Captured the event in such a way and there are also people around from the day offering...More

Thank Kaisha D
Reviewed April 13, 2017

We took the guided tour here in December 2017. A must visit for anyone coming to NYC. Very sobering and a reminder of hero's and devastation. Don't miss it.

Thank TmanSydney_Australia
Reviewed April 13, 2017 via mobile

A very moving and memorable experience. For such a sensitive topic the memorial has been extremely well thought out. I thoroughly recommend taking the tour before going into the museum. We went thinking we would be there about an hour and ended spending half a...More

1  Thank Sean S
Reviewed April 13, 2017

We visited this recently whilst in New York. It is very poignant, and very humbling place to visit. The museum and memorial, are a great tribute to everybody affected by the events of 9/11. Everyone that visits New York should visit this., the layout and...More

1  Thank bailliebaillie
Reviewed April 13, 2017

This was definitely worth a visit, it's very thought provoking and quite emotional, a beautiful and fitting memorial to the people lost on this tragic day in 2001.

Thank egobunny1
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
Sponsored by:
Nearby Restaurants
O'Hara's Restaurant and Pub
751 reviews
.12 miles away
160 reviews
.14 miles away
Eataly Downtown
238 reviews
.08 miles away
One World Observatory Restaurant
191 reviews
.09 miles away
Nearby Attractions
One World Observatory - World Trade Center
15,303 reviews
.12 miles away
St Joseph's Chapel Catholic Memorial at Ground Zero
833 reviews
.17 miles away
The Oculus
627 reviews
.10 miles away
Questions & AnswersAsk a question
I have a general question if I buy the last ticket time to the museum ( 4:30) what 's the latest I can get there? Could i still go in at 4:45-5 if I was running late
May 7, 2017|
Answer Show all 2 answers
Response from TravelerMike9999 | Reviewed this property |
You should do your best to be on time but most likely you still will be allowed entry even if you are a bit late. The later you are, the lower your chance of being admitted. Also note that the last entry Sunday through... More
Can you visit just the memorial at night to see it lit up, ie. after 8pm? Or is it closed off? Thanks
April 30, 2017|
Answer Show all 5 answers
Response from Georgiana S | Reviewed this property |
Not sure if it is lit up. Doubt it. I don't think the beauty of the 2 fountains on the footprints of North and South Towers can be appreciated at night.
Is there a difference between the "museum" and the "Memorial" as far as tickets go? Does the museum ticket get me into the Memorial? Do I need a guided tour?
April 29, 2017|
Answer Show all 7 answers
Response from France's-Anne G | Reviewed this property |
Yes there's a difference. The memorial is free to everyone, you just wander around trying to take in the enormity of what happened. You have to pay to go into the Museum which is overwhelming, but worth it. The guided tour... More