We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Website
Share
Save
ADMISSION TICKETS (1)
9/11 Memorial Museum Admission
from $26.00*
ADMISSION TICKETS (1)
9/11 Memorial Museum Admission
from $26.00*
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighborhoods
Neighborhoods
Overview
More
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“fitting tribute” (1,152 reviews)
“twin towers” (2,378 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 2-3 hours
LOCATION
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
CONTACT
Website
+1 212-312-8800
Ways to Experience The National 9/11 Memorial & Museum
from $26.00
More Info
from $83.99
More Info
from $84.00
More Info
New York CityPASS
1,163 Reviews
from $126.00
More Info
Write a ReviewReviews (80,966)
Traveler rating
Traveler type
Time of year
Language
  • More languages
All reviews
"who lost their lives"
in 3,551 reviews
"fitting tribute"
in 1,152 reviews
"twin towers"
in 2,378 reviews
"moving tribute"
in 931 reviews
"emotional experience"
in 1,213 reviews
"new york"
in 5,564 reviews
"beautiful tribute"
in 1,145 reviews
"first responders"
in 692 reviews
"survivor tree"
in 596 reviews
"loved ones"
in 1,001 reviews
"heart wrenching"
in 534 reviews
"guided tour"
in 1,512 reviews
"the world trade center"
in 550 reviews
"freedom tower"
in 741 reviews
"visiting nyc"
in 635 reviews
"victims"
in 4,418 reviews
"names"
in 5,181 reviews
Filter

1 - 10 of 53,523 reviews

Reviewed today

This is a very large museum, which includes many artefacts relating the attack on 11th September 2001. Although the Americans have very good cause to despise the perpetrators this is not a vengeful display but shows the courage and resilence of a free people in...More

Thank ColinBern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed today

Although we didn't have the time to go around the museum, perhaps next time, the memorial fountains were stunning. I couldn't bring myself to take out my camera, it didn't seem appropriate , instead I walked around, I read and I unashamedly shed a quiet...More

Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday

As the other reviewers have said, this is a great museum and visiting is a very powerful and emotional experience. We went on a Friday evening about 6 pm and were given tickets for immediate entry. We used the NY Sightseeing Pass and had no...More

1  Thank Dallas_Traveler3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed yesterday via mobile

Very moving but must do visit. Still hard to believe such huge towers could fall. Visited TT 22 years ago so seeing it now was very strange. Worth booking in advance to avoid the queues.

Thank Simon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday

If you're in the city for a couple days, the 9/11 memorial and museum needs to be on your list. It's astonishing and touching to see the artifacts that are displayed.

Thank Vinisha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday

This museum left us speechless. An emotional and compelling reflection on a tragic event of global proportions. Be prepared to be moved through sight and sound. An experience like none other I have had.

Thank mscott66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday via mobile

The only museum I have been to where there are tissues provided. Very moving and beautifully balanced and presented.

Thank Will E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday via mobile

This is definitely worth the visit if you can spare time in your itinerary. You won't be dissapointed and also pay tribute to the tragedy

Thank e_moshun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday

Every American should tour the facility. We spent hours there looking at the exhibits. It was amazing how they incorporated parts of the old trade centers into this facility. It was fascinating.

Thank elizabethcO586KJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday via mobile

What an incredible tribute. Visiting the memorial and museum was emotional and poignant but something that everyone needs to experience.

Thank AdventuresFirst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
Nearby HotelsSee all 480 hotels in New York City
Courtyard New York Downtown Manhattan / World Trade Center Area
480 reviews
.12 miles away
W New York - Downtown
1,257 reviews
.12 miles away
World Center Hotel
1,074 reviews
.12 miles away
Club Quarters Hotel, World Trade Center
1,705 reviews
.13 miles away
Nearby Restaurants
O'Hara's Restaurant and Pub
1,049 reviews
.12 miles away
Eataly Downtown
1,067 reviews
.09 miles away
View Of The World
79 reviews
.10 miles away
One World Observatory Restaurant
275 reviews
.09 miles away
Nearby Attractions
One World Observatory
20,617 reviews
.12 miles away
World Trade Center Memorial Foundation
537 reviews
.04 miles away
St Joseph's Chapel Catholic Memorial at Ground Zero
1,149 reviews
.17 miles away
Ask a question
Questions & Answers
anaclarinha092010
July 10, 2018|
AnswerShow all 5 answers
Response from GibsonHyde | Reviewed this property |
They only give away limited amounts based on how many revenue tickets they have sold that day. You can also only get 4 tickets max, and they only start the raffle at 5pm, and prevent entry after 7pm which will limit the time... More
1
Vote
James R
July 7, 2018|
AnswerShow all 4 answers
Response from cttaketa | Reviewed this property |
It's easier and faster to book online. They have specific time slots that can fill up fast but it's rather easy to get a time.
1
Vote
Jonathan G
June 28, 2018|
AnswerShow all 3 answers
Response from Male123 | Reviewed this property |
The 13 year old will be fine. For the seven year old just be careful with them as there is one section where they show people jumping out of the windows. Other than that it’s fine and lots for them to see.
2
Votes