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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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NYC Highlights Small-Group Tour
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9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“moving experience” (2,299 reviews)
“beautiful tribute” (1,030 reviews)
Open Now
All hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (72,617)
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1 - 10 of 47,803 reviews

Reviewed yesterday

This is a beautiful tribute to those victims of 911. It's not overly political, or focused on a particular message, just a place reflect and absorb the terrible events of that day and the lives that were changed forever.

Thank David P
Reviewed yesterday

We lived in the city at the time of the attack but we learned new information at this comprehensive and stunning exhibit. The extraordinary photographs, the heart-wrenching audios, the artifacts, the thorough explanations, all revived old memories, touched and saddened us. A must see.

Thank NanaSueNewYork
Reviewed yesterday via mobile

Moving. The outdoor memorial is spectacular. The indoor museum was heartbreaking but necessary for everyone to see

Thank Eric Q
Reviewed yesterday via mobile

Gave it 5 stars because 10 stars was not a choice. This place is so we'll done, yet another reason to be a proud American. By chance I had opportunity to go today, solo, and am glad I did. ESPECIALLY for those of us who...More

Thank wgardellajr
Reviewed yesterday

This museum is so quiet you could hear a pin drop. It is absolutely heartbreaking. Looking at all the photos of lives lost made me so emotional. I made sure to thank the officers out front for keeping everyone safe. Please do so as well,...More

Thank Bskcase
Reviewed yesterday

Both the memorial and the museum show great respect for those we lost. From someone who was there that day, they provided great comfortable. They also put together an unbiased timeline and walk-through of exactly what had happened, step by step, so help us all...More

Thank Jodi P
Reviewed yesterday via mobile

Like many millions of others I saw this happen live on TV. However it's not till you see the sheer scale of the place and the way they have paid tribute to those who lost their lives on that fateful day do you truly appreciate...More

Thank Stuart W
Reviewed yesterday via mobile

Everyone who visits New York should pay a visit to the 911 Memorial Very interesting and captivating place The only downside I felt was the slightly cheapening of the whole experience with the obligatory gift shop - still gave five stars disputed this

Thank Trevor L
Reviewed yesterday via mobile

I found the memorial to be very well done and the perfect way for everyone affected to be remembered every day. What happened is a piece of history now and some of the footage and artefacts were great reminders of what occurred on that day....More

Thank cazzaphinn
Reviewed yesterday

Having been flying home from Europe on 9/11, this was a must see for my wife and me. No matter where are you were on that day, this museum is worth seeing and very emotional. Highly recommended. You will not be disappointed.

Thank W Anthony M
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
October 18, 2017|
AnswerShow all 7 answers
Response from Mangosdead | Reviewed this property |
Just being around the monument is such a powerful experience, I don’t know if a tour is necessary... in fact, I was their Monday the 11th of September this year, the energy around the monument was immense, the pictures of... More
October 15, 2017|
AnswerShow all 11 answers
Response from bisonburger | Reviewed this property |
City Pass, absolutely. The more items you purchase on one pass the deeper the discount. Also you get preferred line at some attractions. It's the only way we go.
October 12, 2017|
AnswerShow all 4 answers
Response from Mel and Margare... G | Reviewed this property |
We went on the fly and I would buy the tickets right outside at one of the kiosks. I did the guided tour as you go right to the front of the line on the weekends. If you go during the week- go in the morning before the... More