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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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$26.00*
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9/11 Memorial Museum Admission
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$109.00*
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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$35.00*
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9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade
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Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“twin towers” (2,340 reviews)
“beautiful tribute” (1,127 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 2-3 hours
LOCATION
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
CONTACT
Website
+1 212-312-8800
Ways to Experience The National 9/11 Memorial & Museum
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"who lost their lives"
in 3,487 reviews
"twin towers"
in 2,340 reviews
"beautiful tribute"
in 1,127 reviews
"new york"
in 5,454 reviews
"fitting tribute"
in 1,136 reviews
"moving tribute"
in 913 reviews
"emotional experience"
in 1,191 reviews
"survivor tree"
in 586 reviews
"loved ones"
in 982 reviews
"heart wrenching"
in 528 reviews
"first responders"
in 673 reviews
"guided tour"
in 1,471 reviews
"freedom tower"
in 734 reviews
"the world trade center"
in 544 reviews
"visiting nyc"
in 627 reviews
"victims"
in 4,346 reviews
"names"
in 5,121 reviews
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1 - 10 of 52,866 reviews

Reviewed today

The Museum has so many artifacts of that day, a good cry is inevitable. As a critical moment in time for this country, everyone should become a part of this. Not suitable for young children, although there were many in the exhibit. Building itself is...More

Thank suzan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed today

Very emotional place to visit. You can get free tickets to the Museum on Tuesdays after 5, but you will need to line up early to secure a spot. The Memorial pool area is very well done, beautiful surroundings to commemorate the people lost. Museum...More

Thank Geoff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed today via mobile

Brought back so many memories from that horrific day/ weeks around 911. The memorial did a great job of tying it all together.

Thank mdiet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed today via mobile

Visited with my wife , a very respectful way of representing sorrow from such a tragic event and I thank all the people involved in it .

Thank marktrotman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed today

Not really a lot to say about this museum. It showcases the story well but it is obviously quite a depressing and macabre place to go. We only spent 45 minutes walking round and had had enough. It's one of those things we felt we...More

Thank Glenn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday via mobile

We visited and so should you! You cannot visit New York without visiting the memorial and museum. A genuinely humbling and emotional experience we won’t forget for a long time. It’s all very well put together and informative but never loses sight of the people...More

Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday via mobile

The Memorial is thoughtfully constructed and well done. This is my first trip to NYC and ground zero is a must see.

Thank Suslee927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday via mobile

Our family of 7 enjoyed our visit to the memorial. We purchased the tickets the day of for the first time slot of the day and were able to walking past the lines, and had the museum to ourselves almost for the first hour. We...More

Thank BednarFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday

They did a nice job of honoring those we lost on 9/11. It's a very somber place. We bought our tix outside from the machine and there was no line or wait to get in. Be prepared to go thru airport type security.

Thank Jo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday via mobile

We walked to the memorial pools/ waterfalls. I found them special but I remember watching this horrific incident unfold in world need. My daughter did not have that Insight. We did not go into the museum

Thank Kylie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
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Questions & Answers
Roalmabi
June 2, 2018|
AnswerShow all 6 answers
Response from Sarah M | Reviewed this property |
We went to the one world tower first then made our way to the museum. We queued up to get the tickets, the queue went quickly so I would just get them on the day.
0
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sboga
May 23, 2018|
AnswerShow all 7 answers
Response from Nancy Y | Reviewed this property |
Just depends on how you like to learn. I've been twice and still haven't seen it all. The tour may tell stories in addition to what you are looking at.
0
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Holly T
May 16, 2018|
AnswerShow all 4 answers
Response from Andrew T | Reviewed this property |
It did not cost anything to walk around by the two locations of the old towers. There were no queues either. Since the memorial area is all on level ground you should be fine. There is a small shop outside should you want... More
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