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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“moving experience” (2,244 reviews)
“beautiful tribute” (1,017 reviews)
Open Now
All hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (71,417)
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1 - 10 of 46,969 reviews

Reviewed yesterday via mobile

I forgot how bad this was walking through the museum I was choked up every time I turned the corner,so much to see but very emotional all the videos the memories the amount of people that lost their lives in a senseless display of terrorism,...More

Thank brett n
Reviewed yesterday via mobile

It was so moving to walk down the Tribute Walk! The museum said it all! I could not imagined how the people felt when they were struck! It is a mass to see this museum inside and outside! We will never forget the innocent victims...More

Thank peony09
Reviewed yesterday via mobile

Everybody knows what happened and the story behind that day, but once you get into the Memorial you start to understand the brutality of it all. You see sections of the buildings frames, the concrete and bases that supported the buildings and so many more...More

Thank MattyHoofaT
Reviewed yesterday

A must when visiting New York. We went there in the morning on a Saturday, there were lines but not long waiting time to get in. The exhibition is very emotional and expect to have tears in your eyes at some times. The memorial and...More

Thank Hlynur1972
Reviewed yesterday via mobile

A must if your visiting NYC. A very somber experience. It will give you chills or it did me & make you cry. Being there & seeing it. Puts it into a whole new light. A must see for every American

Thank 2013_SouthernGirl
Reviewed yesterday via mobile

A very moving memorial to the lives lost in the 9/11 disaster. It is a must see when in New York. It has been preserved with so much careful thought gone into the preservation of the memory ofthe WTC.

Thank Linda C
Reviewed yesterday

The Memorial is really cool and a must see. The Museum makes the experience more real, bringing back memories and helping you understand the depths of the devastation. While not exactly fun, it is sure worth going to, to remember and to pray we become...More

Thank Dean326
Reviewed yesterday

First let me say I gave this memorial a four rating because it is not for everyone. People who are not emotionally stable should not go see this. Nor should people just out for a good time touristy adventure. It is SAD and was built...More

1  Thank avie8tor
Reviewed yesterday

The people who build the memorial were amazing. They were so in tune with what it should be and how to build it. Every little thing had a meaning, from the names cut out on the side of the ponds, to how the whole thing...More

Thank Sandra R
Reviewed yesterday via mobile

It was an amazing experience, yet humbling. What they have done, shows what happened and it is a place where they have remembered all the victims. You don't realise how much was destroyed until you go there and see the site. Well worth the visit.

Thank kawt
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
Terri R
September 16, 2017|
AnswerShow all 2 answers
Response from Fairliebrae | Reviewed this property |
Any day will do.
September 7, 2017|
AnswerShow all 6 answers
Response from DJfromTX | Reviewed this property |
I toured the memorial & museum on my own. There is much to experience. You can also download a free Audio Guide App which I didn't use but colleagues told me it was excellent
September 5, 2017|
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Response from Hilary1976 | Reviewed this property |
I think if the sky train goes from new ark that is the cheapest way