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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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NYC Highlights Small-Group Tour
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9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“moving experience” (2,299 reviews)
“beautiful tribute” (1,030 reviews)
Closed Now
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Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (72,652)
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1 - 10 of 47,828 reviews

Reviewed today

I loved this trip I did not realise that they had kept so much of the original buildings its absolutely amazing and the tributes and stories was great I would absolutely recommend going here

Thank morgana2219
Reviewed today via mobile

We didn’t go to the museum, yesterday, but we spent an hour or so around Ground Zero. I remember once deciding the queue was too long to go up the Twin Towers, the following year, they were destroyed. Now I look at where they were...More

Thank GarryRobson
Reviewed today

You can't help but re-live that terrible day in US history while taking in the magnitude of 9/11 in this thoughtfully constructed journey created at the 9/11 Memorial and Museum. Suggest spending the money for the guided tour experience which offers unique insights and touching...More

Thank KAK4vb
Reviewed yesterday via mobile

You simply can’t go wrong visiting this place! ❤️ This is a gorgeous memorial for all the precious lives lost on 9/11. The hard work and dedication the committee has to this memorial is mind blowing, and beautiful.

Thank Karabeth0782
Reviewed yesterday via mobile

Museum is very well done. Worth the visit. Covers everything from what happened that day through how the city has rebuilt, yet remembered, to the present day. 9/11 still feels like yesterday, and the museum enhanced those feelings - not only sadness, rage, and frustration,...More

Thank mngop
Reviewed yesterday via mobile

Second visit here... the museum is finished and so is One World center. Its sad to see flags and roses at the memorials now but sweet that these people are still remembered. This is not a place for selfies!

Thank travelgal1994
Reviewed yesterday via mobile

There are not enough words to explain this museum. The museum is just so fantastic in retelling the 9/11 story and all the good and sad moments of this terrible event. Great area to think about the value of life and how fragile it can...More

Thank Stephan N
Reviewed yesterday

We spent time a time the rememberance pools beforehand going into the museum. Use your credit card to purchase tickets at the machines out side of the museum, saves some time queueing to buy them. However, there’s is still a long wait to go through...More

Thank possum60
Reviewed yesterday via mobile

We visited the new museum for the first time since it’s completion. You need to allow several hours to see it all. There is a nice small cafe to have lunch also. We combined the museum visit with our ride to the observation floor in...More

Thank Rjkla
Reviewed yesterday

We have looked forward to visiting the 9/11 memorial and museum since its inception. Our recent bus tour gave us the opportunity. It is truly an overwhelming experience. One that I will always remember. Wear good walking shoes and come prepared to stand for long...More

Thank Don M
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
October 21, 2017|
AnswerShow all 2 answers
Response from Tincup_rules | Reviewed this property |
We got the tickets online and so could watch by a large queue for those buying on the day....time saved!
October 18, 2017|
AnswerShow all 7 answers
Response from Mangosdead | Reviewed this property |
Just being around the monument is such a powerful experience, I don’t know if a tour is necessary... in fact, I was their Monday the 11th of September this year, the energy around the monument was immense, the pictures of... More
October 15, 2017|
AnswerShow all 11 answers
Response from bisonburger | Reviewed this property |
City Pass, absolutely. The more items you purchase on one pass the deeper the discount. Also you get preferred line at some attractions. It's the only way we go.