We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Book In Advance
More Info
and up
9/11 Memorial Museum Admission
More Info
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“moving experience” (2,211 reviews)
“beautiful tribute” (1,006 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
Write a Review
Reviews (70,006)
Traveler rating
Traveler type
Time of year
  • More languages

1 - 10 of 46,092 reviews

Reviewed yesterday

This place is really memorable how it is built and it has many emotions. It is not a must but it is nice to see it and stand at that place

Thank Robko M
Reviewed yesterday via mobile

This museum is so well done and is truly an emotional and unforgettable experience. Our three teenagers learned so much and can better understand the events and impact of that horrific event. We spent over two hours at the museum and highly recommend downloading the...More

Thank defran99
Reviewed yesterday via mobile

No words need... If you are in New York you have to visit The National 9/11 Memorial. This is also good if you have short time in the city as for outside you don't need entrance ticket nor waiting in long Q.

Thank J&A L
Reviewed yesterday

The second time I've visited but the first time for my daughter who was born after this horrific event, never thought my little girl (14) would be so interested in these very recent events in my mind, but to her I suppose they are ancient...More

Thank martcallsam
Reviewed yesterday via mobile

I expected great things from this museum - but did not anticipate how well curated and moving it would be. A very complete and extensive coverage of the 911 tragedy - everyone should visit and plan on spending between 2-3 hours.

Thank Barbara S
Reviewed yesterday via mobile

As well as this is done, more ppl want pictures and selfies. No tears were dropped, no silence given. It's a place for tourist to say they've been.

Thank Amanda K
Reviewed yesterday

Our family of 4 visited both the fountains and the museum. We went early - around 9am - to avoid the long lines. As you walk through the museum you can't avoid to be moved by all the stories and the reminders of such destruction....More

Thank sheimar
Reviewed yesterday via mobile

We only saw the memorial. We didn't have time to tour the museum, but you shouldn't miss this. It helps put into perspective how many lives were lost that day and how many brave emergency workers gave their lives trying to save others.

Thank lildeb2015
Reviewed yesterday via mobile

We enjoyed our day. A lot to see and do. Really nice playground for the kids and the zoo was not bad. Make sure you wear good walking shoes.

Thank dawnn602
Reviewed 2 days ago via mobile

My husband and I visited on a wet July day. We paid the extra for a guided tour which was worth every penny. The young lady that took our group around delivered the tour with both an understated reverence for the lives lost and an...More

Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
Sponsored by:
Nearby Restaurants
O'Hara's Restaurant and Pub
818 reviews
.12 miles away
Eataly Downtown
549 reviews
.09 miles away
Bill's Bar & Burger Downtown
582 reviews
.15 miles away
One World Observatory Restaurant
209 reviews
.09 miles away
Nearby Attractions
One World Observatory - World Trade Center
16,638 reviews
.12 miles away
St Joseph's Chapel Catholic Memorial at Ground Zero
950 reviews
.17 miles away
The Oculus
945 reviews
.10 miles away
Ask a question
Questions & Answers
August 18, 2017|
AnswerShow all 4 answers
Response from hamnergirl | Reviewed this property |
The free parts are the two memorial pools.... the museum is well worth going to
August 16, 2017|
AnswerShow all 3 answers
Response from deblowe2014 | Reviewed this property |
we found it cheaper to do whilst we were there as we did the hop on hop off bus which was 110 dollars for 2 people and 2 days with a small cruise to statue included
August 12, 2017|
AnswerShow all 7 answers
Response from Wendy B | Reviewed this property |
Sorry we also did not do that tour