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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“moving experience” (2,276 reviews)
“beautiful tribute” (1,023 reviews)
Closed Now
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Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (71,579)
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1 - 10 of 47,088 reviews

Reviewed yesterday via mobile

Excellent. So emotional. So many artifacts. Shows how sad that day was and the dedication of the New Yorkers. A must see exhibit.

Thank bcassidy109
Reviewed yesterday

We walked down town to this memorial and the silence around the fountains makes your skin tingle. Beautifully created and a very emotional visit. The museum itself has memorabilia from those who survived and who sadly lost their lives that day and it is a...More

Thank SezJJ
Reviewed yesterday

The reflection pools are exceptionally sensitively and tastefully done - chilling to reflect on the mass loss of life and all its knock on consequences. I found the museum itself very moving and the headset compliments the trip (I would definitely recommend spending the additional...More

Thank dabkdan
Reviewed yesterday

The Museum was highly disappointing. The pictures and artifacts didn't tell the whole story. Recommend you don't wait in line to see the film, which is a time-lapse of the rebuilding process coupled with platitudes, like "time will heal all wounds."

Thank Aussiedog14
Reviewed yesterday

One of the best museums I've ever been to in my life. The subject matter is particularly tough to go through but I believe everyone should visit this museum to understand what happened that day and to view to heroism that followed. The museum portrays...More

Thank Bob02091985
Reviewed yesterday via mobile

We spent 3.5 hours going through the interactive museum. It is memorable and done tastefully honoring all.

Thank majoresq
Reviewed yesterday

This must be the most moving experience I have ever had. The museum has recorded experiences and film of the most terrible disaster in history.

Thank Ken B
Reviewed yesterday via mobile

This would have to be one of the best memorial/ museums I have visited around the world. You can download an app on your phone that provides your own free audio guide tour. If you are travelling with kids like we are, they can choose...More

Thank bsummy
Reviewed yesterday via mobile

We went to the Holocaust Museum in DC this summer and I was emotionally overwhelmed; the 911 Museum brought all those same emotions—the difference was that I had been in the Twin Towers years ago and was alive when 911 happened...not sure how to explain...More

Thank Lmcgraw551
Reviewed yesterday

This was the highlight of our trip. It's a must see. We had a great guide called Ray, who shared his own personal insights of Sept 11th 2001. Couldn't rate him more highly. Do take the guided on foot tour, with the museum. The museum...More

Thank Amanda G
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
sarah w
September 21, 2017|
AnswerShow all 7 answers
Response from Sabine S |
Hi, the 9/11 memorial is located where the towers used to be. Entry is free, I seem to remember. This used to be Ground Zero. 9/11 Museum is right next to it, well worth a visit. The Ocolus is the Westfield shopping centre... More
September 21, 2017|
AnswerShow all 6 answers
Response from 808phoebe | Reviewed this property |
I wouldn't take children of that age . Many pictures and sounds and exhibits would be too disturbing I think and might scare them .
Terri R
September 16, 2017|
AnswerShow all 2 answers
Response from Fairliebrae | Reviewed this property |
Any day will do.