Jet Black Transportation

Jet Black Transportation, New York City: Hours, Address, Jet Black Transportation Reviews: 4/5

Jet Black Transportation
4
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
Luxury black car service and transportation solution provider in New York and New Jersey. Professional chauffers in black attire. They are TLC, DOT licensed and insured. Random background and drug test. Safe. Repliable and professional team. Luxury fleet of Sedans, SUVs, Sprinter Vans, Mini bus for 24, 30 passengers. Buses for 34, 42, and 56 passengers coach buses.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
92 reviews
Excellent
62
Very good
3
Average
1
Poor
1
Terrible
25

Leisa
1 contribution
I booked a ride (conf #19405) from JFK to NJ for my employer twice (once in February and once last weekend). On both occasions, he related that the ride was stellar. He appreciated the cleanliness of the car, the punctuality and overall professionalism of the driver. On the last occasion, I had to add a passenger at the last minute and the process was seamless. The process was very easy. My only advice is to book a week in advance if you can as I am sure that contributes to the smoothness of the process. We will use the service again.
Written March 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

dovio3
2 contributions
Family
We had a wonderful experience with jet black. We took them to and from the airport and for both trips the driver was on time and courteous. The booking process was simple and the staff was very accommodating. We would definitely use jet black again in the future.
Written February 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JasonW5520
Thank you for your review, i really appreciate your time and efforts.
Written October 19, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

mike p
1 contribution
Friends
I have never written any review, positive or negative until today. I called this company with less than 24hr notice to book an hourly van to transport my family during a funeral. Not only were they able to book the van but the driver Daniel, provided the best service I could've ever asked for. At one point he helped the family carry the coffin into the church and people didn't realize he wasn't family until the end of the day. I have worked in the transportation industry for over 20yrs and I have to say this was the best service I've seen. Thank you so much for the service.
Written September 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JasonW5520
It is our pleasure to serve, thank you for your feedback and review. Really we appreciate your time and efforts to tell us your review.
Written October 19, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Mrs White
New York City, NY4 contributions
Couples
I found Jet Black’s service online and contacted them because of the reasonable prices. I needed a vehicle for my wedding ceremony and Bella was so kind and helpful.
The Escalade arrived on time. The driver was so sweet and patient. He followed my instructions. He made sure I was warm and comfortable and he sprayed Lysol in the car and provided sanitizer. Great experience and I will definitely recommend and use them in the future!
Mrs. White
Written February 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JasonW5520
Thank you for your review, i really appreciate your time and efforts.
Written October 19, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Sharony S
2 contributions
Specifically booked with them because they market themselves as dog friendly. Let them know ahead of time i had a dog with me, and was charged a 'fee' for this. That's fine. Well day of, driver was clearly unhappy we had a dog and let us know it on several occasions. Contacted them after, not a single reply.
Written January 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sunshine514528
1 contribution
Booked the airport transfer from Brooklyn to JFK. They charged my card in advance, added 20% tip. The driver never showed up or called me back. Their "24 hr customer service" was not available and going to voicemail when we desperately called to find out what's going on. We almost missed out flight. Worst experience, stay away!
Written August 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JasonW5520
Thank you for your feedback, i believe we already talked and now you are happy after we reach a decision. Hope you can update your review to reflect the update situation. It was a pleasure talking to you.
Written October 19, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Yu S
12 contributions
Booked to go to JFK from our upper west side apartment. and guess what ? The driver was waiting for us on upper east side. who makes that kinda mistake when the pick up time is essential ? especially in the morning rush hour time ?

They charged us advanced with 20 % tips, I cant even adjust it.
I should have used our usual Carmel car service.
Written November 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

mariateri
Annapolis, MD39 contributions
I had a wonderful experience today with Mr Amandeep Singh today from LaGuardia to JFK. Traffic was at a standstill on the Van Wyck but he knew every trick to get to to JFK. He was very pleasant, an excellent driver, and an impeccably clean vehicle. Would highly recommend his service.
Written September 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JasonW5520
Thank you for your review and feedback. Appreciate the time and efforts to express your appreciation.
Written October 19, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

demitriax0
Raritan, New Jersey1 contribution
Solo
Needed a last minute ride for a long distance trip from LIC to central NJ. I first tried Uber but the prices were ridiculous. I then found Jet Black Transportation online and was not disappointed! The service was quick and prompt and my driver was lovely. Will definitely be using them again!
Written January 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JasonW5520
Thank you for your review, i really appreciate your time and efforts.
Written October 19, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Marc71982
3 contributions
Business
Overall, not the greatest of experiences.

The driver was nice and courteous, but the Luxury SUV was filthy and had an odor to it. The website outlines the protocol their drivers follow given the pandemic, which made me want to use them, but once I was picked up, it was clear their guidelines weren’t followed.

That, coupled w/ the company calling at least a dozen times and attempting to sneak in additional charges, all made it an unpleasant experience.

I wouldn’t use them again, nor recommend them to anyone.
Written December 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JasonW5520
Hello, thank you for your feedback. We are trying hard to locate your reservation on our system. If you can provide us with the booking confirmation number to investigate it. Usually when you have such experience we are welcoming you to call us to provide with replacement vehicle and proper discount for uncomforting experience. In the same we have to suspend this vehicle and chauffer from being represent us as he reflected a negative side. If you can please email us black@jetblacktransportation.com or call/text 6462144828 with the booking confirmation number.
Written December 27, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Jet Black Transportation

Jet Black Transportation is open:
  • Sun - Sat 12:00 AM - 11:59 PM
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We recommend booking Jet Black Transportation tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 6 Jet Black Transportation tours on Tripadvisor