Central Park Carriage Rides - Official Booking Site
Central Park Carriage Rides - Official Booking Site
Central Park Carriage Rides - Official Booking Site
3.8
10:00 AM - 11:30 PM
Monday
10:00 AM - 11:30 PM
Tuesday
10:00 AM - 11:30 PM
Wednesday
10:00 AM - 11:30 PM
Thursday
10:00 AM - 11:30 PM
Friday
10:00 AM - 11:30 PM
Saturday
9:00 AM - 11:30 PM
Sunday
9:00 AM - 11:30 PM
Full view
About
Take a romantic carriage ride through Central Park and experience the beauty of this iconic New York City landmark. Our experienced drivers will share interesting historical facts and take you to all the must-see attractions. We've been in business since 1976 and our horses and carriages are well-maintained.
New York City, New York
Meets animal welfare guidelines
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Central Park Carriage Rides - Official Booking Site
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
3.8
96 reviews
Excellent
50
Very good
16
Average
8
Poor
4
Terrible
18
Suzzie2013
Melbourne, Australia3 contributions
Oct 2021 • Family
The driver called us in advance to let us know where he was and coordinate meeting. We had booked the 20 min short ride and the driver confirmed this when we got in. The carriage was clean and the driver took us around and pointed out some main attractions in the park.
When we got out, we realised we had only been in the carriage about 10 mins. Should we have paid attention to the time and told the driver so he could do the full 20 mins? Maybe. Overall I walked away feeling ripped off. I emailed the company to let them know about our experience but unfortunately no response.
When we got out, we realised we had only been in the carriage about 10 mins. Should we have paid attention to the time and told the driver so he could do the full 20 mins? Maybe. Overall I walked away feeling ripped off. I emailed the company to let them know about our experience but unfortunately no response.
Written October 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Suzzie,
I hope this message finds you well. I want to express our sincere apologies for any inconvenience or dissatisfaction you experienced during your recent horse and carriage ride with the former management or it might be another company since we don't offer 20-minute rides during holidays.
Your feedback is still invaluable to us, and we are committed to addressing and resolving the issues you encountered.
We genuinely appreciate you taking the time to share your concerns with us. Our team is dedicated to providing exceptional service, and it is disheartening to hear that we fell short of your expectations. We understand the importance of your experience and want to assure you that we take your feedback seriously.
As a gesture of goodwill, we would like to offer you a VIP service on your next horse and carriage ride with our new management. We hope this will demonstrate our commitment to providing you with a positive and enjoyable experience.
Please feel free to respond to this email or contact our customer service team at support@centralparkcarriagerides.com to provide more details or discuss any additional concerns you may have. We appreciate your understanding and the opportunity to make amends.
We look forward to the chance to regain your trust and provide you with an exceptional experience in the future.
Best regards,
Ariel
Written December 14, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bart Westby
2 contributions
Jun 2019 • Couples
Very disorganized group of carriages from several companies at the entrance. several calls went straight to voice mail. Finally got a call from Sarah (our driver) apologizing for running late. From the moment she arrived onward the experience was everything we had hoped for. She politely asked if we wanted a quiet ride or narration, and when we said tell us all you can, she gave a very nice narrative as we rode around the park. She took pictures of us in the carriage and even stopped for a few minutes at John Lennon's memorial to allow us to go view it. Of course the price is high, it's a tourist thing, but it was on my wife's bucket list and Sarah made it a wonderful experience.
Written June 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Sarah, Sorry for the miscommunication at the beginning, it has been little hectic for everybody since this new location change by the city is very recent everybody is trying to adjust. Thanks for leaving us such a wonderful review. We are thrilled that you loved your carriage ride experience; our staff will definitely be happy to read what you wrote. Thanks for your kind words and we look forward to seeing you again.
Written September 4, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terry E
Norwood, OH1,211 contributions
Dec 2018 • Friends
In our first trip to New York City we thought a carriage ride in Central Park was a must. We decided to walk it from our on hotel on W.35th street. I'm not so sure that we a wise decision. It was a very long walk, but being said when we got to the entrance we did see lots of carriages picking up people and dropping them off, but let me say this there was no organization whatever to this mess. No lines, nobody to tell you prices or how to get the carriage driver's attention and some were for 20 minutes at $58 or 1 hour @ $150 I think. A carriage would pull up listing both prices but then he would say, 1 hour only rides, huh? We finally had to get a little aggressive and tell some folks that WE are next! Because we had 5 in our group we had to get 2 carriages which was fine. Ours was very pretty and our girl was very nice. She gave us info about some spots in the park but honestly we only saw a fraction of it and it wasn't anything special. I did appreciate the girl taking me and my friends picture. I took her's too. If this is your must do, I guess go ahead and take the ride, but just know what to expect.
Written January 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Terry ,
My name is is John and I am the owner/operator here at Central Park Carriage Rides. For starters I would like to say that (unfortunately) so many visitors get confused by our company name being "central park carriage rides" and leave us bad reviews. I’m sorry to hear about your disappointment with us if we are the company you booked and I would like to personally assist you with making things right. Please contact me at (917) 947 99 54 let’s get on a call and address this asap, I' m not sure if you were booked with us but no matter what we value your business and would love to help if could.
Yours sincerely,
John
Written September 4, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tracy E
1 contribution
Dec 2024 • Family
I would recommend booking with a different company.I booked a Central Park and city tour in the evening to look at the lights and displays. Our driver called me 45 minutes before our ride and asked if we could come early. We were able to, so he told us to meet him at the location 20 minutes before our scheduled tour. We showed up at the location and he was not there. He did not show up till our scheduled ride. So we stood in the cold for 20 minutes for no reason. Then we had our carriage ride. The ride was lovely but he kept speeding up and passing the other carriages. We arrived back to the return location after 30 minutes. We paid for an hour ride and when he questioned the driver he said the traffic was not bad so we got done early so our ride was done. We feel we got ripped off, I have tried contacting the company but have not heard anything back.
Written December 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaryKateRN
Joanna, SC1 contribution
Dec 2024 • Couples
Seriously overpriced. You can get carriage rides around Central Park for like $20 of you just show up. Carriages are lined up waiting. Big scam. Paid $280 and driver was pissed I didn’t tip. I said if you can make the carriage ride $20 I can tip you $50. He declined. SCAM.
Written December 29, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garth-28
Saint John, Canada75 contributions
Oct 2022 • Friends
Avoid this company at all costs. I booked a 45 minute carriage ride for November 26th back in May the cost was $125 , this week they sent me a email cancelling my carriage ride with no explanation. I went online to see maybe if they were not doing them or why they might have canceled and noticed that I could book the same time as they canceled on us but the price was now $245. I believe that is why they canceled so they could make double the money off someone else. I do not recommend this company at all seem like shysters to me.
Written October 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Garth,
I hope this message finds you well. I want to express our sincere apologies for any inconvenience or dissatisfaction you experienced during your recent horse and carriage ride with the former management.
Your feedback is invaluable to us, and we are committed to addressing and resolving the issues you encountered.
We genuinely appreciate you taking the time to share your concerns with us. Our team is dedicated to providing exceptional service, and it is disheartening to hear that we fell short of your expectations. We understand the importance of your experience and want to assure you that we take your feedback seriously.
As a gesture of goodwill, we would like to offer you a VIP service on your next horse and carriage ride with our new management. We hope this will demonstrate our commitment to providing you with a positive and enjoyable experience.
Please feel free to respond to this email or contact our customer service team at support@centralparkcarriagerides.com to provide more details or discuss any additional concerns you may have. We appreciate your understanding and the opportunity to make amends.
We look forward to the chance to regain your trust and provide you with an exceptional experience in the future.
Best regards,
Ariel
Written December 14, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Philip M
Brooklyn, NY6 contributions
Dec 2021
My family had reserved a carriage ride for 1:30pm on Saturday, December 4, but when we arrived, we were told that there would be at least a 90 minute wait. There were people around us who said that they had a noon reservation but had yet to get a carriage. The scene was chaotic, without any signage or organization. Fortunately, we were able to snag a carriage at the Grand Army Plaza, next to the Plaza Hotel.
Written December 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Philip,
I hope this message finds you well. I want to express our sincere apologies for any inconvenience or dissatisfaction you experienced during your recent horse and carriage ride with the former management. When you have a reservation you would not supposed to wait at all.
Your feedback is invaluable to us, and we are committed to addressing and resolving the issues you encountered. We genuinely appreciate you taking the time to share your concerns with us.
Please feel free to respond to this email or contact our customer service team at support@centralparkcarriagerides.com to provide more details or discuss any additional concerns you may have. We appreciate your understanding and the opportunity to make amends.
We look forward to the chance to regain your trust and provide you with an exceptional experience in the future.
Best regards,
Ariel
Written December 14, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rachel548
Farmington Hills, MI799 contributions
Dec 2021 • Family
As another reviewer noted, I feel as though I was ripped off/scammed as well. Booked a 60min holiday lights tour online. Everything started great but we only went around the park, saw no lights, and were done after 30mins. Unfortunately, my phone died during the tour, so I couldn't pull up my reservation to confirm what I had booked. Sure enough, upon returning to the hotel and double checking, we were supposed to have 60mins and venture out of the park to see holiday lights. Of course, I've tried to contact the company multiple times with no response. My advice: avoid at all costs.
Written January 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Rahel,
I hope this message finds you well. I want to express our sincere apologies for any inconvenience or dissatisfaction you experienced during your recent horse and carriage ride with the former management.
Your feedback is invaluable to us, and we are committed to addressing and resolving the issues you encountered.
We genuinely appreciate you taking the time to share your concerns with us. Our team is dedicated to providing exceptional service, and it is disheartening to hear that we fell short of your expectations. We understand the importance of your experience and want to assure you that we take your feedback seriously.
As a gesture of goodwill, we would like to offer you a VIP service on your next horse and carriage ride with our new management. We hope this will demonstrate our commitment to providing you with a positive and enjoyable experience.
Please feel free to respond to this email or contact our customer service team at support@centralparkcarriagerides.com to provide more details or discuss any additional concerns you may have. We appreciate your understanding and the opportunity to make amends.
We look forward to the chance to regain your trust and provide you with an exceptional experience in the future.
Best regards,
Ariel
Written December 14, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
_susan_de_fraine
Dubai, United Arab Emirates63 contributions
Mar 2020
Ok so it’s not cheap, cost us $140 for 40 mins but our guide was good. He could have been telling us anything I suppose but he was very convincing and quite charming. Drove us all round the park and stopped for photo shot. The weather was cold but lovely blue sky, we were well rugged up! We did ask after the welfare of our horse Bernard and was given all the details on allowed working hours and days and also holidays. He looked very fit and well looked after
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Susan,
I hope this message finds you well. We were thrilled to read your positive review and wanted to take a moment to express our sincere gratitude for your kind words. Your feedback is truly uplifting and serves as a great source of motivation for our team.
We are delighted to hear that you had a wonderful experience during your recent horse and carriage ride with us. Providing exceptional service is at the core of what we do, and it is immensely rewarding to know that our efforts have contributed to your satisfaction.
We understand that you have many choices, and we appreciate you choosing Central Park Carriage Rides. Your positive review not only brightened our day but also served as a testament to the dedication of our team.
Once again, thank you for taking the time to share your positive experience. We appreciate your support and look forward to serving you again soon.
Best regards,
Josephine
Written December 14, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LIAM S
Belfast, UK5 contributions
Feb 2020 • Family
If you are going to use these guys start your own timer on your phone to their face and pay according to your time. Was quoted for 60 mins. At most 20 mins. Demanding full money. Ripped off by a smiling charaltan. Destroyed my faith in New Yorkers. Trust no one, tip no one. Ruined a full day of my holiday. Went to St. Patricks to pray for Karma.
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hi 698liams,
So sorry to hear about your experience but unfortunately this is not the page for and it doesn't sound like it was any of our drivers. We do not receive cash- all the reservations and payments are online. If you like to file a complaint about this driver please contact https://www.nyc.gov/site/dca/consumers/file-complaint.page
Happy and healthy holidays.
best
Ari
Written December 14, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Tombo,
You can just also do a walk up, basically reserving online would guarantee the availability and allow you to customize your carriage ride also you can just skip the line during holidays season. Please feel free to reach out if you have any other questions.
Thanks
John
Written October 23, 2019
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.