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Big Apple Bicycle Rentals Corp

Open Now: 8:30 AM - 9:00 PM
Open today: 8:30 AM - 9:00 PM
Review Highlights
Great family own business!

This guys are so nice and knowledgeable! They care for us in such a nice way, gave us the... read more

Reviewed April 12, 2018
Yakeen_Carrion
,
San Juan, Puerto Rico
via mobile
Cheap (with Groupon) ok bikes

We got their Groupon and you get what you pay for. Staff was nice, bikes in good condition but not... read more

Reviewed May 22, 2017
pethr1
,
Brno, Czech Republic
Read all 8 reviews
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Traveler Overview
  • Excellent64%
  • Very good12%
  • Average12%
  • Poor0%
  • Terrible12%
Aug 5, 2018
“IT'S A TRAP !”
Apr 12, 2018
“Great family own business!”
About
Rent a bike by the hour or by the day. You can use it to ride around Central Park or explore New York City. Ride through Central Park’s most iconic destinations on a 2-hour bike tour with an experienced guide. Set a leisurely pace as you cruise...more
Open Now
Hours Today: 8:30 AM - 9:00 PM
Suggested duration: 2-3 hours
Contact
912 7th Ave, New York City, NY 10019-2132
Midtown
Website
+1 646-548-5407
Call
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They attract you with attractive prices, sell you a full day or 4h rental full of promises, and when you realize you cannot ride on central park pathes it's too late: you have signed. No refund, no commercial gesture, even if we finally did not used the bikes at all !! We
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Response from OsmanZ55, Manager at Big Apple Bicycle Rentals Corp
Responded Apr 1, 2019
Hello Thierry, We are very sorry that you were unable to enjoy Central Park. You wanted to ride through the Park in a clockwise direction. Unfortunately, the bike path in Central Park goes one way only and that is counter clockwise. There is a very good reason for this. Many people visit the park on a daily basis and if everyone were allowed to ride their bikes in whatever direction they wanted, it would be chaos and many people would be injured. We truly believe that you would have had a phenomenal experience in Central Park if you were willing to simply turn your bike around and go in the proper direction. You are able to see all the main attractions in the park by following the bike path. Having everyone go in the same direction just makes it safer for everyone in the Park. In every country when you visit a popular attraction there are rules and regulations that all visitors must follow. I understand that the park is an open, free area that anyone can visit, but even the Park must have some rules to ensure that everyone is kept safe during their visit. We hope that you will decide to return to the Park one day and follow the direction of the bike path. You will agree that it is one of the most beautiful attractions in New York City. The bikes you received were in great condition And the fee you paid for them was at a highly discounted price. Since there was nothing wrong with the equipment you received and your only grievance was that you couldn't go in whatever direction you wanted, it was not reasonable to refund your money. You were very irate when you returned to the store and did not want to listen to reason. If you do decide to return to the Park we will honor your bike rental and give you the bike for free. Hope to see you again. We pride ourselves in being a "customer friendly" organization so we are very sorry that you did not enjoy your experience.
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This guys are so nice and knowledgeable! They care for us in such a nice way, gave us the alternatives, gave us the tips and their bikes are very well cared for. Thanks!!!
Read more
We got their Groupon and you get what you pay for. Staff was nice, bikes in good condition but not great bikes. We drove them all the way to Brooklyn and back nonetheless so all in all, it was a good deal. Avoid the basket if you don't need it, it was heavy. Coming close to the
Read more
Very good service and brand new bikes.I rode through Central Park and I had a great experience. I highly recommended it.
Read more
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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