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9/11 Tribute Museum

1,443 reviews
About 9/11 Tribute Museum
The 9/11 Tribute Museum is a project of the September 11th Families’ Association which brings together those who want to learn about 9/11 with those who experienced it. The 9/11 Tribute Museum invites visitors to share personal stories of the 9/11 community — family members who lost loved ones, survivors, first responders and rescue workers, civilian volunteers, and community residents whose healing is a testament to the perseverance of the human spirit. We provide an understanding of the loss and impact of 9/11 while inspiring the power of resilience and recovery.
Closed Now
Hours Today: 10:00 AM - 6:00 PM
Certificate of Excellence
New York City, NY, USA
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Tours and Tickets by 9/11 Tribute Museum
$15.00 per adult
New York Hop On Hop Off Bus Tour plus Attractions (1, 2, 3 Day Options)
7 reviews
$70.20 per adult
Reviews (1,443)
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All reviews walking tour personal story first hand moving experience new york twin towers fire station loved ones humbling experience first responders ground zero who lost their lives booked this tour our tour guide highlight of our trip memorial pools amazing tour
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1 - 10 of 1,090 reviews
Reviewed today

When coming to NY, the museum was one of the first things on my list of things to do, this was due to me having so many memories of the event and having a huge interest in it. The museum is very close to the...More

Date of experience: January 2019
Thank deanbain1982
Reviewed 3 days ago via mobile

We stumbled across this by accident whilst looking for the memorial museum. Would highly recommend. We had a guided tour from a survivor and her story was truly touching! Once in a lifetime experience to hear from someone who was actually there!

Date of experience: February 2019
Thank Carrie L
Reviewed 1 week ago via mobile

As many others have written, this is an outstanding tour. Our guide Jim is a 9/11 survivor and shared his personal story and many wonderful insights about the events that day and the memorial. It was incredibly touching and interesting. And the Tribute Museum was...More

Thank Garth I
Reviewed 1 week ago via mobile

We had Steve O. on our walking tour at the 9/11 tribute museum. He was a first responder that day and had many touching stories about his accounts of that day and the following days. I highly recommend this tour and this tour guide. It’s...More

Date of experience: February 2019
Thank Kara_san_21
Reviewed 1 week ago

I can't recommend this Tribute Museum and walking tour enough, it was excellent! So touching and personal. Our tour guide was lovely and she shared her personal experience, of sadly losing her brother. Highly recommend this Tribute Museum and tour.

Date of experience: February 2019
Thank Holly H
Reviewed 1 week ago via mobile

We were lucky enough to get a tour with a first responder, Scott. He was a fireman that was one of the first to show up to ground zero. You here stories about that day, but to hear someone’s personal experience was so moving. You...More

Date of experience: February 2019
Thank victoriadB2788TF
Reviewed 2 weeks ago via mobile

Moving experience with guides that have personal experience such as first responders, or have lost family members. The personal accounts of what happened on their experience of the day, make this tour exceptional. Thanks Steve O for sharing with us!

Date of experience: February 2019
Thank Lauren M
Reviewed 2 weeks ago

When my wife and I visited NYC, we visited both the 911 national memorial and museum and this - the tribute museum. We preferred this museum of the two as it focused on telling the stories about the people who were affected by the events...More

Date of experience: December 2018
Thank Jason B
Reviewed 4 weeks ago via mobile

We went went to the national museum which is a couple of blocks away, which is excellent. The difference between the two is simple the nation museum concentrates on the events. The tribute focuses on the people, we heard Guys story a first responder on...More

Date of experience: January 2019
Thank hgriggsy
Reviewed 4 weeks ago

As a visitor to New York I felt compelled to make a special visit to pay my respects to the victims of the 9/11 atrocity. Located close to the pools which in themselves are a powerful memorial, this museum (to me) captured a more personal...More

Date of experience: January 2019
Thank amysdad
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Questions & Answers
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November 6, 2018|
Response from jerilyn32 |
Hi Klou1979, I'm really not sure if you can do that, you would have to check with the9/11 tribute museum people they could answer any questions you have!
April 19, 2018|
AnswerShow all 4 answers
Response from classicdj | Reviewed this property |
They take you to the Fire station next to Ground Zero (outside to see the mural) and then to Ground Zero itself. Highly recommended... We first went to the National Memorial (the underground museum- this is a must, too) and... More
March 26, 2018|
AnswerShow all 6 answers
Response from nurseb1 | Reviewed this property |
I guess it depends on the individual child and how sensitive they are. Very hard to put an age to