Empire State Building

Empire State Building, New York City: Hours, Address, Empire State Building Reviews: 4.5/5

Empire State Building
4.5
Points of Interest & Landmarks • Architectural Buildings • Observation Decks & Towers
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11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
9:00 AM - 12:00 AM
Saturday
9:00 AM - 12:00 AM
Sunday
9:00 AM - 12:00 AM
About
The Empire State Building is the World's Most Famous Building. It rises 1,454 ft from ground to antenna & features the only 360 degree open-air vantage point of Midtown. The 86th & 102nd Fl Observatories are open daily, M-T: 11AM-11PM, Fr-Su: 9AM-12AM. On a clear day you can see up to 6 states. The brand-new 2nd floor museum (included in all ticket options) offers guests 10,000 sq ft of interactive exhibits that invite visitors on a journey beginning from the building’s construction to its current place in pop culture. The 102nd Fl Obs features floor-to-ceiling windows and a glass elevator with sound & light experience. It is the jewel of NYC. All signage, audio & exhibits in the building are available in 9 languages. We offer free Wi-Fi. The 34th St Lobby entrance features a grand staircase with a 2-story architectural model of the bldg & a high-tech LED exhibit that celebrates lighting ceremonies performed by famous, celebrity guests. Express guests receive red carpet VIP treatment.
Suggested duration
1-2 hours
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Admission tickets
from $47.91
All you need to step foot in the door.
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The area
Address
Neighborhood: Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
How to get there
  • 34th St – Herald Square • 3 min walk
  • 33rd St • 5 min walk
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
92,474 reviews
Excellent
60,096
Very good
21,477
Average
7,013
Poor
2,294
Terrible
1,604

KatSkattered
1 contribution
Mar 2022 • Family
Really gorgeous views in a building with fun and informative displays. The expense at 90$ a person for sunset viewing is more eye watering than the views tho so for us a once in a life time experience. Worth it I think but really costly in a way that is tough for families to justify. So if you want to go watch the weather and go at the absolute best time you can and spend as long as you want looking over amazing New York from this iconic building. Staff are efficient and friendly which is great.
Written April 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

npd44
Wake Forest, NC1 contribution
Aug 2021 • Family
If you want to learn the history of the Empire State Building and the amazing stories that go along with it, you should take this tour. (If you just want a few selfies at the top, then just buy tickets to the observation deck.) We bought tickets for the 6pm tour and it was perfect because it ended by watching the sun set over the city. But before that, we had a wonderful guide who told us so many interesting stories and took us to many places in the building that aren’t available to the general public. This was probably our favorite part of our NYC trip this year. It was a little pricey but worth every penny.
Written August 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

wheresamber2021
Austin, TX1 contribution
Jun 2021
We visited June 30, 2021 - so some things may change COVID/Entry wise depending when you read this. We paid/reserved a timed entry for the first entry period of the day (noon) the evening before our visit. Received a prompt email with instructions on where to enter and mask requirements, as well as tickets attached. When we arrived there was a long line which moved very quickly once the doors opened. There were two staff members checking tickets outside and helping those who didn't book in advance. Everyone was friendly and helpful. Upon entering masks were required and after a bit of a walk you go thru a metal and bag Xray scanner. Had no problem bringing in plastic Nalgene water bottles (their website says no bottles - but I think that was more for glass). There's a long museum area, which we just breezed thru because it was crowded with people taking photos and playing. As a result we were some of the first people on the 86th floor which was great. There are many attendants around if you have questions and the whole experience was fun and enjoyable! The views are grand and being able to say you went to the top of the Empire State Building is worth the $40 per person!
Written July 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Adam W
Rotherham, UK4 contributions
Apr 2022
My experience didn't start off well. I purchased two "express" tickets for the 86th and 102nd floor which cost a whopping $123 each which were bought directly from ESB's official website. We got tickets for 10am entry but when we got there the building wasn't open until 11! We got there 15 minutues before our 10am entry to find there was no separate queue for express ticket holders. There was one member of staff trying to organise and advise a large group of people outside who either already had tickets or were trying to get tickets - which wasn't clearly stated outside the building. I asked the one available member of staff (who was overwhelmed with people gathering around her for guidance) where to go as an express ticket holder. Thankfully, she allowed me and my partner to go straight to the front of the (already large) queue which made us feel uneasy as there were already express ticket holders who'd been queuing up longer only for us to march straight to the front.

We eventually gained access to the building 15 minutes or so after the building was due to open (at 11am) only to get to the security scanners where we had to queue up again for another 15 minutes or so. Once we got through the security scanners, we skipped the museum part on the way to the elevators (as we were keen to get to the top early before it got too busy). Once we got to the elevators, we then had to queue again for another 10 minutes or so! The queue wasn't due to people already using the elevators but because the staff were waiting on something or still getting things organised for when visitors did go upto the 86th floor.

Once we were up there it was amazing. It was a beautiful hot clear day and being one of the first ones up there made things even better as it was easier to get photographs and use the telescopes. We took pictures from all around the perimeter before heading upto 102nd floor - which luckily we didn't have to queue for being one of the first ones up. The view from there was just as amazing and got to see more of central park. Getting a nice picture looking out from the 102nd floor may be more difficult as you are within glass walls and do get light reflection from the glass. When we came back down from floor 102 to 86th, it was very busy.

If it was managed better and was cheaper in price, I would have given ESB a higher rating. It's a building I always wanted to visit since being a kid and glad I've done it but I doubt I'd visit again if I went back to NYC.
Written April 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RoomtoImrpove
Thank you so much for your feedback. We are so sorry about your wait time, the frustration you experienced, and that you did not have the experience we are striving to provide. Please know that your concerns are taken seriously and will be passed along to our management team. If you would like to reach out to us for any further thoughts please send an email to roomtoimprove@esbonyc.com
Written May 2, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

SJ76543
Castleford, UK1 contribution
Mar 2022
We visited New York for a week, due to covid the website said we had to book tickets in advance. We booked for one of the evenings so we could see New York lit up at night. Unfortunately it rained the day we were due to go up and the cloud was very low. When we got to the Empire State Building we asked if we could exchange our tickets for another day due to the visibility but we were told no exchanges or refunds. We were incredibly disappointed as when we got to the top all we could see was fog. We felt it was a poor service when asked to book online in advance you can't guarantee the weather, in normal circumstances we would have purchased tickets on the day. We didn't want a refund just an exchange and we felt robbed of $90! All the staff were lovely and we couldn't fault them, they were all apologetic but their hands were tied due to unfair policy.
Written March 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Danixo3
1 contribution
Jun 2021 • Family
We visited the Empire State Building on Friday June 25 around 1:15 p.m. We bought are tickets online and were able to walk right in on time. There was no line at security or throughout the first level of the building. It was great to be able to stop and take pictures without having throngs of people around. The elevator attendant for the most part kept the elevators to one family at a time. By the time we got up to the observation decks there was far more people so we were sharing an elevator. All of the workers were friendly and knowledgeable. One of the floors had view finders to look at different landmarks there was no sanitizing in between patrons so be sure to bring your own wipes. The kids loved the King Kong room and the views from the 86 and 102 floors. The 102 floor is very tight and packed but worth it. We made a rookie mistake and bout drinks from the gift shops only to find out that when you take the elevator back to the ground floor to leave you actually walk through a convenience store (i believe it was CVS or Walgreen) with reasonable price drinks and snacks (more than half off the gift store price). I read online that there were only bathrooms on the 86 floors - this is incorrect there were bathrooms on almost every floor we stopped on. I'm not sure if they are making exceptions because the number of people is reduced due to covid. Also they were allowing you to bring water bottles in. We had our stroller and it was easy to navigate.
Written June 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

alexandralukens
Ridgewood, NY1 contribution
Apr 2021
My partner and I have lived in nyc for many years, and I’ve got a family history connected to the ESB, so to be honest, we were really only there just to see the view from each offered floor. Thus, we personally found the amount of guided tour stuff, winding pathways that you’re required to go thru to get to each elevator, the loud audio randomly & suddenly plying tour info (even though you can download a guided tour if that’s of interest to you) extremely excessive & kind of frustrating. Wished we could have spent those minutes taking in the view a bit longer. Also, the elevators were extremely sensory overload, my partner has asked burgers and the audio volume/videos/effects etc were so extreme that he had to cover his ears. I am usually not bothered by that stuff, but I also was so put off by it that I had my ears plugged each time. That being said, once we actually got to each floor, the views were stunning, and the staff were absolutely lovely. 102nd floor is definitely cramped… A lot of people were sitting in the windows, there was even a few kids curled up sleeping while their parents sat in the windows, which made it hard to get around them, or look through that particular window. My partner was actually planning to propose up there but he felt there just wasn’t enough space (he did it a little later at a wonderful dinner, but I think he was disappointed). However, we fully understand that there’s only so much that can be done w both the amount of safe available space as well as the COVID situation & number of people. So while it was a bit frustrating to climb over sitting adults and sleeping kids (not babies, I swear I’m not that heartless), it was all 110% worth it to watch the sunset from that floor, and we had an absolutely hilarious & truly helpful guide in Jere; he deserves a raise frankly! All this to say, no matter what complaints we may have, the absolute majesty of this building & its view, as well as the people there to guide you through it all, will always overrule and minor inconveniences. Plus: Sunset was unbelievable, even on a cloudy day.
Written April 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Steven_Tarca
Thank you for your review. I am so glad to hear you enjoyed our views! Thank you for visiting. -Steve
Written April 28, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

SumitD
Costa Mesa, CA6 contributions
Dec 2019 • Couples
This was our first visit to New York and visiting Empire State building was a must. We visited on the 27th of December. I had the option of buying my tickets online beforehand but did not do that since weather forecast had chances of rain.Once i saw that there were no chances of rain that day i bought my tickets for the 86th floor observatory(includes 80th floor and museum) inside the building (automated kiosk so the queue moves fast). I visited around 3 pm so that i could enjoy both day and the night time views of Manhattan. Another thing i noticed is that buying tickets online makes you choose time of visit while buying tickets at the building itself has no such option. Also once inside no one checked for the time of my visit so i think that is just to regulate the crowds. The 86th floor observatory is a visual treat and is worth the money. Especially the night time views of Manhattan are simply out of this world. Didnt do the 102nd floor since it was double the ticket cost and is not an open air observatory like the 86th floor. All in all spent around 3 hours there, took a lot of pictures and selfies with the manhattan skyline backdrop and had a great time in the 'most famous building in the world'.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

BobVol
1 contribution
Mar 2022 • Family
we had a great time. very efficient and friendly staff.
ticketing process was fairly easy, but was not clear where we needed to present our tix, and signage was lacking.
We got luck and had great views the day we were there w clear weather. Tickets were too pricey (even for NYC prices) for what in essence was an elevator ride and a very simple museum w a couple nice static exhibits.
Written March 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Caitlin R
1 contribution
Apr 2022 • Friends
I recently visited the Empire State Building on a school trip from the UK. The experience up until this point was amazing. The staff were accommodating and friendly and travelling up the building itself was everything I would’ve hoped for with my group.

When we reached the 86th floor we came out the elevator and were greeted by two doormen who were letting the visitors in and out of the viewing point. As we visited the Empire State in the evening of an extremely windy night we got chatting to the staff about the conditions outside. I was stood with one friend of mine whilst she asked “would the wind knock us over if we go outside” to which he responded with “well, your friend would be able to hold herself up a lot more than you could”. Confused, I asked “did you just call me fat and my friend skinny” to which I was greeted with the response, after being scanned head to toe with his eyes, “well yes, I can just tell that by looking at you.”

I am very obviously a teenage girl. I am seventeen and still in full time school. For a middle aged man to feel obliged to compare my size to my friends was shocking. As someone who has previously struggled with an eating disorder I was in complete and utter shock that a total stranger would even feel the need to comment on a young teenage girls body such as my own.

I may also add I am a UK size 8/10. I am by no stretch of the imagination “fat” and to plant this idea in a teenage girls head was absurd. I did not only feel disrespected but also uncomfortable, the last thing a staff member should be worried about is the weight of their young visitors bodies. Instead of simply answering the question about the wind outside, I was instead hit with a back handed and out of pocket comment regarding my appearance.

Some may see this issue as minuscule but the confidence knock it gave me as a young girl is incomprehensible. As a staff member their job was to educate us on the building and be accommodating to us, it was of no place for them to comment on my appearance and compare me to my friend.

I left this excursion feeling embarrassed and self conscious and it has put me of returning to the Empire State Building again.
Written May 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RoomtoImrpove
Hello, we appreciate you taking the time to leave a review. We deeply apologize for any frustrations you had regarding your visit and for your negative experience with our customer service team. Please send an email to roomtoimprove@esbonyc.com, we look forward to connecting with you
Written May 22, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Empire State Building

Empire State Building is open:
  • Mon - Thu 11:00 AM - 11:00 PM
  • Fri - Sun 9:00 AM - 12:00 AM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

Empire State Building admission prices can vary. Entrance tickets currently cost $47.91, while a popular guided tour starts around $5.35 per person. See all 134 Empire State Building tickets and tours on Tripadvisor

Empire State Building can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 134 Empire State Building tickets and tours on Tripadvisor



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