Thank you for your honest feedback, this is Tommy, I'm the tour director. I'm very sorry that this tour fell short of your expectation but I'd just like to clarify a few things that you've criticized. We have over 5000 5 star reviews across 10 review platforms and they are all genuine honest reviews from guests, no one is boosting reviews, the experience speaks for itself. There is nothing misleading about the tour, having read the description it states clearly this is at the Basilica of St. Patrick's Old Cathedral in Little Italy, it also states clearly NOT to go to the one on 5th Avenue, this is repeated on all receipts and reminders. In addition the tour description clearly states it includes the two walled cemeteries that are "off-limits" to the public. Pierre Toussaint was moved to the big Cathedral in 1989 although his family remains interred at the family plot. The Catacombs are authentic and are most likely the largest in the United States. There is nothing advertising creepy or supernatural, in fact this is a very sacred, reverent and active Catacombs and Church. Again I apologize you weren't satisfied and welcome you back to take any of our other tours and experiences of the Bowery, Chinatown and Little Italy Historic Districts.
All the Best