City Captain Transportation

City Captain Transportation, San Diego: Address, Phone Number, City Captain Transportation Reviews: 5/5

City Captain Transportation

City Captain Transportation
5
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
24 reviews
Excellent
23
Very good
1
Average
0
Poor
0
Terrible
0

JoAnne
5 contributions
Apr 2022
I had never used the services of City Captain before. On April 29th, 2022, I had customers scheduled for round trip transfers from the San Diego airport to the Guadalupe Valley in Mexico (return May 1, 2022). Three hours before their scheduled pickup time, I received a call from the transfer company that they were cancelling the transfers. I immediately searched for and contacted several driver services in the San Diego area. Several simply responded they were booked or they couldn’t do anything on such short notice. When I reached City Captain and explained the situation, they immediately went into action to find a driver. Both Matthew (first person I spoke with) and Joseph (person I worked with to confirm the booking) were very responsive and seemed to have a genuine interest to help find a solution for the customers. We are very grateful and appreciative that this company and those working there care enough to make things happen on short notice. They provided great service, were on time, and extremely reliable.
Written May 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

faycassi
San Diego, CA154 contributions
Jan 2022 • Solo
This was my first time using Captain City Transportation. The service was exceptional; easy to request service online; drivers friendly and courteous arriving at scheduled times and helpful with luggage and entering and exiting the automobile. The two automobiles O rode in were spotless. On my return to home trip Mekennon Gerbu was especially helpful and courteous when there was a mixup in arrival time which I believe I may have contributed to. He picked me up on the earlier time; did it with a short wait and pleasant about it.

I will continue to use this company for my transportation needs and refer others to them.
Written January 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ninja_Mom_Hacks
Fresno, CA85 contributions
Jun 2021 • Family
Uber Post Pandemic is not reliable! I am so glad I booked them. Prices are also cheaper than Uber! We were picked up by Matias in an Escalade and shuttled off to Legoland Hotel (30 min drive). They have all car seat options for all ages! He returned 3 days later to take us back. He is fully vaccinated. Once you book online- you get a confirmation email and they will call you the night before! They are so busy and I was worried that I hadnt heard anything a few days before. But just note- confirmation email and phone call day before. Super nice, reliable, safe, and cheaper than the rest.
Written June 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Iwantanotherholiday
London32 contributions
May 2019 • Family
We needed a larger vehicle to transport five passengers and several cases from the airport. Our driver arrived on time and telephoned to let us know he was waiting and would pick us up outside as soon as we had located our bags. The driver was friendly and helpful, and in the end we decided to also book a return transfer also.
Written May 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

BRB_On_Vacation
Oakville, Canada79 contributions
Feb 2018 • Family
We couldn't have been happier with our experience with Yoseph and City Captain. We were travelling with our 16 month old son and needed a car service that could provide a car sea which is why we booked with City Captain. Our plane was delayed 1 hour and we got in later than expected, but Yoseph waited for us and never made us feel rushed. Very clean and new Chevy Suburban so we had ample space. We added City Captain's contact to our phone so we can arrange for his services the next time we're in San Diego! I highly recommend Yoseph's services! We will definitely use them again.
Written March 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

trax6
Pueblo West, CO1 contribution
Sep 2017 • Family
The best priced transportation from San Diego airport to Legoland with car seats provided! They were able to provide us with the car seats we needed and had the best price. Also drove us in a very nice and clean leather interior suburban. Very friendly drivers!! Comfortable ride.
Written September 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Liz
San Diego, CA133 contributions
Nov 2019 • Couples
We have been using City Captain for all of our transportation needs for many years. They are always on time, the drivers are very courteous and the cars are always clean and well maintained. It’s easy to make reservations online. We highly recommend them!
Written November 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

warnermrs
Mason, MI83 contributions
Aug 2018 • Family
I found City Captain while looking for transportation options in San Diego that offer car seats. I googled “San Diego car seat taxi” and a review on Trip Advisor was the second result to pop up. Our family needed transportation from the airport to the Marina neighborhood and we desperately wanted to avoid a 20-30 minute adventure on public transportation and walking to our hotel after being on an airplane for 5+ hours. I contacted City Captain through their website/email to get a quote on our trip, and received a reply within the hour. I was impressed by their response time! We booked our round-trip transportation through the reservation portal on the website, and were able to easily contact the company and our driver upon our arrival in San Diego. Yosief was friendly and chatted with us about our plans while in town. He provided information on the bay and “must do/see” sites near-by our hotel. The SUV was clean, the car seat was comfortable and familiar for our 13 month old, and Joe even played children’s music for her during our ride. We were lucky enough to have Joe as our driver on our trip back to the airport, and he treated us like old friends. We enjoyed City Captain so much, we asked if they have locations in other cities and states! Traveling with a little one when you aren’t renting a car is difficult, and City Captain was the perfect solution for our family so we didn’t need to haul a car seat around the airport!
Written September 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Stephanie M
Hermosa Beach, CA2 contributions
Apr 2018 • Family
Joseph picked us up from the cruise terminal right outside the gates. We were a little late getting off he boat and he waited for us with a smile. We have 2 young children and car seats were provided and already installed before we even got in the car. The car was clean and the ride totally enjoyable! Thank you for making this such an easy and enjoyable ride to SeaWorld!
Written April 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dreamer763760
Maroubra, Australia1 contribution
Mar 2018 • Family
Used city captain twice for our car service transfer in the span of 3 days between San Diego airport, Legoland and Disneyland. Both times they arrived on-time or earlier with a car seat for our 4 year old. Service was great and our driver Joseph was very friendly and even provided me his phone hotspot for wifi.
Written March 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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