Boston Limousine
Boston Limousine
2.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Boston Limousine offers Airport Car Service, Limo Services...To and From Boston Logan Airport and All New England area. Our Ground Transportation experienced chauffeurs are dedicated to driving you in a safe and punctual manner. We offer high quality car services for the business or leisure traveler, featuring professional executive chauffeurs arrive in luxury cars, SUVs and limousines.
Duration: 2-3 hours
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2.5
2.5 of 5 bubbles4 reviews
Excellent
1
Very good
0
Average
1
Poor
0
Terrible
2

sassy426
Glasgow, MT204 contributions
3.0 of 5 bubbles
Sep 2023 • Business
I am hesitant to write this, but I read reviews for assistance in planning and I would have appreciated knowing this. If you are booking based on air travel, I would seek transportation elsewhere. We ended up needing to cancel last minute due to delayed and cancelled flights, so had to pay per the agreement. (Note: It IS in their contract and I did sign it! So I knew I was responsible for it - just knowing what I know now, I would not do it again. )

The people were never unkind when I spoke to them, so I definitely wouldn’t say don’t book their services. I would just hesitate to do so when attached to air travel, which can be out of your control.
Written September 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Stephanie, We appreciate your feedback and understand your concerns about air travel-related bookings. However, we'd like to clarify that your flight did, in fact, land in Boston as scheduled. We received a call from you after your flight had landed, indicating that you had missed it. Unfortunately, at that point, our vehicle was already at the airport terminal, ready to pick you up as arranged. We regret that we were not made aware of the situation earlier, as we would have been more than willing to reschedule your pickup without any additional charges. Open communication is crucial in such circumstances, and we always aim to be flexible and accommodating to our clients' needs.
Written October 23, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Scotia M
Digby, Canada2 contributions
1.0 of 5 bubbles
Sep 2023 • Solo
dont trust a company who changes agreenents, with last minute increased cost and increased taxes and inctrased tip. they were npt reliable not honest. i chose long trip over agreement
i took a lpng bus ride etc etc. . , to attend a family funeral. they were npt reliable i could have been home with no fuss but they chose greed over customer had a strict budget. my only sympton was exhaustion. not asked for any special request just wanted a driver
Written September 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're sorry to hear about your experience, but it appears you were mixed-up: you have confused Boston Limousine with the company that you booked with. We couldn't locate any record of you using our services. Boston Limousine
Written October 23, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

WayFunGuy
Wayland, MA4 contributions
1.0 of 5 bubbles
Apr 2023 • Family
I am extremely disappointed with the Boston Limousine Service and feel compelled to leave a stern 1-star review. My wife's flight got unexpectedly cancelled, and even though she managed to secure an alternative flight arriving just one hour later, the company failed to accommodate the pick-up. What's worse, they completely ignored her repeated calls for assistance.

Despite their failure to provide the promised service, Boston Limousine Service shamelessly charged us a hefty $243. It is outrageous that they would charge us for a service they did not deliver. When we requested a refund due to their incompetence and lack of response, they callously refused to reimburse our hard-earned money.

This experience with Boston Limousine Service has demonstrated their dishonesty and untrustworthiness. It is deeply disheartening to see a company prioritize profits over customer satisfaction and fail to fulfill their obligations. Their utter lack of professionalism and disregard for customer concerns is truly deplorable.

I strongly advise against using Boston Limousine Service if you value your time, money, and peace of mind. Their complete failure to accommodate a change in travel plans, along with their refusal to rectify the situation, is an indicator of their lack of integrity. Spare yourself the frustration and disappointment by seeking a reliable and trustworthy transportation service elsewhere.
Written June 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Your flight had landed at Boston Logan Airport, but we were unable to locate you on board. We attempted to reach out via phone and text multiple times, but unfortunately, we received no response, compelling us to eventually depart. Regrettably, we couldn't continue to wait at Logan without any form of contact from you. It was nearly three hours later when we finally received a call from you, informing us of your arrival via a different airline and flight. In situations like these, it becomes challenging to wait indefinitely. Missing your initial flight and subsequently taking another flight, with a significant time gap in between, poses logistical challenges, and we were unable to remain on standby for that duration. We appreciate your understanding of these circumstances and the need for effective communication in such cases. If you have any further questions or need assistance with future bookings, please don't hesitate to reach out.
Written October 23, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ejm99
Roanoke, VA908 contributions
5.0 of 5 bubbles
Feb 2018 • Couples
International flight Boston-Newark-Madrid and return. Picked up in North Attleboro.
Jacque, our driver, is a delight. An excellent and efficient driver. Service is a stress reducer. Always early. Car is clean and well maintained. Water provided. Checks for vital documents before leaving pickup point. Have used this service a number of times and it’s always excellent.
Highly recommend!!
Written February 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to write this detailed review. We are thrilled to learn that you had a great experience with us. Looking forward to booking more trips with us.
Written May 22, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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