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National Park Service Visitor Center

Certificate of Excellence
As featured in Boston Your My Home...
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Address: Faneuil Hall, First Floor, Boston, MA 02109
Phone Number: 617 242 5642

TripAdvisor Reviewer Highlights

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Visitor rating
  • 40
  • 11
    Very good
  • 4
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Very helpful

My husband and I stopped by here ( located in Faneuil Hall) during our vacation to Boston. They were very helpful in answering our questions about Boston and surrounded no towns... read more

5 of 5 starsReviewed 1 week ago
via mobile
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60 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Level Contributor
68 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stopped by here ( located in Faneuil Hall) during our vacation to Boston. They were very helpful in answering our questions about Boston and surrounded no towns. We even took a free tour with Michael of the South end and with Polly of the North end of Boston. They knew their history! So stop by there... More 

Thank KCJ44
Billerica, Massachusetts
Level Contributor
125 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great place to get info about the Freedom Trail. If there is a tour available I would take it, It is free. They say you have to ask 30 minutes before a tour departs to get onto one. On the same floor are shops and a bathroom is downstairs. Do not miss The Great Hall and Artillery... More 

Thank travel5bugEuro
Coventry, Rhode Island
Level Contributor
1,701 reviews
402 attraction reviews
common_n_attraction_reviews_1bd8 353 helpful votes
5 of 5 stars Reviewed June 15, 2016

do not miss going here as it will help guide you in seeing the things that made Boston such a great part of the history of this country. Located in a building that is part of history itself. Maps,tours,guides,all are located in this great building.while here go thru the building itself. most things you want to see can be in... More 

Thank Barry N
Ambler, Pennsylvania
Level Contributor
13 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 20, 2016

I always enjoy my visits to national parks because the rangers are always so knowledgeable. I usually am able to arrive at a park and figure out what to do at the visitors' center, but in this case, the entire area was very crowded and confusing. I decided to set out on my own following the Freedom Trail and while... More 

Thank erin20152015
Boston, Massachusetts
Level Contributor
402 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed February 18, 2016

What better way to see it all, but to help your child do his school history project. Even in the pouring rain this was worth the trip.

Thank plastx2
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 24, 2015

We were wandering around Faneuil Hall sight seeing and noticed a sign for a tour. The price was right- free and we really enjoyed the walking tour. The tour guide (I'm sorry I can't remember his name) was animated and knowledgeable; He really made the tour fun. Highly recommend!

Thank Dawn L
Level Contributor
16 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 17, 2015

Travelling from Canada, we were very happy with our experience touring Faneuil Hall, and one of the history walking tours led by a ranger on one day. The next day we came back and took the longer black history tour at the Boston African American National Monument Site, based on Beacon Hill ( meeting in front of the Massachusettes State... More 

Thank Noreen D
Hong Kong, China
Level Contributor
4,768 reviews
3,038 attraction reviews
common_n_attraction_reviews_1bd8 10,503 helpful votes
3 of 5 stars Reviewed November 13, 2015

On the ground floor of the historic Faneuil Hall building you'll find a National Parks Visitor Centre, staff by rangers eager to provide information about the Freedom Trail and available tours you can take to learn more about this particular building and other historical sights in downtown Boston. There is a wall of area National Park's brochures as well that... More 

1 Thank BradJill
Boston, Massachusetts
Level Contributor
677 reviews
276 attraction reviews
common_n_attraction_reviews_1bd8 417 helpful votes
5 of 5 stars Reviewed November 11, 2015

The National Park staff in Boston is top notch. They are always very helpful. If you want a map, ask at the desk. If you are a NP stamp collector, they have several for the area. There is an interesting film (and clean bathrooms) in the basement. A good stopping point along the Freedom Trail

Thank surfinginflorida
Boston, MA
Level Contributor
72 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 6, 2015

These people are real history buffs, able to give you a great background in Boston history and how it relates to the American Revolution. Please NOTE: on the 3rd Floor of Faneuil Hall is the Museum of the Ancient and Honorable Artillery Company of Massachusetts. The museum includes some Revolutionary War muskets - they are huge! Check it out.

Thank bosrocker51

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Staying in Downtown

Neighborhood Profile
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.