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Boston Water Taxi

Boston Water Taxi

Boston Water Taxi
4.5
8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:00 PM
About
Duration: < 1 hour
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  • Travel_Buff_BL
    258 contributions
    5.0 of 5 bubbles
    Amazing! The best way to get from Logan to various places in the city
    Wow! I was a bit tentative about this, but it was fantastic. Everything was communicated quite clearly, easy to book online, easy to find the shuttle, great communication with the skipper. The boat was right there, and easy as pie -- a very quick jaunt across from Logan to the wharf and my hotel. So easy, so cheap, such great views, so friendly. Wow! Do it!!
    Visited April 2024
    Traveled solo
    Written May 1, 2024
  • Steve S
    Arlington, Tennessee90 contributions
    5.0 of 5 bubbles
    Best transfer in Boston
    We had an 8 hr layover in Boston and decided to see the town. An ordinary drive would be at least 50 min to downtown. We booked this transfer and we were in downtown in about 7 minutes. They stored our luggage for us as we walked Boston. Then they pucked us up earlier than our scheduled pickup with a simple call. Best money ypu will spend.
    Visited July 2024
    Traveled as a couple
    Written July 24, 2024
  • Steve P
    Stuart, Florida10 contributions
    5.0 of 5 bubbles
    Best way to travel to Logan airport.
    We really enjoyed our recent boat ride on the water taxi from the cruise terminal to Rowe’s Wharf and then to Logan Airport. We were picked up on time, we were able to store our luggage for a couple of hours while we walked around Boston, and then we were given a 2nd ride to Logan airport via the water taxi. The drivers were very friendly and helped us load and unload our luggage. We highly recommend this rather than sitting in traffic trying to get to Logan.
    Visited August 2024
    Traveled with family
    Written August 3, 2024
  • Ben
    La Canada Flintridge, California6 contributions
    4.0 of 5 bubbles
    Post cruise option for late flight
    We had a 4:20 PM flight post cruise, instead of using their cruise special which requires you to walk 0.3 miles to their docking place, we took a taxi right outside the terminal to Rowes Wharf. A short walk to the dock from the street, met one of the crew members and gave him our luggage to store and booked the 1 PM ride. Make sure you talk to someone on the phone before you're going there because the office usually has no one there. We prebooked ours, the person actually called me. Rowes Wharf is near downtown, short walking distance to many attractions and restaurants. A nice way to spend a few hours in Boston instead of waiting in the airport. Deduct 1 star because while waiting in the office (share with 2 or 3 other companies) we saw a group of people sitting at the back of the office started to leave, not sure whether they were taking the same boat with us, I went out to see where they were going. Sure enough they were boarding. No one came to tell us it's boarding time, I needed to find out on my own. Quite efficient, all the luggages were already loaded on board. The ride itself was peaceful. After we docked, the 2 crew members unloaded all the luggages. Picked up your luggage and walked up the ramp to take the shuttle to the airport. Interestingly, the bus driver dropped us off at the arrival level. All and all, it's a good decision to take the water taxi and utilized their storage service instead of waiting at the airport for hours.
    Visited August 2024
    Traveled as a couple
    Written September 5, 2024
  • Lisa H
    Norwich, United Kingdom13 contributions
    5.0 of 5 bubbles
    Cruise pick up made easy!
    We finished our cruise early morning in Boston and our flight wasn’t until 10pm. We booked the cruise ship special, they picked us up at 10am, a short walk (less than 10 mins and flat terrain for suitcases!) from the cruise terminal and took us to Rowes wharf where they stored our luggage for the day. We agreed a time to be taken to the airport later that day, you get dropped off at the airport shuttle stop which takes you to your terminal (for free!) such a stress free way of spending our last day in Boston! Thank you
    Visited September 2024
    Traveled as a couple
    Written September 14, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles112 reviews
Excellent
80
Very good
19
Average
3
Poor
1
Terrible
9

Amanda S
1 contribution
1.0 of 5 bubbles
Jun 2022
Took a water taxi across the harbor in Boston on a recent Saturday (6/4/2022). The app was not working on my phone but the boat driver assured me I could pay on board. The boat driver charged me $1,050.00 for a $45.00 fare and the company has not refunded me. The only people you can contact are City Experience customer representatives, but they would not give me the contact information of the team who look into over charges such as this. I had to send them an email detailing my trip and sending a bank statement. BEWARE. Use Boston Water Taxi instead (another company). If you use this service, buy a ticket on the app ahead of time or better yet, pay with cash.
Written June 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adventure Diva
Manchester, CT2,796 contributions
3.0 of 5 bubbles
Jul 2022 • Solo
I stayed at the Hyatt Regency Boston Harbor and had no problems going from the hotel to Downtown Boston by water taxi. Access was right out the hotel's back door. The friendly captain was apologetic because of our delayed pickup that was out of his control and I arrived at my destination without any issues.

What was a concern was my return trip. My return was a night and day experience from the morning. The return cranky captain identified the ticket I purchased from the Hyatt was not going to be honored and it would be $20 one way. Didn't know if the captain was having a bad day or not but I was not happy.
Written July 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Matt I
Granite Falls, NC82 contributions
5.0 of 5 bubbles
May 2021
What I liked about this was the personable nature of the guys and the convenience. We flew into Boston and planned to walk the city until that evening. No need for us to rent a car until later in the day but we needed to store our luggage somewhere (the airport doesn't have lockers anymore). These guys gave us a ride from the airport across the harbor and kept our luggage for us for a small price. Very personable and worked with us on times and picking us up.
Written June 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa H
Norwich, UK13 contributions
5.0 of 5 bubbles
Sep 2024 • Couples
We finished our cruise early morning in Boston and our flight wasn’t until 10pm. We booked the cruise ship special, they picked us up at 10am, a short walk (less than 10 mins and flat terrain for suitcases!) from the cruise terminal and took us to Rowes wharf where they stored our luggage for the day. We agreed a time to be taken to the airport later that day, you get dropped off at the airport shuttle stop which takes you to your terminal (for free!) such a stress free way of spending our last day in Boston! Thank you
Written September 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sandman m
Vancouver1 contribution
1.0 of 5 bubbles
Jun 2022 • Family
Made plans around their 30 minute tour. Called and said he will be 5 min. Waited 20min and said he would be 5 more min. Waiting another 20min and he wouldn’t answer the phone. Just kept hitting end on the call. Then I got through and he goes he can’t do it and then hung up the phone.

I would not recommend as time is valuable when on vacation. You wait 20min just coordinating pick up locations even if they do come.
Written June 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

frogtowner
Shelby Township, MI29 contributions
5.0 of 5 bubbles
Jul 2022
We thought we'd do this to surprise the kids. Really was enjoyable and the two-person crew was very personable and helpful. Probably a 20 minute ride with a couple stops for other folks to get off. Really an interesting vantage point to see the other boat traffic and the Boston skyline. We were dropped us off right at the dock by our hotel. Very nice experience and highly recommended. The only downside was the wait for the airport bus from the terminal to the dock. Took a long time to pick us up and a long time, with stops, to get us to the dock.
Written August 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ben
La Canada Flintridge, CA6 contributions
4.0 of 5 bubbles
Aug 2024 • Couples
We had a 4:20 PM flight post cruise, instead of using their cruise special which requires you to walk 0.3 miles to their docking place, we took a taxi right outside the terminal to Rowes Wharf. A short walk to the dock from the street, met one of the crew members and gave him our luggage to store and booked the 1 PM ride. Make sure you talk to someone on the phone before you're going there because the office usually has no one there. We prebooked ours, the person actually called me. Rowes Wharf is near downtown, short walking distance to many attractions and restaurants. A nice way to spend a few hours in Boston instead of waiting in the airport. Deduct 1 star because while waiting in the office (share with 2 or 3 other companies) we saw a group of people sitting at the back of the office started to leave, not sure whether they were taking the same boat with us, I went out to see where they were going. Sure enough they were boarding. No one came to tell us it's boarding time, I needed to find out on my own. Quite efficient, all the luggages were already loaded on board. The ride itself was peaceful. After we docked, the 2 crew members unloaded all the luggages. Picked up your luggage and walked up the ramp to take the shuttle to the airport. Interestingly, the bus driver dropped us off at the arrival level. All and all, it's a good decision to take the water taxi and utilized their storage service instead of waiting at the airport for hours.
Written September 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Steve H
Nuneaton, UK13 contributions
5.0 of 5 bubbles
Sep 2024 • Couples
Booked the cruise ship option rather than spend 8 hours at Logan airport. Everything worked out as advertised - met us at the end of the terminal (10 min walk from the ship), took us downtown, stored the luggage and took us back to the wharf at Logan with our luggage. Then took the free shuttle bus to the terminal.
Highly recommended!
Written October 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

too_few_trips_1
Irvine, CA940 contributions
5.0 of 5 bubbles
May 2022
The Water Taxi offered a quick, fun approach to downtown Boston (we were staying near Faneuil Hall, so we could easily walk to our hotel). We used the airport bus that circulates between the terminals and were dropped a few steps from the dock. There was a boat/taxi waiting and we were in downtown Boston in 10 minutes (I would have been happier if it took a little longer; the view was great). It cost $15 each.
Written May 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sam S
1 contribution
1.0 of 5 bubbles
Jun 2022
Left us high and dry after making us wait 40 min. Said to call office for a refund. Office said they would refund with no apology given and then check statement and no refund provided. Called back and they went off on profanity laced rant saying make them.
Written June 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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Boston Water Taxi - All You Need to Know BEFORE You Go (2024)

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