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The Omni Grove Park Inn Spa

Closed Now: 8:00 AM - 9:00 PM
Open today: 8:00 AM - 9:00 PM
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Certificate of Excellence
Traveler Overview
  • Excellent71%
  • Very good17%
  • Average5%
  • Poor4%
  • Terrible3%
Travelers talk about
“spa cafe”(16 reviews)
“hot tub”(28 reviews)
About
Enter another world at this enormous spa, where the usual array of spa offerings are supplemented with even more luxurious pampering treatments, magnificent views, spectacular pools under a glass atrium, and an outdoor whirlpool where you can watch...more
Closed Now
Hours Today: 8:00 AM - 9:00 PM
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Contact
290 Macon Ave, Asheville, NC 28804-3711
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Reviews (435)
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LanguageEnglish
Traveler rating
298
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26
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1 - 10 of 434 reviews
Reviewed today via mobile

This was a wonderful and relaxing experience! The staff is amazing, the architecture is incredible, and the views are awesome. We booked a couples massage in the morning and then relaxed the rest of the day between the co-ed and gender specific areas. The waterfall...More

Date of experience: May 2019
Thank BeeG2001
Reviewed yesterday

Indulge your inner Great Gatsby. We enjoyed some wine and watched the sunset with hundreds of others yet it felt intimate. A nice way to spoil yourself before a late dinner.

Date of experience: May 2019
Thank Terry R
Reviewed 1 week ago

But if you have ever been to a real spa, this place is nothing more than a small indoor/outdoor pool complex for couples. Yes, the architecture is amazing, but 95% of this place is a coed indoor/outdoor pool and nothing more. While the specific-gender-only sides...More

Date of experience: April 2019
Thank 595DM
OGPI, Manager at The Omni Grove Park Inn Spa, responded to this reviewResponded 1 week ago

Thank you for your candid feedback. Voted one of the “Top resort spas in the U.S.” by Condé Nast Traveler, our expansive, 43,000-square-foot subterranean spa boasts numerous water features including eucalyptus steam rooms, therapeutic waterfalls and an oversized, mountain view hot tub. We apologize that...More

Reviewed 2 weeks ago

Only stopped for lunch at this historic hotel but the view and meal were outstanding. I ate lunch out on the patio. The view, food, and service were perfect. I couldn't have asked for more.

Date of experience: April 2019
Thank Lisa S
Reviewed 2 weeks ago via mobile

This is my 3rd stay at GPI ..... I have stayed her pre Omni taking it over and post Omni . I come to this property for the spa - if it were not for the spa , I would probably stay somewhere else closer...More

Date of experience: May 2019
Thank Lisatimm
Reviewed 3 weeks ago

.....literally. Yep, the big stones of the fireplace and lobby, the wooden beams and arts and craft era furniture just aren't enough to give you that nostalgic experience of the 1900's. Mgmt. wants you to forgo the electronic achievements of the last 50 yrs. and...More

Thank John662
OGPI, Manager at The Omni Grove Park Inn Spa, responded to this reviewResponded 3 weeks ago

Thank you for your continued patronage. As of March 1st, The Spa has indeed become an electronics free environment in an effort to create the most healing, restorative and relaxing experience possible for all our guests. We ask that all electronics, including cell phones, cameras,...More

Reviewed March 31, 2019 via mobile

Our 5th time visiting the Grove Park Spa and it never disappoints. The most beautiful spa with 2 indoor pools with underwater, 2 hot waterfall jacuzzi/pools, and an outdoor pool. They also gave men and women’s separate facilities that house saunas and plunge pools. Book...More

Date of experience: March 2019
Thank Natasha3911
Reviewed March 20, 2019

While if have enjoyed going to the Grove Park Spa in the past, it’s time for the spa and staff up their game in a serious way! It's still a lovely way to spend the day, however, time for some additional training. I have been...More

Date of experience: March 2019
Thank KAC12019
OGPI, Manager at The Omni Grove Park Inn Spa, responded to this reviewResponded March 21, 2019

Thank you for your continued patronage. Our customer service is of the highest priority, and we sincerely apologize that this was not reflective of your most recent experience. The Spa management team is aware of your concerns and greatly appreciates your feedback, as sharing such...More

Reviewed March 17, 2019 via mobile

The spa is lovely. Services are overpriced and not great. Facial was average and not worth the price

Date of experience: March 2019
Thank Patti N
OGPI, Manager at The Omni Grove Park Inn Spa, responded to this reviewResponded March 18, 2019

Thank you for your candid feedback, and we apologize that your facial did not meet expectations. Should you choose to visit The Spa again, we look forward to the opportunity of better serving your needs and wishes.

Reviewed March 5, 2019

I was so excited to splurge on myself a bit and enjoy this luxurious spa. It is beautiful and serene and while I didn't feel the price of the service was too out of line for the use of the spa all day, There was...More

Date of experience: March 2019
Thank kentuckygrt
OGPI, Manager at The Omni Grove Park Inn Spa, responded to this reviewResponded March 6, 2019

Thank you for your candid feedback. We do apologize for the dissatisfaction you experienced during your stay. Customer service is our number one priority, and it is our desire that our guests have a pleasant and comfortable experience with us, which is why we shared...More

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Questions & Answers
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bhunter84
January 28, 2019|
Answer
Response from Wunder3 | Reviewed this property |
Only service animals
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bhunter84
January 28, 2019|
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Response from Sonya G | Reviewed this property |
I don't know ... we always leave our puppy at home! Just call the hotel and they can tell you I'm sure.
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Toby G
September 19, 2018|
AnswerShow all 5 answers
Response from lmcai | Reviewed this property |
Spa is open year round
0
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