The Secret Spa At The Belvedere

The Secret Spa At The Belvedere

The Secret Spa At The Belvedere
4
10:00 AM - 7:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


4.0
15 reviews
Excellent
10
Very good
0
Average
0
Poor
3
Terrible
2

jaw5096
Asheville, NC89 contributions
Dec 2014 • Couples
very disappointing, and not a very professionally run place. the place was freezing cold and I have lots of negative things to say but i will just keep it brief. the difference between a great experience and a lousy one is in the details.
Written January 17, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

speidelk
Raleigh, NC2 contributions
Apr 2013 • Solo
I came in for a pre-wedding updo consultation/trial and while Amanda did a great job, I was very unhappy with the price I was charged. I was told the hair trial would be $60, as it is documented on the website, but when I went to pay the girl at the front desk told me it would be $78 which includes gratuity. Since I was in a hurry I reluctantly paid and left, thinking maybe I remembered my price quote wrong. However, later on I reviewed the quoted price, and it was $60, which means I was forced to pay a 30% tip! I was prepared to pay 20%, which is usually considered an excellent tip, but to force a customer to tip 30% is ridiculous! Based on this factor alone, I will not choose Secret Spa for my wedding services.
Written April 28, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Beth
Asheville, NC331 contributions
Jun 2015 • Family
I had scheduled a massage for me and my daughter as a birthday gift for her. One hour before we were to be there, I got a voicemail that both of the massage therapists are sick. What a coincidence. It is especially disappointing because it was a special occasion. I will never go back.
Written June 27, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Amanda R
Asheville, NC3 contributions
Jul 2022
Really unfortunate experience. Waited over an HOUR for a no-show appointment on their end. they made me wait and wait and wait and did not offer me water, tea or any kind of kind word. When I asked to please check and see what was taking so long, the VERY STUCK UP FRONT DESK, ignored me and just shrugged shoulders. The tall blond is especially RUDE! Horrific experience. I finally left after waiting an hour and 15 minutes. they could care less. RUDE! RUDE! Unsatisfactory experience. The blond was busy eating food in the corner and could not be bothered to say anything to me. Nothing. Just about the worst service I've ever had. DO NOT WASTE YOUR TIME HERE!!!
Written August 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

shadowdawg
pennsylvania7 contributions
Jul 2018 • Solo
I was a little skeptical based on other reviews, but decided to give this spot a try while visiting Asheville. So glad I did! Cheryl gave me a luxurious facial- my skin is still glowing and I got the facial almost a week ago. They were able to fit me in at the last minute, and all the staff was welcoming and helpful. Wish I lived closer so that I could return for another service with Cheryl!
Written July 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LynnLJ2014
North Carolina Mountains, NC165 contributions
Mar 2017 • Friends
I was hoping for an above average experience. But from the moment we arrived till the point we left, not a wow moment anywhere.
The waiting area had its own pet dust bunnies along with a dead plant. The bathroom was dirty with slop marks down the mirror. The facial was ok again nothing above average, but she was nice enough. We were offered water or tea. No mimosas here. I was brought a glass of tap water? What?
This " spa" is in an old house, creaky, cracks and several coats of paint over old paint. But dirty for a spa. I'm sorry, we won't be back.
Written March 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mmemphis2016
Memphis, TN116 contributions
Dec 2015
We got facials here and they were so relaxing, we were put in our own waiting room so that we could relax and visit on couches in private while we waited for our appointments.
Written January 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melbblack
Asheville, NC3 contributions
Dec 2013
I had an amazing experience at The Secret Spa. The staff was very friendly and the atmosphere was cozy and inviting. I got a massage, facial, hair, and last but not least nails and toes. From the moment I arrive to the seconds I left I was pampered beyond what I ever expected. This place won't be a secret for long!
Written December 28, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tonya C
Candler, NC15 contributions
Nov 2019 • Couples
My husband and I had a relaxing evening. Greeted with cozy robes and wine we settled in the relaxation room enjoying every minute . He had a massage and I had a facial followed by a pedicure. Every staff member treated us like royalty. Already planning our next visit!
Written December 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DAT315
2 contributions
Aug 2017 • Solo
I wanted my wife to have a day where she could relax and not think about her day to day stresses and this place is exactly what she needed. Thank you to the staff there for taking such good care of her! This place really went above and beyond. It is in a historic building and they have made it very warm welcoming to say the least. They have made buying her something easy!
Written September 19, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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The Secret Spa At The Belvedere - All You Need to Know BEFORE You Go (with Photos)