I went on the Premium City Tour with Afternoon in Alcatraz August 12th with San Francisco Comprehensive Shuttle Tours. This cost me $160.00 USD (I'm a Canadian, so it actually cost me $224.88 CDN). My main complaint is that the cost of the Premium City Tour without Alcatraz is $69.00, thus the actual cost of the Alcatraz portion is $91.00.... More 

The day was full of many exciting experiences, all of what I wanted to do, all expectations were met

Advertising for tour is NOT accurate. They claim they are small "shuttles" and not large buses but our group had 48 people on the Napa wine tour. Too many for a couple of the smaller wineries. Also selection of wineries was below average with Robert Mondavi being the only decent one. This tour cost more than similar ones I've been... More 

When things went wrong this company didn't have anything set up in the way of a contingency plan or an acceptable level of customer service. The premier 5 hour tour began with a ferry ride to Sausalito. We were given 50 minutes to explore, eat, etc. Our guide Ed brought us to the bus pick up but there was no... More 

We booked a tour with them including the taxi ride to the pickup point. We checked in with their representative and went to the bathroom only to find out the bus came early and left without us. They could not contact the bus to turn around so the agent offered us a refund. They did not check off the list... More 

Ed was our tour guide he was amazing. Lots of fun facts, real historic facts made interesting and kept it entertaining. He even was playing with our daughter on the few walks we had, making her smile and laugh. I would recommend Ed as a tour guide to anyone. Great time, great tour, great guide. Highlight of our San Francisco... More 

Spent a lot of time reading reviews and choosing the above tour as part of our forthcoming California trip. Made the booking, received confirmation almost 2 weeks ago and payment taken to now receive an email cancelling it with no explanation initially . Since been told "we had to shut down a few of our tours due to operational issues... More 

We did the 5 hour city tour with Alcatraz. Our tour guide was Kyra and she was fantastic. She knew all sorts of information about the city, as well as info you wouldn't find in any guidebook since she is from San Francisco. The tour bus was comfortable, and we got to get out and walk around at most of... More 

Hi. Please excuse my English imperfections but I'm originally from Europe. First at all need to say if you are an older person tired to walk and fine with looking at San Francisco from behind the Bus window and ok with the fact theres no way to go to the bathroom once you are on tour and the same time... More