Parkwide Bike Rentals & Tours

Parkwide Bike Rentals & Tours

Parkwide Bike Rentals & Tours
4
10:00 AM - 6:30 PM
Monday
10:00 AM - 6:30 PM
Tuesday
10:00 AM - 6:30 PM
Wednesday
10:00 AM - 6:30 PM
Thursday
10:00 AM - 6:30 PM
Friday
10:00 AM - 6:30 PM
Saturday
10:00 AM - 6:30 PM
Sunday
10:00 AM - 6:30 PM
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
640 reviews
Excellent
384
Very good
134
Average
42
Poor
23
Terrible
57

Jedediah H
1 contribution
Oct 2022 • Couples
Our tour guide Adam was very knowledgeable about the city’s history and surrounding landmarks. We took a 15 mile bike tour through out the city. We had a great time and the ride was easy. We would highly recommend this tour to others.
Written October 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Edvin B
Gothenburg, Sweden28 contributions
Jul 2020
Me and my husband rented two bikes when we were visiting San Francisco. The bike rental saw smooth and the personnel was polite and kind. There were maps to be had and the personnel also gave tips about routes. The bike route itself was also very nice, with views over the Golden Gate bridge and sorroundings. There were several bike paths that were directed away from traffic which is always nice. We cycled over the bridge and further to Sausalito, a small waterfront town, where we had lunch. It was a great experience overall and except for it being a little pricey, we liked it a lot!
Written July 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

PeterS98765
1 contribution
May 2020 • Family
My wife and I took our two grandkids (ages 2 and 4) for a ride on a surrey cycle. They thoroughly enjoyed the trip, especially ringing the bell and when we let them "drive crazy" in a vacant parking lot. The cycle was easy to handle since the route was flat. We had a strong headwind outbound but the ride back was a breeze! Staff were very helpful and friendly.
Written June 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Gabriel B
46 contributions
Oct 2021
I rented a bike from this company in Golden Gate Park. In the process of renting the bike, I told the guy where I was looking to travel, and he gave me a map and gave me advice how to get there and what to see along the way. However, he didn't tell me that the roads he was advising me to bike down were blocked off for a music festival, which made the bike ride extremely challenging, and ended up with me needing to leave the park in order to bike back to the rental location. On returning the bike, I complained to the guy running the stand, but he claimed not to know. I also complained to their central office, but they claimed that nobody else had complained and blew me off.

This company must know that their main customer base is tourists who don't know the city or its festivals. If they're going to rent bikes to tourists, and give them advice on where to bike, I think that the company has a moral duty to know what's going in on the park and give correct advice. Their failure to do so, or even acknowledge that the made a mistake, leaves me feeling scammed. I recommend avoiding this company.
Written November 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi again Gabriel, As noted in our correspondence, we only have what we are given in terms of road closures during large events such as Outside Lands!! We are not governors of the park, but rather one of many, many wonderful things to do while visiting. There are so many roads and trails that were left open and in fact many of our visitors that weekend enjoyed the park and used our bikes to go to and from the event. We do the very best we can with our duty to inform riders of where to go and what to see, and even include a handlebar mounted on every bike as well as helmets and locks. If you had called we would’ve absolutely done our best to guide you where you wanted to go!
Written November 10, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kwilbur90
1 contribution
May 2020
I feel compelled to leave a bad review because the bike I was given was broken and the chain kept coming out of alignment. We were also told that the price would be ~$8 an hour per bike, but we ended up getting charged $30 for thirty minutes of bike riding for two bikes. There was no explanation given on that charge. Avoid this place and use Lyft bikes.
Written June 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Kwilbur90, We are sorry to hear that you had issues with your chain during your rental. Our full service bike rental approach offers each guest with route guidance, helmets, an in-person pre-departure safety demonstration, as well as roadside assistance for issues like the one you experienced. This separates us from other bike services as it gives us a chance to always make it right. As we were not made aware of any issues about a chain falling off during your bike use, we can now happily offer a gift certificate for a full comp for later use. Please reach out to us to get this sent to you. Consider that Lyft bikes are for transportation, not recreation, and charge you for every 30 minutes- so our long term recreational rentals are always a better value. Likewise please note Parkwide is a local family owned business, and as such take our customer satisfaction very seriously. Sincerely, Andrew
Written July 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

fernando p
1 contribution
Oct 2022 • Couples
Worst bike rental ever. Bike gear didn’t work which made it very difficult to ride up hill. Half the park was closed for bike rides bc of music festival, and the personnel made it look as if “the knew nothing about it” (this was a massive music festival). Strongly suggest not to rent bikes here!
Written October 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

citybreaker101
London, UK10 contributions
Apr 2019 • Friends
We hired three bikes to cycle across the Golden Gate. Unfortunately one member of the party experienced a puncture as we got to the other side of the bridge at Fort Baker. We phoned the number provided and were assured that a replacement would be provided in 30minutes. 90minutes later and many phone calls, we received the replacement bike.

By this time we wanted to just drop the bikes at Sausalito and get the ferry back across to the city. However no sites were available on the Sausalito side to drop the bike. Now under pressure to reach the last ferry from Sausalito lto San Francisco, we rushed to the dock and managed to catch the last ferry, hoping to drop off on the other side at Fishermans Wharf.

On reaching San Fransisco pier side, no sites were open and no one answered our phone calls so we were resigned to travelling back to our hotel with them, to return the following morning.

The following morning we travelled to their Union Square site at 10am to return the bikes. Their site said they opened here at 8:30am on a weekday, this was not the case. We waited 30mintures and phoned several times to try and reach someone with no success. So we went to their next closest site at Pier 1. Again, here there was no representative or location available at 10:30am.

Growing more and more frustrated and wasting precious time on our last day in San Fran, we went on to their “Fisherman’s Wharf” site. This was actually located around 15minutes from the actual FW location.

On arriving the the representative apologised for the the lack of service at the previous sites and took our bikes in happily. However, we requested that the $10 additional fee for a different drop off be waived, on the basis that we had spent a further hour of our time and then subsequent Uber to get back to Union Square, where we should have been able to drop off the bikes originally.

We were forced to pay the charge and fill out a refund request form, further wasting our time in the city.

Overall, I’d advise anyone to avoid this cycle provider. There is another prominent one with many more sites which were open as we passed them. We are still awaiting our refund but will
Update this review on the outcome.

Poor service, bad resolutions.
Written April 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Averil H
Tauranga, New Zealand131 contributions
Very comfortable, well functioning bikes at good rates. Staff were ok, not overly helpful but friendly enough. We enjoyed our little ride through golden gate park.
Written September 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi There, We are happy to hear you enjoyed our bikes! Our staff is filled with trained professionals here to give you expert info on where you can ride your bikes in the city, and all the information you will need about biking and dropp offs in the city, the bridge, Sausalito, and returning on the ferry. If you feel this was not the experience you had, please contact us directly with more information so we can investigate this further. Thank You, John
Written September 26, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

StreetwiseSmart
Cornwall, UK214 contributions
May 2019 • Couples
Terrific, robust and easy to ride cycles; good and mostly cycle lane routes to follow. San Fran is a super easy city to explore on wheels! ....if you cycle the GG bridge, make sure you continue down in to Sausalito. It’s beautiful!
Written June 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

dini1989
Brisbane, Australia33 contributions
Apr 2015 • Couples
The bikes were fine. However, the guy failed to tell us that we would be waiting 2 hours for the ferry back which caused us to be late. Then we had to take the bikes to the late return place.This is a different company and the signage is consuming. After all that, we had to a pay a late return fee. We were not informed of this at the start. Their pieces are expensive although they did price match as we had a discount for another place. Hire from somewhere else if they have bikes. Check where you can drop off and be aware of the stupidly long wait for the ferry back from Sausalito.
Written April 11, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Parkwide Bike Rentals & Tours (San Francisco) - All You Need to Know BEFORE You Go