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Review Highlights
Great help, tons of lit

Wow, the people working here are super friendly and extremely knowledgeable of all things Cali... read more

Reviewed September 22, 2018
Albuquerque, New Mexico
via mobile
Go Here for Help

We stopped in at the California Welcome Center on the 2nd floor at Pier 39. The women working there... read more

Reviewed May 11, 2018
Joan H
Read all 35 reviews
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Traveler Overview
  • Excellent62%
  • Very good8%
  • Average11%
  • Poor11%
  • Terrible8%
Oct 2, 2018
“Buy your tickets direct from attractions not Welcome Centre”
Sep 22, 2018
“Great help, tons of lit”
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39 Pier, San Francisco, CA 94133-1006
+1 415-981-1280
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Reviews (35)
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1 - 10 of 30 reviews
Reviewed October 2, 2018 via mobile

We visited be Welcome Centre just to get some info about the San Fran Dungeons, and the guy behind the counter DJ Paul was very helpful, polite and engaged. He advised us we’d get a great deal by combining both the Dungeon’s and Madame Tussaud’s...More

Thank Cullen H
Reviewed September 22, 2018 via mobile

Wow, the people working here are super friendly and extremely knowledgeable of all things Cali. Tons of literature, pamphlets, maps and even coupons. All this in the heart of pier 39

Thank brucep460
Reviewed May 16, 2018

The people at the california welcome center made me feel very unwelcome. They were unfriendly and did not help me at all. The brochures are great though. I went there with my sister to get advise and information on the places we wanted to visit....More

Thank valentina1542018
Reviewed May 11, 2018

We stopped in at the California Welcome Center on the 2nd floor at Pier 39. The women working there were personable and professional. Katrina provided us with directions, maps,suggestions for tours and other helpful hints for navigating the area. If you need help finding your...More

Thank Joan H
Reviewed March 6, 2018

I was in San Francisco for one day (flying home overnight, so no hotel) and needed to store my luggage. The California Welcome Center was the perfect place to do it! I arrived at 9:30 and they charged me $5 to store my bag until...More

Thank Carl_D77
Reviewed April 18, 2017

We visited the Welcome Centre on April 9 (located on Pier 39 in SF) to inquire about visits to Alcatraz and to see a SF Giants ballgame. Big kudos to Hailey Ashcroft! She was very helpful: assisted us by buying ballgame tickets on-line; searched for...More

Thank Bonhom52
Reviewed October 4, 2016

We needed a place to store our luggage for the day before heading out to the airport and we didn't have a car or a hotel in SF. For $5 you can store your bag until 6:45pm. A great service for day travelers! I wish...More

5  Thank igirlsd
Reviewed September 25, 2016

We took our bags to the Welcome Centre after returning to San Fran on a cruise. Greeted with a smile by Landis who was very friendly and helpful, nothing seemed too much trouble. He took our bags, gave us some advise on what to see...More

1  Thank Sandra A
Reviewed September 8, 2016

The California Welcome Center is located at Pier 39 and on the upper level platform. I popped into the California Welcome Center while strolling through Pier 39. Yes, the place does give information and help with planning, maps etc. but after watching the staff for...More

Thank FormerCaliBoy
Reviewed August 15, 2016

The weltcome Center is a great place especially for 1st timers to get maps, coupons & great advice on how & when best times to see all the great atractions the city has to offer.

Thank Christopher W
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