We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

San Francisco Visitor Information Center

Open Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
Book In Advance
Why Book on TripAdvisor?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information
All photos (43)
Full view
Traveler Overview
  • Excellent44%
  • Very good32%
  • Average16%
  • Poor6%
  • Terrible2%
Travelers talk about
“muni pass”(3 reviews)
“bart”(4 reviews)
“literature”(2 reviews)
What speaks 14 languages and always has the scoop on what's happening in San Francisco? The answer is San Francisco's Visitor Information Center (ViC). Services offered: Ideas for your visit, events, maps, guides, Muni transit passes and maps...more
Open Now
Hours Today: 9:00 AM - 5:00 PM
See all hours
900 Market St, San Francisco, CA 94102-2804
Union Square
+1 415-391-2000
Improve This Listing
Top Selling Tours & Activities in and around San Francisco
from $94.50
More Info
from $192.50
More Info
from $61.20
More Info
from $55.00
More Info
Reviews (81)
Filter reviews
36 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviews muni pass bart literature escalator stops
Updating list...
1 - 10 of 36 reviews
Reviewed 4 weeks ago via mobile

The volunteer who greeted me at the door was a smiling and friendly face! She asked me what I wanted to see & do & how much time I had there. She provided me with a free map & circled my hotel & all the...More

Date of experience: November 2018
Thank Sheryl T
Reviewed June 26, 2018

You can get a lot of information there, even detailed about special things. You can also buy public transport tickets there and get free maps. It is a good idea to start and plan your San Francisco visit here.

Date of experience: July 2017
Thank romanshorner
Reviewed June 13, 2018

About a month before my trip to San Francisco, I had emailed this office. It was prompt and provided good answers to my typical tourist questions.

Date of experience: April 2018
Thank Peterharris32
Reviewed April 2, 2018

Every other city in the USA is more than willing to mail you a city map. Why is SF charging so much? I could see a dollar or 2 to cover mailing, but not this outrageous amount

Date of experience: April 2018
Thank 747Pam
Reviewed February 24, 2018

The BART drops off real close to the information center so it was easy to stop in and get loaded with information. Staff was courteous and helpful and steered us towards buying a muni bus pass for our stay which was an excellent suggestion. Lots...More

Date of experience: January 2018
Thank rduinc
Reviewed October 2, 2017

Oh, I wish I could remember her name, but I did see she was a 'volunteer' who clearly should be DONE with that self assignment. I expect warm and welcoming and even multi lingual friendly service at a visitor info center. Hahaha. Nothing of the...More

Date of experience: August 2017
Thank 2acorns
Reviewed September 6, 2017

My friend and I both purchased a 7 day Muni pass which was well worth it. We used it multiple times/day to take a bus or street car to and from points of interest. The AAA book says that it is $25 for 65 and...More

Date of experience: June 2017
1  Thank geimd
Reviewed May 31, 2017

Helpful staff. One desk for information, then over to the cashier to buy Passports for city transit and a few souvenirs. The MUNI system is a great way to get around. If, like me, you didn't do your research before arriving in SF, this should...More

Date of experience: May 2017
Thank Melanie B
Reviewed March 25, 2017 via mobile

It's a bit tough to find this place as the google location would point it as the street but in fact the information centre is is at the right location in under ground. Once when you reach there, the entire set of staff is too...More

Date of experience: March 2017
Thank srinipamzn
Reviewed September 11, 2016

Can't say enough good about this place. The employees are knowledgeable, swift yet not at all pushy or aggressive. I recommend picking up a free street map and buy the $3. transit map only if you are strictly on bicycle. Also, I recommend a 3...More

Date of experience: September 2016
1  Thank beetcanner
View more reviews
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theaters in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
Nearby HotelsSee all 234 nearby hotels
Axiom Hotel San Francisco
577 reviews
.04 miles away
Parc 55 San Francisco - a Hilton Hotel
3,284 reviews
.06 miles away
Hotel Abri
2,089 reviews
.06 miles away
Hotel Bijou
890 reviews
.07 miles away
Nearby RestaurantsSee all 6,311 nearby restaurants
Mo'z Cafe
246 reviews
.07 miles away
Mikkeller Bar
290 reviews
.06 miles away
Little Delhi Restaurant
368 reviews
.06 miles away
Daniels Cafe
80 reviews
.07 miles away
Nearby AttractionsSee all 1,956 nearby attractions
Westfield San Francisco Centre
584 reviews
.09 miles away
Powell and Market Cable Car Turnaround
915 reviews
.04 miles away
84 reviews
.04 miles away
Market Street
542 reviews
.06 miles away
Questions & Answers
Get quick answers from San Francisco Visitor Information Center staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines