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Review Highlights
Grand gifts

Gumps is a delight - even when my shopping is online instead of in person. The catalog is chock... read more

Reviewed January 2, 2014
Austin, Texas
My Favorite Store

Gumps has been my favorite store fine gifts and items for a collection for many years - since... read more

Reviewed January 1, 2014
Louisville, Kentucky
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Traveler Overview
  • Excellent73%
  • Very good19%
  • Average2%
  • Poor2%
  • Terrible4%
Aug 8, 2019
“Fabulous Department Store”
Dec 23, 2018
“The end of an era, as we visit hours before the final day before they close.”
Collectors of decorative arts, fine glassware and silverware and the like will be impressed by the collection in this venerable shop.
135 Post St, San Francisco, CA 94108-4701
Union Square
+1 415-982-1616
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Reviews (47)
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31 - 40 of 45 reviews
Reviewed January 28, 2014

Gump's is a must while visiting San Francisco. Easily one of the best shopping experiences in the US. They offer the best in class in jewelry and home furnishings that the world has to offer. However, their customer service needs improvement. The store manager, Billy...More

Date of experience: January 2014
3  Thank PotomacGolfer
Reviewed January 2, 2014

Gumps is a delight - even when my shopping is online instead of in person. The catalog is chock full of gifts I'd love to keep for myself, and often do. But when I choose something for a friend I know it will arrive on...More

Date of experience: December 2013
Thank wgcash
Reviewed January 1, 2014

Gumps has been my favorite store fine gifts and items for a collection for many years - since before they moved from their original location. Still great!

Date of experience: December 2013
Thank woodrock
Reviewed December 28, 2013

I have loved Gumps and their products for many years. I recently ordered 6 Eiffel Tower ornaments from them and 2 arrived broken. They replaced them immediately at no cost and I got to keep the unbroken 4!

Date of experience: December 2013
Thank janicewpack
Reviewed December 18, 2013

I can't browse endlessly in stores and shops. Usually looking in a window gives me an indication about what's inside. We went to Gump's because it has sort of earned its must-see status for visitors to San Francisco. It was filled with all sorts of...More

Date of experience: November 2013
Thank Joseph L
Reviewed December 17, 2013

I recently ordered two sets of Christmas ornaments to give as gifts. One set was broken on arrival and after a quick and pleasant call to customer service, a replacement set was on the way. I received the replacement in time for the event I...More

Date of experience: December 2013
1  Thank NinaMari222
Reviewed December 7, 2013 via mobile

Going to Gump's is like an exploration. You never know what treasure you will find. We love going every Christmas to purchase Italian glass ornaments for the family. We started collecting them the 1960s. Gump's is one of the few places we can find them...More

Date of experience: December 2013
Thank 399irenet
Reviewed November 26, 2013

Be sure to check your credit card statements when you return something from a catalog purchase. I just checked my credit card statement after returning some shoes at the beginning of November and almost 3 weeks later, there was no credit for the return. I...More

Date of experience: November 2013
3  Thank Becky053
Reviewed November 20, 2013

it was great fun to be in the store - all the sales people are friendly and know the inventory. It was great fun to see and purchase such nice items.

Date of experience: November 2013
Thank AnnFt_Lauderdale_FL
Reviewed November 1, 2013

I shop from Gump's catalogs often and have never been disappointed.. The merchandise is of the highest quality, plus they have unusual items.

Date of experience: October 2013
Thank burdellacb
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