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I wish yelp had more stars, because 5 is not enough! From the moment I booked to the moment our driver Janet dropped us off, I was blown away! The booking with Bart was fun, easy and honest. He didn't try to push anything or work a deal, he was straight forward and awesome! Bart Communicated in the days prior confirming everything and making me feel comfortable! The moment my phone powered on in Maui, I had a message from my driver Janet! Janet was superb!! She knows the area, she gives you honest real input and recommendations! She was truly an amazing driver, and the car was first class! Nothing like riding in a reclined rear seat of a 7 series BMW cruising the Maui coastline! There maybe other options regarding transportation, but choosing any other would be a mistake! There is no better way to start your vacation then with a safe honest fun ride! Thanks Bart & Janet, true pros!…
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Date of experience: December 2019
Helpful
It's important for anyone considering booking with this company to note a couple of things: 1. They do not offer a limo, which is what we specifically wanted. There was some confusion about the vehicle type for our booking, as what turned up was a Mercedes Sprinter van. Bart did text us a photo of the interior, but the vehicle type was not as we had expected. 2. When we asked for a partial refund on the $220 we paid for a 10-15 minute journey - Bart became aggressive and rude immediately. In fact, he threatened me about writing a review on this! He called me stupid, and intimated that as I was foreign (I'm from the UK) my opinion would not be valid. Obviously communication broke down between the parties and no refund was given. I wish we could have had a reasonable conversation about it without resorting to such insults. I would not recommend this service to others.…
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Date of experience: November 2019
1 Helpful vote
Helpful
Our daughter and new husband were going to honeymoon on Maui. I had arranged to have them picked up at the airport and also the return 6 days later. It was flawless. Texts were sent to them with pictures of the driver and when and where to be picked up in advance. Super professional and very prompt. Thank you for being part of a magnificent trip on this couples new life together, they certainly raved about the service!!! Bravo!!…
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Date of experience: July 2019
1 Helpful vote
Helpful
We had a wonderful car ride to the airport with DK as our driver. He was fun to visit with as well as a very informative tour guide! We were upgraded because they were extremely busy at no additional charge. We definitely will use Christopher Luxury Sedan Service again. They are highly professional!…
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Date of experience: March 2019
Helpful
From the very beginning of the booking to the end of our evening it was perfect. DK is a true gentleman, informative and knows every part of the island. Great service VERY comfortable car, wish we could use him for the week. Thank you!!
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Date of experience: March 2019
1 Helpful vote
Helpful
