Tours and Tickets by Segway Maui
Maui Segway PT Guided Tours in Lahaina
Cruise the historic streets of Lahaina on an effortless and educational Segway tour. Ideal for visitors who have just arrived in Lahaina, a Segway tour offers the chance to get acquainted with the town without tiring yourself out on a walking tour. As you glide past landmarks, a guide shares details about the town’s culture and history.
Segway PT Sunset Tour from Lahaina
Take a sunset tour of Maui aboard a Segway PT. Enjoy the picturesque Hawaiian oceanfront while you glide along the boardwalk. Visit Baby Beach, a calm stretch of ocean protected by an exposed stretch of reef, the palm groves along Kaanapali Beach, and much more. Groups, couples, and family can enjoy this tour.
Time of year
Hoda M wrote a review Mar 2020
Dubai 2 contributions
We booked 3 hours tour and despite explaining to the guide that I have done Segway before over 20 times. we wasted almost an hour from our time with the guide claiming that he is training us in car park and at our own expense! Also the guide ended up getting us back early and…
Date of experience: February 2020
Response from segwaym2019, Front Office Manager at Segway Maui
Responded Mar 4, 2020
Aloha Hoda, That is unfortunate you feel that way, but let’s make the information clear and truthful for everyone. First of all, there is no reason to make up a story or misrepresent any information. You reserved and paid for a 3-hour tour and you received a 3-hour tour. Not only that, you got additional 6 minutes extra of our undivided attention and time at no additional cost. You and your sister Noha Mansour arrived at our Segway office at 8:45am. We started right away! By 8:57am you were the first one to finish the electronic waiver. Because your sister had to use the restroom, she finished her waiver at 9:04am (all is documented in our computers). Obviously, we didn’t waste any time and started working with you both as soon as you stepped in our office. Because our guest’s safety comes first, thanks to it, we have had zero accidents on our Segway tours on Maui). And that is why everyone who signs up for our tours must go through our training regardless of how many times they’ve been on Segway before. Everyone must show us how to safely operate Segway and pass our training course at our parking lot. That way we ensure everyone is ready to go on a tour in a heavy traffic and will be safe. Unfortunately, your sister Noha had a difficult time to finish the course (I believe you forgot to mention it was her first time on a Segway). Our experienced guide Darin who by the way has been a Segway tour guide since 2011) provided her with all the necessary instructions and practices to make her comfortable and helped her to be able to finalize and pass her training as fast as possible. I recall you complaining after the training that you had to go through it, but I thought you understood it was important to train you both for your SAFETY. I also remember from the moment you walked to our office you were complaining about the cost of the tour. You were clearly not a happy camper from the beginning no matter what. Once you were both trained you left on a tour. You returned at 11:51am, which was exactly 3 hours and 6 minutes from the beginning to the end of your tour. Not only that you got extra free time but you also received a PRIVATE Tour, even though you paid for a regular tour. Because there were no other guests, you got to customized your tour for FREE. Remember you didn’t want to stop during the tour at all, you were not interested about anything else but riding. If there would be other travelers, we would make our regular stops. Our tours are built to satisfy everyone from beginners to advanced riders. You booked a tour for experienced riders but your sister was not one of them and she took extra time to be trained. If there would be other riders joining your group, most likely she would be left out and would have to wait at the office. But we gave her the extra time and attention so she could join you. Clearly you don’t appreciate it and sadly everything is all about you. I can only assure you after 9 years being in the Segway business and maintaining a 5-Star “Certificate of Excellence” by Trip Advisor since 2012 I believe we’re doing a great job and have many satisfied customers! We thank you for your time and wish you only well!
Julie C wrote a review Feb 2020
Omaha, Nebraska11 contributions1 helpful vote
Our tour guides were so good about teaching our elderly parents (80 & 82) how to segway. They took a lot of time to make sure everyone was comfortable and SAFE! The tour of downtown Lahaina was informative with lots of stops for tired feet. Some of us have been on many segway…
Date of experience: February 2020
Cheryl S wrote a review Jan 2020
10 contributions2 helpful votes
My husband and I enjoyed our segway tour, Darin was a great tour guide! Could've spent a little less time on the training, tour felt a bit rushed because of so much training time (because 1 girl wasn't getting it). Overall, fun experience!
Date of experience: January 2020
Cccccc wrote a review Dec 2019
To be fair, I was all set to give these guys a nasty review, since my experience with the website, booking process and customer service person (including an argument with the manager) was very poor. BUT it was an awesome tour!! And the tour guide, Darin, was FANTASTIC!! We did…
Date of experience: December 2019
Mark M wrote a review Nov 2019
Florida48 contributions22 helpful votes
This was our fifth Segway ride and the worst of all of them. Way too much paperwork. We had to sign our lives away. Training was in a very small area and took way too long. Even with all the training, we had three bad falls. Even the guide ran into a tree. Not sure if it was the…
Date of experience: November 2019
1 Helpful vote