Segway Maui

Segway Maui

City ToursSegway ToursHistorical & Heritage ToursEco ToursPrivate Tours
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
Closed
Sunday
Closed
About
Coming to Maui? A Segway is a great way to discover what to see, what to do, and where to eat on the island! When you join our Segway tour, we show you the best that Maui has to offer - incredible shopping and dining experiences, as well as entertainment and local art galleries. We share the history of Maui, as well as the rest of Hawaii, as you explore the beautiful surroundings. Choose between riding around Lahaina, or a private tour in other areas. For those who want to get out of the city and just enjoy the waterfront, we also offer rides through the ocean parks to Kaanapali. Are you in love with Maui sunsets? Segway sunset tour is the perfect thing to do. We take kids from 10 years and older and don't worry we'll teach you everything.
Lahaina, Hawaii

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Tours and Tickets by Segway Maui
Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles446 reviews
Excellent
400
Very good
26
Average
16
Poor
2
Terrible
2

Bob P
1 contribution
5.0 of 5 bubbles
Oct 2022 • Couples
Great experience! Starts with thorough education/practice/safety, and then a fun ride.
Started by going through the hills above Lahaina, then down along the water towards kaanapali, where we saw some sea turtles. Then through downtown Lahaina where we saw the old jail and other sites.
Throughout the whole tour we had a radio to hear the guide, who was entertaining and educational.
As newlyweds in our 50s, we had a great time.
Highly recommended!
Written October 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha and mahalo nui for your feedback. We love to hear back from you. Safe travels and a hui hou!
Written December 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lisa C
2 contributions
5.0 of 5 bubbles
Jan 2021
This Sunset Segway tour of Lahaina was excellent for our family (kids 12, 15, 17). Tom was patient--this was our first time on segways. Andrea in the office was accommodating and professional when I made a mistake on my booking. SO glad we did this! We all loved it!
Written January 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mahalo for sharing your experiences. You have such a lovely family! Hope to see you again (A hui hou)
Written February 12, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Denise N
20 contributions
5.0 of 5 bubbles
Jan 2021
It was first time for us to go on a Segway tour. Because I have a teenage boy, we chose the longer 3 hour tour of Kaanapali shores. It was super fun experience and we had a blast. The training was intense and our guide was amazing. After we learned how to safely operate the segways, we took off. Our guide had a great knowledge of the area and of the Hawaiian history. We learned a lot and enjoyed the spectacular ocean views. We even saw turtles soaking up the sun on rocks and whales on the horizon. We definitely want to come back and take the Lahaina tour next time.
Written February 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha Denise, thank you for sharing your great experiences with others. Hope to see again (A hui Hou)
Written February 12, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hoda M
Dubai, United Arab Emirates10 contributions
1.0 of 5 bubbles
Feb 2020 • Business
We booked 3 hours tour and despite explaining to the guide that I have done Segway before over 20 times. we wasted almost an hour from our time with the guide claiming that he is training us in car park and at our own expense! Also the guide ended up getting us back early and not even honoring the full time that we have paid for. When I brought this up with them, including their manager, they were not at all professional nor fair in the way they handled the case. This is the worst ever experience that I have ever had for a Segway and I would never recommend this place to anyone. Complete disappointment.
Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha Hoda, That is unfortunate you feel that way, but let’s make the information clear and truthful for everyone. First of all, there is no reason to make up a story or misrepresent any information. You reserved and paid for a 3-hour tour and you received a 3-hour tour. Not only that, you got additional 6 minutes extra of our undivided attention and time at no additional cost. You and your sister Noha Mansour arrived at our Segway office at 8:45am. We started right away! By 8:57am you were the first one to finish the electronic waiver. Because your sister had to use the restroom, she finished her waiver at 9:04am (all is documented in our computers). Obviously, we didn’t waste any time and started working with you both as soon as you stepped in our office. Because our guest’s safety comes first, thanks to it, we have had zero accidents on our Segway tours on Maui). And that is why everyone who signs up for our tours must go through our training regardless of how many times they’ve been on Segway before. Everyone must show us how to safely operate Segway and pass our training course at our parking lot. That way we ensure everyone is ready to go on a tour in a heavy traffic and will be safe. Unfortunately, your sister Noha had a difficult time to finish the course (I believe you forgot to mention it was her first time on a Segway). Our experienced guide Darin who by the way has been a Segway tour guide since 2011) provided her with all the necessary instructions and practices to make her comfortable and helped her to be able to finalize and pass her training as fast as possible. I recall you complaining after the training that you had to go through it, but I thought you understood it was important to train you both for your SAFETY. I also remember from the moment you walked to our office you were complaining about the cost of the tour. You were clearly not a happy camper from the beginning no matter what. Once you were both trained you left on a tour. You returned at 11:51am, which was exactly 3 hours and 6 minutes from the beginning to the end of your tour. Not only that you got extra free time but you also received a PRIVATE Tour, even though you paid for a regular tour. Because there were no other guests, you got to customized your tour for FREE. Remember you didn’t want to stop during the tour at all, you were not interested about anything else but riding. If there would be other travelers, we would make our regular stops. Our tours are built to satisfy everyone from beginners to advanced riders. You booked a tour for experienced riders but your sister was not one of them and she took extra time to be trained. If there would be other riders joining your group, most likely she would be left out and would have to wait at the office. But we gave her the extra time and attention so she could join you. Clearly you don’t appreciate it and sadly everything is all about you. I can only assure you after 9 years being in the Segway business and maintaining a 5-Star “Certificate of Excellence” by Trip Advisor since 2012 I believe we’re doing a great job and have many satisfied customers! We thank you for your time and wish you only well!
Written March 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SanLouisKid
Saint Louis, MO88 contributions
5.0 of 5 bubbles
Feb 2021
Two of us had been on Segways before. Two had not. They were a tiny bit skeptical but Tom had them up and running in about 20 minutes, and we were off. Great tour of Lahaina and always fun to ride Segways. My wife and I have been on this particular tour 4 times and always enjoy it.
Written February 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review! Hope to see you again. Stay healthy and safe (A hui Hou)
Written March 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Judy M
19 contributions
5.0 of 5 bubbles
Oct 2021 • Couples
This is a must do! We had so much fun and the tour guide was excellent. Not hard to maneuver the Segway. First time on them for us. Did the beach Segway tour and historical Lahaina. Ours was almost 3 hours long.
Written October 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha Judy, how wonderful to hear that. Mahalo for riding with us!
Written January 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mark M
Florida50 contributions
1.0 of 5 bubbles
Nov 2019 • Couples
This was our fifth Segway ride and the worst of all of them. Way too much paperwork. We had to sign our lives away. Training was in a very small area and took way too long. Even with all the training, we had three bad falls. Even the guide ran into a tree. Not sure if it was the age of the group or the lousy course. Way too much on and off sidewalks. Tour was advertised on the ship as a three hour tour. Two hours on driving to the segways (the shop is a mile from the tender port and across the Main Street), paper work and training and less than an hour on the ride. Would never do again.
Written November 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michaela952010
Schaumburg, Illinois1 contribution
5.0 of 5 bubbles
Apr 2012 • Couples
During our first trip to Maui, my husband and I spent one day in the beautiful town of Lahaina. To explore the town, we decided to take the "early bird" Segway tour with Stardust Hawaii. The staff at the office and our guide were very friendly and knowledgeable and made our first experience on this two-wheeler safe and fun. We loved it! In two hours, we discovered charming streets and breathtaking sights around the town and also learned some interesting history and facts about Lahaina. The morning tour was the best time for us because of the comfortable riding temperatures and almost empty streets. The tour was one of the highlights of our trip to Maui and we would definitely recommend this unique experience to others.
Written May 28, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your positive review it means a lot for us. Aloha, Segway Team.
Written May 20, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SoldatD15
1 contribution
2.0 of 5 bubbles
Jul 2017 • Couples
My wife and I have done many Segway tours on various islands over the years, and this was the most disappointing experience we have had yet. If you are an older person or are nervous about riding a Segway, this may be a perfect tour for you. They take a lot of time to train you on the Segway, take you through a training course in the parking lot, and they go very slow and make a lot of stops during the tour. If that is what you are looking for, this is for you.

However, if you are like me and my wife, and just want to ride fast and see cool things, this is not for you.

1. We did a 2 hour tour and spent the first 10 minutes watching a training video, followed by 20 minutes of doing the training course in the parking lot. That counted as part of the 2 hours!!!
2. When they do the training course, they do one person at a time. We were a group of 6 people and I was the last to get on. So I sat there for about 10 minutes just waiting while he showed people how to ride the Segway. At a minimum, I could have been riding around the parking lot. Not ideal either, but better than literally standing there. At all other tours I've done, everyone just hops on the Segway and goes.
3. Riding a Segway is really intuitive. All the videos and training really are overkill and a waste of time. Again, maybe not if you are really nervous or are an older person. But for us, it was. Maybe they need to group people by comfort level or experience or something.
4. During the training, I thought the guide was pretty rude to people, especially the ones who were uncomfortable or not great riders. During the course, they had these dots you needed to go in and out of, and he acted like riding over one was life or death.
5. When we finally got out on the road for the tour, it was so slow. The main problem is the area you are riding through. Lahaina is very busy and we had to ride very slow and stop frequently for people. On top of that, we would stop in places which were not at all interesting, such as the Lahaina prison. We would get off the segways for 10 minutes just to see these really bad landmarks. So boring and just more time off the Segway, when as I mentioned, we already spent a bunch of time not on the Segway during training time.
6. You never get a chance to just let lose and ride fast, at all.
7. We didn't realize you needed to be there 30 minutes early. We planned our drive to make sure we got there 15 minutes early. Our mistake. However, the woman on the phone who called us when we were not there 30 minutes early was INCREDIBLY RUDE. We paid a lot of money for this 2 hour tour (which ended up being maybe 45 minutes of actual riding), and it was completely unprofessional. Especially when there is not really anything that needs to be done in advance other than signing a waiver which took 2 minutes. How could we have any idea they would want to show us a 10 minute training video which was a complete waste of time. For $300 tour for 2 people, I do not expect for someone to be rude to me over something so stupid, especially when I was still 15 minutes early.
8. For me personally, Lahaina was not an area I wanted to be in. There we bums and people who looked high/drunk, some of which were yelling profanity. It just was not a place I wanted to be. We don't have kids, but I would not have wanted to take them there if we did.

Overall, again, keep in mind what you are looking for when you read this review. If you want a slow/calm ride where you will feel very very safe, this is your tour. If you want to ride and have fun and see some cool things, this is not for you. I would not do again, and the 2 hour tour was definitely not worth the $140 per person i paid. I only give it a 2 because riding a Segway is fun no matter how bad the tour...
Written July 7, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We certainly appreciate you sharing your opinion with us and others. I would like to address your review: We sent you a confirmation email which clearly stated to arrive 30 minutes prior to your tour. I personally called you 5 minutes before the starting time and politely asked, if you were coming. You said, you were still driving. I informed you that your check-in time was 30 minutes prior to your tour and you said you thought you could just come in anytime as long as you would arrive by the starting time. If you would had been on time, you would be able to fill out the waivers sooner and we could start the video on time. Because of your late arrival, 4 other guests scheduled for the same tour, had to wait due to your late arrival and guess what, they all knew what the check-in time was. Your previous experience with Segway tours where you could just “hop on one and go”don't matter. In our Segway company it’s about clients safety first. I personally went on Segway tours in many different cities, and all places required training session prior going on a tour no matter how much experienced I was. Thanks to guests like you many Segway businesses had to close down due too many accidents or have huge liabilities. They come in and act like they know it all, cocky, over confident and they are the ones who actually caused the most scene and accidents. On the other hand, guests with no expectations, humble and maybe a bit afraid have the time of their life's and make the best customers. We take our business seriously and we have an excellent reputation including 5 star winner of excellence on the Trip Advisor 6 years in a row. And guess what? It all comes from very satisfied customers. It seems like Lahaina has disappointed you on every level. We, on the other hand, think Lahaina is one of the most interesting and most beautiful places in the world. That is why we get over 1.6 million visitors annually. If you wanted to be in charge of your tour, you should have booked a private tour, which would give you the luxury of being there alone and you would not have to wait for the rest of the group to be trained. You could customize your tour to your needs and expectations. It was your choice going through Lahaina, where you explore the history, the culture and some pretty amazing sites. Our guide explained to you during the training session that even though you had previous experience, you still had to go through the training with other guests and you said you understood and that it was okay. From your review I can clearly see you haven't appreciated Maui at all. Perhaps you should plan your next trip to a country where rules, safety and common sense don't apply. Mahalo!
Written July 11, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jeannielovesmaui
sacramento, california29 contributions
5.0 of 5 bubbles
Jan 2013 • Couples
This was my first time on a Segway and I was a bit unsteady for the first 5 minutes. But, Ivan our guide, gave me the confidence needed to steady myself and before I knew it, I was a pro! My husband and I are in our 60's and reasonably fit but since my husband had foot surgery a couple months ago, we were looking for a tour that would not require lots of walking. This was perfect! We have visited Maui many times, but Ivan took us too historical places we had never discovered. It was great to take the early bird special at 7:30am to avoid the cars and crowds of Lahaina. We found Segway Maui to be very accomodating with our schedule and we would highly recommend this tour for families with teens, older folks like ourselves and fun-loving folks of all ages.
Written January 12, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your positive review it means a lot for us. Aloha, Segway Team.
Written April 26, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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