Hang Loose Surf Club
7:30 AM - 5:00 PM
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
7:30 AM - 5:00 PM
Sunday
7:30 AM - 5:00 PM
About
Surf and Stand-Up Paddle Lessons for guys and girls of all ages, shapes, and sizes.
Lahaina, Hawaii

Awards
Travelers' Choice
2022

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Hang Loose Surf Club
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Travelers talk about
(28 reviews)
(25 reviews)
(5 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
302 reviews
Excellent
292
Very good
6
Average
2
Poor
1
Terrible
1

02280405
Burlington, NC5 contributions
Nov 2021 • Family
It’s easy to miss, off a side street off of front street tucked behind a building, but worth the effort. Todd was our instructor, and he was great. There is a short walk to the surf spot and he was conversational the entire way. We received our boards and went to the beach. There was a short lesson on the beach, which was clear and concise and the we paddled out to the surf area. Todd’s was patient and encouraging, unlike some of the other instructors out there. There were 5 in our group lesson and we were able to catch 8-10 waves. Which was plenty considering how tired you got paddling back out to the waiting spot. It was an absolute blast and would highly recommend.
Written November 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Roger M
3 contributions
Feb 2020
Arriving in Hawaii for the first time, my number one goal was to get up on a surf board during the trip. I dragged my reluctant wife along and took a lesson with John at Hang Loose Surf Club. To our surprise, we both surfed for a couple hours with great success. My wife and I both agreed this experience ended up being the highlight of our entire trip! Abner has an incredible thing going, I cannot wait to make it back here and surf again. Thank you for the experience, would recommend it to anybody 100x over.
Written March 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sue D
Alabama2 contributions
Jul 2022 • Family
Abner, Nick, John, and Hunter did an absolutely fabulous job with my four grandchildren ages 5 through 10. They had a blast! All were standing and surfing in the 90 minute lesson. Thank you. You deserve ten stars!
Written July 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Hillrun1
Lahaina, HI201 contributions
May 2021
I was directed to Abner at Hang Loose Surf Club. My grandsons were visiting so I booked them surf lessons. One of my grandsons wanted to try it and the other didn't. Both came back loving their experience and wanting to keep it up at home,

Abner and Todd, one of his teachers made it a blast for my grandsons and they got them up right away.

If you are in town, I would highly recommend Abner and Hang Loose Surf Club.
Written May 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sabrina
1 contribution
Feb 2021 • Family
Had an absolute blast! Our family could not have asked for a better time! Abner was very helpful and communicative during the booking.

Todd was an amazing instructor!!!! He made sure to be informative, fun, and extremely helpful!

All 3 of the members in our family are able to "get up" multiple times.

Instead of just being pushed into a wave as we have with lessons elsewhere, I felt like we were actually learning how to surf!

Would highly recommended
Written February 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

roadtrippinminivan
Chula Vista, CA11 contributions
Dec 2021
We had such a wonderful time surfing with Hang Loose Surf Club! Abner was great in setting up the lessons. very professional and flexible! John was a great instructor, super patient and gave great tips. We got lucky because we paid for a group lesson but ended up with just our family (2 teens and mom). The waves at Lahaina breakwall are perfect to learn to surf. My family has some basic experience but I am happy we took a lesson because I did learn so good tips and our group all caught at least 10 waves!
Written January 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nate D
1 contribution
Jun 2022 • Solo
Had a great experience! Abner the owner was very accommodating. I called late the night before and he fit me in for the next morning. On the water our instructor John made it easy to understand and lots of fun. My only regret was not doing it my first day in Maui because all I wanted to do after was surf! What more can you ask for?
Written June 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Xavi_thor
Buenos Aires, Argentina9 contributions
Dec 2021 • Family
This was an amazing experience and the staff went up and beyond to let me enjoy it as much as possible. Todd was my instructor and he was kind and encouraging from start to end. He was very straighforward and with the help of his tips i was able to ride 8-9 waves, allowing me to try bigger ones when he saw me capable to do so. Now my wife is eager to try it too next wednesday. Thank you for this amazing time!
Written January 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jake S
3 contributions
May 2017 • Couples
TL;DR customer service was rude, offered no sympathy, and agreed to a partial refund to get me off the phone - but never followed through.

Full story:

My girlfriend and I booked a lesson with Hang Loose Surf Club on Groupon and were really looking forward to what we thought would be one of the highlights of our trip. Unfortunately this was not the case.

We hadn't realized we were supposed to show up 30 minutes early to our lesson to check in. This was a silly mistake on our part, since that is mentioned somewhere in the confirmation email - but we planned our visit based on the lesson time. So we showed up just a bit before the start of our 8:30am lesson.

When we got to the shop, no one was there. It didn't take us long to scour my inbox and realize what happened. It seems our group had assumed we weren't showing up and decided to leave without us. So I quickly hopped on a phone call with Hang Loose customer service.

The first person we spoke to was sympathetic to our situation. After explaining what happened, he said he'd see what he could do for us and passed us on to someone else. This is where things went sour.

The employee he passed us to was immediately rude and abrasive on the phone. I was appalled by her lack of professionalism. She raised her voice at me several times throughout the conversation and offered no sympathy or solutions to us at all. She refused to let us join our lesson "late", join a later lesson or reschedule to another day (for a few dollars more), or refund any fraction of the amount we paid.

I understand that this conflict was partially due to a mistake that we had made. I was just expecting at least a slight effort from their customer service given the innocent nature of our misunderstanding and the fact that a good chunk of our money and vacation time just got flushed down the drain. Instead, I got yelled at.

In the end, she got me off the phone by agreeing to refund half of what we paid. It's been two weeks and I have yet to receive a refund or any contact from their business whatsoever.

We went around the corner to Maui Wave Riders who, after hearing our situation, were so appalled by how poorly we'd been treated that they offered us a discount on a lesson. Now that's how you do business!
Written May 18, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aloha Jake, Due to the nature of your booking and clear 48hr cancelation policy your request to cancel for a refund- 10 minutes before checkin time could not be honored. We did agree to give you a partial refund, but you would have to contact Groupon for that. We appreciate your feedback. We are a small family-owned business and customer service is of the utmost importance. However your actions not only affect us but the other surfers in your reserved group lesson. There were four other surfers that checked in at 8am as the confirmation does state. The group waited til 8:30am and you did not arrive. You called at 840am, and the shop staff had already stepped out to assist with the surf lesson. We stand by our policies to provide a safe yet memorable experience, so joining the lesson 10-20min late (getting equipment, walking to the beach, reviewing what they just learned) would have been interruptive to the rest of the group. You also mentioned that you could just "grab" the surf board from the outside of the shop and run to the water, which unfortunately would create a very dangerous situation for yourself considering they learn crucial safety steps to protect themselves and the other surfers around them- which I'm sure you discovered when you were able to join a lesson at Maui Waveriders- as all the surf schools have the same teaching standard to keep everyone safe in the water. Again, mahalo for your feedback and we hope you enjoyed the rest of your time on Maui. Mahalo, Abner & Joanna Nakihei Hang Loose Surf Club
Written May 19, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

iheartminnesota
Saint Paul, MN103 contributions
Mar 2019 • Couples
Surf lesson with Hang Loose for our first morning on Maui got our minds right for vacation. We were lucky to have an amazing day of waves and a fabulous instructor-Todd. My husband and I were surprised at our ability to get up time after time. So priceless to have this experience.

You will want the instructor all to yourselves since you take turns. Just pay a little more for this luxury.

Then go eat a big breakfast at Down the Hatch.

Someday maybe Todd will come visit us as we attempt the shores of Duluth. Wish we could spend more time surfing Maui.

Mahalo to Abner and Todd!
Written March 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Hang Loose Surf Club (Lahaina) - All You Need to Know BEFORE You Go