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Heavenly Spa by Westin

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Address: 2365 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1900
Phone Number:
+1 808-661-2588
Website
Description:

The award-winning Heavenly Spa by Westin™ at The Westin Maui Resort &...

The award-winning Heavenly Spa by Westin™ at The Westin Maui Resort & Spa is designed to rejuvenate and renew the mind, body and spirit amidst its luxurious oceanfront setting on famed Ka’anapali Beach. The full-service spa is a 15,000-square-foot refreshing oasis with 16 treatment rooms (including couples’ suites) offering massages, body treatments and facials; locker facilities with sauna, steam room and whirlpools; oceanview relaxation lounge with refreshments; beauty salon with hairstyling, manicures, pedicures, make-up and bridal preparation.

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TripAdvisor Reviewer Highlights

Read all 103 reviews
Visitor rating
  • 51
    Excellent
  • 26
    Very good
  • 13
    Average
  • 9
    Poor
  • 1
    Terrible
Excellent value

Had some downtime, so wife decided to book a couples massage. Had a wonderful time. Place is very nice and treatment includes sauna, steam room, jacuzzi and lounge with beautiful... read more

4 of 5 bubblesReviewed 2 weeks ago
apexbeat
,
Bellevue, Washington
via mobile
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103 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Bellevue, Washington
Level Contributor
29 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Had some downtime, so wife decided to book a couples massage. Had a wonderful time. Place is very nice and treatment includes sauna, steam room, jacuzzi and lounge with beautiful view of the ocean.

Helpful?
Thank apexbeat
Mission Viejo, California
Level Contributor
199 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed January 13, 2017

What a setting- the relaxation room that you sit and wait for your treatment overlooks the beach, watching the whales play in the water while relaxing couldn't be better. The spa itself is on the small side- a small steam, sauna and spa but very relaxing. I had the body scrub which I would recommend before having my massage- it... More 

Helpful?
Thank Rita T
Montreal, Canada
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 4, 2017

If you want the best massage of your life, you need to come here and request Gilles. His hands are from heaven. I have never felt such relaxation and comfort. Truly the best massage I have ever had in my life. I will come back for more and more!

Helpful?
Thank suzgirl2015
Glendale, Arizona
Level Contributor
136 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed January 4, 2017 via mobile

The staff is amazing, but the facilities are way overdue for a renovation. The spa was filthy and grimy had not been clean you can tell for a long time including the floors. The floors were dusty in the spa area and random dirt in corners. The timer in the sauna did not work at all you could not turn... More 

Helpful?
1 Thank Pumpkinlife
Abbotsford
Level Contributor
21 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed January 3, 2017 via mobile

Very disappointed in the service we experienced. As a traveler we really appreciate a resort with a good spa facility. When we walked in to book the heavenly spa was not heavenly at all. They had no essential oils burning the waiting area was all dirty still with empty glasses and tea cups from previous guests. The staff wasn't sure... More 

Helpful?
Thank Q7972GVmariac
San Clemente, California
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 22, 2016

It had been some time since our last visit to the Heavenly Spa. We all were very impressed with what the Westin was doing for the Maui Invitational Basketball tournament, but, we were worried if we were going to get the service and attention we needed to fall into "Maui Time". Well, we were not disappointed!! I personally want to... More 

Helpful?
Thank Steven Y
Naples, FL
Level Contributor
434 reviews
101 attraction reviews
common_n_attraction_reviews_1bd8 162 helpful votes
4 of 5 bubbles Reviewed August 30, 2016

Wife had a massage this morning. She returned raving about the treatment she received. The appoint,ent also can with an all-day admittance to the spa as well.

Helpful?
1 Thank ohgeorge
Mississauga, Canada
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 5, 2016 via mobile

Decided to book a couples massage in the cabanas. Very good massage for my wife and I. Check in was smooth and quick. Service was good and the staff are friendly. I would recommend.

Helpful?
2 Thank travellerzb
West Palm Beach, Florida
Level Contributor
38 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed June 16, 2016 via mobile

Ok, so here is the low down on the spa. Yes it is overpriced, the front desk isn't the friendliest & most welcoming & yes the locker room and 'relaxing area' need some serious upgrading & cleaning... But if you do go.. Ask for Tamara and Anna for massage. I had Tamara & my husband had Anna & I can... More 

Helpful?
1 Thank Beachcouple18
Level Contributor
198 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed May 1, 2016 via mobile

Went to the spa for a spray tan for a wedding. Spray tan didn't end up all that great for $80. Spa had some construction going on the day we were there also. Really nice locker room and relaxation area. Ha a wide variety of services I would've liked to have tried but didn't have the time or money.

Helpful?
1 Thank Tiffany R

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