Boss Frog's Dive and Surf - Lahaina

Boss Frog's Dive and Surf - Lahaina

8:00 AM - 9:00 PM
Monday
8:00 AM - 9:00 PM
Tuesday
8:00 AM - 9:00 PM
Wednesday
8:00 AM - 9:00 PM
Thursday
8:00 AM - 9:00 PM
Friday
8:00 AM - 9:00 PM
Saturday
8:00 AM - 9:00 PM
Sunday
8:00 AM - 9:00 PM
About
High quality Maui snorkel gear rentals is Boss Frog's top priority. Lahaina's Front Street Boss Frog's location offers a full range of activities and beach rental equipment including high quality snorkel gear, performance surfboards, SUPs, boogie boards, golf clubs, mountain bikes, hybrid bikes, beach cruisers, road bikes, coolers, chairs, float belts, digital cameras, and an assortment of island related apparel and accessories. Our sales agents are trained to be knowledgeable, friendly and helpful to all customers, which maximizes each customer's experience. Boss Frog's prides itself on making customer service a priority.In addition to rental gear, Boss Frog's maintains a large retail selection of beach equipment, including high-end sunglasses, rash guards, reef safe sunblock, board shorts, sarongs, mens and womens clothing, sandals, snorkel gear, beach toys and gifts. We have the best on-Island selections of Maui Jims, Sunclouds, Sanuks and Reef slippers for adults and kids. All customers are greeted with the Aloha spirit at our locations.
Lahaina, Hawaii
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Boss Frog's Dive and Surf - Lahaina
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(8 reviews)
(23 reviews)
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
733 reviews
Excellent
547
Very good
63
Average
29
Poor
26
Terrible
68

James V
2 contributions
Sep 2021
A Giant Mahalo to Boss Frogs, Kimo's Bike's, James and Bear

2 great shops next to each other working in tandem to get you the very best island experience!

I thought the prices on the retail at Boss Frogs was fantastic, no super Island markups here, so if you forgot something or waiting to get it on island this is a great 1 stop spot. I got some slippers 20% off and they are my favorites ever, sun block and sunglasses also well priced but they have so much more plus excellent service.

Kimo's Bike rentals next door outfitted me with an electric Rad Bike for the week, and it was the highlight of my Maui vacation. The Rad bikes are perfect for tooling around town and trips to Kaanapali as well as up to Black Rock and back to launiupoko beach park and neighborhood. The bike was in perfect condition with a great battery, and included a lock and helmet. Kimo's is a serious bike shop with bike rentals of all types including some great road bikes, so dont pack & ship yours, let Kimo's hook your crew up with some excellent bikes and SAG for touring the island.

Both shops blew me away with service, quality, and the famous Aloha Spirit, and will always be my go to island outfitter. I can make no higher recommendation then to make this your shop too.
Written September 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Wow! Sounds like you had a fabulous week of exploring Maui by electric bicycle! Boss Frog's in Lahaina is a great place to book activities at discounted prices and the bike rental staff is awesome. Thank you so much for the review.
Written September 30, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Breann M
2 contributions
Feb 2020 • Couples
First we came here for the historic electric bike tour through Lahaina. Bear was great, very personable and insane amount of knowledge of the island's. Since we had so much fun with him we decided to book a few more activities inside with Mike, these guys are so cool, seriously they don't push any of the activities or timeshare crap on you. We were the ones asking questions and let me tell you these guys have the inside scoop, hooked us up with some really cool activities and we will go through them from now on and recommend them to all my friends and family who visit Maui. Thanks for making our trip that much better!
Written February 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Denise N
Te Awamutu, New Zealand13 contributions
Sep 2022 • Couples
The day we arrived we had nothing planned and called into Boss Frogs to grab some brochures. Patty served us and was very friendly and super helpful. We ended up booking the whole week’s activities with bookings made, paid for and with great maps to navigate our own way there. Everything went without a hitch. Highly recommend Patty as she is very knowledgeable and helpful.
Written September 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We truly appreciate your excellent review and are happy to hear that the staff at Boss Frog's in Lahaina could help you book your discount Maui vacation activities!
Written October 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andrea J
2 contributions
May 2021 • Friends
I would not recommend this company. I booked a snorkeling for 4 people through getyourguide site a month and a half in advance from the day of the event. This company did not get in contact with the third party to say their boat was full with people booking from boss frogs and Only sent me one email that went into my spam mail that said the boat was fully booked. The getyourguide company kept updating me with confirmations all the way to the day of the booking. When I showed up they said it’s full nothing we can do and did not help with accommodating through rebooking or anything to help with inconvenience. Service was poor I would never reccommend.
Written May 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your feedback. We are sorry to hear that you had a frustrating experience with a third party booking system. We are looking into this issue and hope that you will join us again for a snorkeling tour on Maui.
Written June 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

PVA0211
Los Angeles, CA18 contributions
Aug 2021 • Family
Are you kidding me? I booked this weeks ago. Specifically for the Cannery store as we have rented there before. We walk in, are ignored for 5 minutes. Then told that no one in the store can see any reservations. “No problem!”, I say: “Here is my email confirmation” “doesn’t matter” responds Mr. Personality. But he agrees they have plenty of sets and gets the four of us going. Without advising me of the total he asks for my credit card. When I inquire he tells me it’s $115 for what had been an online “deal” for four of us for $21. He goes in to tell us those are the old school masks. No problem! We probably will only use them a few times. Grudgingly, Mr. Personality gets us set with the “old” sets and then presents me with a bill for $45. When I show him my 2 for 1 confirmation for four sets of equipment, he tells me that it’s not really two for one, it’s actually half price. Not really sure how that matters but I say “correct- so if you take 50% off, that’s basically what I reserved and confirmed” “nope. That’s not how it works.” So I tell the disappointed family to put back the couple of hundred dollars worth of T-shirt’s and flip flops and we bail out. No apologies, no request to help. This is just a bait and switch. Don’t use it. Find someone else who has some integrity. My opinion only, but doesn’t pass the smell test and seems like a way to fleece eager tourists
Written August 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We appreciate your feedback and will look into this issue. Our goal is to provide exceptional service and activities at discounted rates to our customers. We are sorry to hear that you had a less than positive experience at our store.
Written September 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ships4
Rockford, MN4 contributions
Feb 2020 • Family
Boss Frogs is great for snorkel equipment and beach chairs. Friendly helpful service would rate higher on that alone (4 or 5 star). Unfortunately we decided to book a tour with them & I would not recommend doing that. (Tour rating 2 star) We wanted a whale watching experience and were sold a 5 hour cruise on the Calipso to whale watch and go to Molokini crater & turtle town. We really wanted to whale watch & were told this was a great tour for whales and as a bonus we would be able to check out snorkeling at Molokini & turtle town. It was quickly apparent on the boat that the focus of the tour was snorkel and snuba... Not whale watching. Snorkeling was only OK, too many people bumping into each other and very few fish. Snorkeling off kaanapali beach is better. The crew was great, the boat was very nice and the food was good. The only whale watching was as we were cruising between snorkel spots. Definately not the tour we were looking for at $110 ea. For 6 it was very disappointing.
Written February 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Steve S
Lincoln, NE43 contributions
Jan 2020
We wanted to try a snorkeling trip to the crater, so we signed up for one of the better trips.Don't be fooled by the ads for cheap trips and cheap snorkel equipment rental. You get what you pay for. My wife and I rented a mask and fins for one day and it cost us $25, about five times the listed price in the brochures. The trip to the crater was $245 for two. The crew on the boat were nice and the food was great, but snorkeling was rather poor. They wouldn't let you wander off away from the boat, and we got very little snorkel time before we had to leave to find a less windy site. At the next site, the crew couldn't find the underwater rope to tie our boat to, so we wasted more time and went to yet another site by a rocky shoreline. We got even less time there and fish diversity was rather poor. The only redeeming part of the tour was getting to see a baby humpbacked whale swim right by our boat. Instead of paying big bucks for the tour, I suggest renting equipment for the day and going to Black Rock on the west side and you'll see more fish. And if you want to see whales (albeit from a distance), drive to Lahaina and stop at the pull-off along the highway.
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mahalo for you review. We offer a range of snorkel gear, trips and prices to meet each customer's needs. Our new map highlights great snorkel spots along the coast, another option.
Written January 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Doug T
Victoria & Peachland, B.C.2 contributions
Feb 2020 • Couples
Don't waste your time if you're renting a cruiser style bicycle for more than a week. This company has grown fat on tourists and doesn't care about service. Their philosophy must be, "there's always another cruise ship arriving". To give you an example, if you want to rent a bicycle for 10 days, they offer their weekly rate of $75. and $20 for each subsequent day. When asked why they wouldn't just prorate the rental for the additional days, the manager says their"system" doesn't allow it. To be fair, it's not the shop manager's fault, he's just following orders from the owner. So take your bicycle rental business down the road to West Maui Cycles, who's system has figured out pro rating and rent from someone who actually cares about their customers and is willing to treat them fairly, plus the bikes are newer and better.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mahalo for checking with Boss Frog's for bike rentals. We offer weekly rates for each week a bike is rented, as well as day rates. We review our rates periodically and appreciate your feedback.
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Annette
1 contribution
Feb 2020 • Couples
Let me start by saying the Tour guide, Bear, is excellent. My wife and I had never tried to ride an electric Bike before but after a short Safety introduction and test we had no problem riding the bikes around town - no pedaling required!
Bear took us around to multiple historic sites in Lahaina explaining about the rich history of the area - he is very knowledgeable, funny, easygoing and answered any and every question we had whether it had anything to do with the tour or not.
We would highly recommend this tour when you visit Lahaina!
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mahalo for taking our electric bike tour and posting a review complimenting the tour and the tour guide!
Written February 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lodgermom
36 contributions
Jul 2022 • Couples
This is the BEST place. Instead of renting 2 beach chairs and umbrella from our hotel, for $135 a day!!!!! we decided to rent here. We rented 2chairs and an umbrella for 2 days. Cost $82 total. All the stuff was clean and worked well. Highly recommend
Written July 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Great! Thank you for recommending beach rentals at Boss Frog's in Lahaina! Much appreciated.
Written August 3, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Boss Frog's Dive and Surf - Lahaina - All You Need to Know BEFORE You Go