Boss Frog's Dive and Surf - North Kihei
Boss Frog's Dive and Surf - North Kihei
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About
High quality Maui snorkel gear rentals is Boss Frog's top priority. Boss Frog's offers a full range of activities and beach rental equipment including high quality snorkel gear, performance surfboards, SUPs (stand up paddle), boogie boards, golf clubs, mountain bikes, hybrid bikes, beach cruisers, road bikes, coolers, chairs, float belts, digital cameras, wet suits and an assortment of island related apparel and accessories. Our sales agents are trained to be knowledgeable, friendly and helpful to all customers, which maximizes each customer's experience. Boss Frog's prides itself on making customer service a priority. In addition to rental gear, Boss Frog's maintains a large retail selection of beach equipment, including high-end sunglasses, rash guards, reef safe sunblock, board shorts, sarongs, men's and women's clothing, sandals, snorkel gear, beach toys and gifts. We have the best on-Island selections of Maui Jims, Sunclouds, Sanuks and Reef slippers for adults and kids. All customers are greeted with the Aloha spirit at our locations.
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Boss Frog's Dive and Surf - North Kihei
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
52 reviews
Excellent
43
Very good
7
Average
1
Poor
0
Terrible
1
mikeharless2017
Lake George, MI20 contributions
Feb 2020
Not sure how to review this person as she was working the customer service desk where we stayed at Maui Hills. she said she worked for Boss Frog's. I feel I had to let you know what a wonderful person she is and so helpful she was for us. I fell ill for an evening and had to rearrange some of our schedule and she handled all of it, we still saw all of the attractions that were scheduled thanks to Jennifer Clarke. Just a top rating for customer service!
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mahalo for complimenting our service at Maui Hill! Have a great time on Maui.
Written February 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YYCKate
Calgary, Canada9 contributions
Dec 2018 • Couples
We visited the store to inquire about a number of things and ended up booking great activities; luau, snorkeling x 2 and great general information of what to do in and around the west shore. Try and get JENNIFER Forrester! First of all, she knows her stuff and can multitask like nobody's business! Secondly, she's Canadian born so understand us Canadians! She was so helpful and informative. Boss Frog's, you have a great employee!
Written December 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for recommending Jennifer to the Canadian customers!
Written December 17, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matt H
Salt Lake City, UT4 contributions
Apr 2019 • Couples
This place is great. The staff especially Orron were amazing. They made this such a fun trip with great tips. If you need to rent anything you need to go here. Ask for Orron and let him know you saw this review. We had a blast and they really have the best rates in Maui for all things, Snorkel, surfing, bikes they can hook you up with great tours as well. Make this your rental shop.
Written April 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for booking your activities with Orron!
Written May 5, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pablo S
1 contribution
Oct 2022
Dont waste your time, I was inside here trying to get fitted for snorkeling equipment and a potential customer walks in. The rude man working walks up and says "hello". The customer responded "hello,how are you doing today?" The guy who worked there that was constantly berating and being not helpful at all says to this man, "Im trying to work here, did you need something?" The potential customer looks at the guy and says "yeah, you and me both. Do you rent bottles?" The look on this mans face was priceless because he was shocked someone was talking back to him because he is just so condescending for no reason at all. I would not recommend this place to anyone for anything, sad thing is I believe the customer was military/law enforcement because you could tell he dealt with things like that before and honestly was coming to ask a legit question. For this reason I will not support, or recommend this business.
Written November 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We truly appreciate your feedback and are so sorry to hear about this situation. Our HR department will be looking into this staff issue right away.
Written November 10, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
earlschuman
Portland, OR29 contributions
Jan 2018 • Couples
Have rented equipment here in the past and they have always been helpful and do not pressure you to get more than you need. Worked with Jennifer Forrester today and she was extremely helpful in fitting my wife with the right size mask and appropriate snorkel tube. We opted to buy some rental equipment (previously used) which will serve her swimming pool needs. Their price was only slightly more than non-fitted, off the shelf items at a nearby drug store. Jennifer was patient and informative. Strongly recommend this shop for anyone renting or buying snorkel/dive equipment.
Written January 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for your recommendation of Boss Frog's to the Tripadvisor community!
Written January 22, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul M
Davis, CA15 contributions
Aug 2017 • Family
We rented snorkling gear and booked a variety of activities for our family of four at Boss Frog's North Kihei location. Gary at the shop was very helpful.
Written September 6, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the shout out to Gary!
Written September 16, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gisnyder
Papillion, NE60 contributions
Jul 2017 • Family
We stopped by to pick up a couple sets of snorkeling gear and found a great selection at a great price for the day. They even had prescription goggles for me to wear. Good and quick service as well.
Written July 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your review, we are happy to help!
Written July 18, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravelingBill
Glendale, AZ655 contributions
Jan 2016 • Family
Took 10 people on their 4pm whale watching cruise. Great deal, about $11 per person. Saw lots of whales, which after all is the reason for the cruise. Very large, very crowded boat. Maybe why it was cheap.
Written January 27, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Momospond
Northern CA116 contributions
Jan 2015 • Family
Great customer service! I actually booked thru Justin at 1770 South Kihei & despite being put on hold 3 times by the Blue Water Rafting trip we were trying to book, he kept smiling & kept ME smiling as we'll, not an easy feat since I had a van full of people sitting outside waiting for me. I know there are lots of companies booking activities in Kihei, but I will definitely return here. The next day I interacted with Craig & he was great too! Not your typical Hawaiian tourist experience!
Written January 12, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dara L
Tulsa, OK1 contribution
Jul 2023 • Family
I would definitely recommend stopping by this location. Tamera (TT) was super duper helpful and the customer service experience was wonderful. We stopped in this store to rent some snorkeling and swimming gear and she really took her time to help me and my party find the right gear. She also helped answer a lot of our questions about the different beaches and the hot spots to check out.
Written July 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amazing! Thank you so much for recommending the service at Boss Frog's for snorkel and beach gear on Maui!
Written September 10, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.